Dunkin'
202 Main St, Groton
(607) 898-2133
Recent Reviews
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“Consistency in making coffee seems to be an issue here—half the time, I have to add my own shot just to get it right. On top of that, customer service could use some improvement. A simple ‘have a nice day’ from the greeter would go a long way. It’s disappointing to see a lack of basic work ethic in the staff. Good customer service matters, and unfortunately, it’s missing here. Not sure who the boy working right now is, but whoever it is should be retrained or fired!”
Dunkin is the only place I know where you can order the same exact drink and it never taste right. You can tell when the coffee is old. Sorry but for $3-$4 per cup it should taste good every time!!
Atmosphere: 1
Food: 1
Service: 1
Beyond limited doughnuts 🍩 to choose from great little place when things running good.
Atmosphere: 4
Food: 5
Service: 4
Always out of cold brew.
Worst experience ever!
Atmosphere: 1
Food: 1
Service: 1
They did my order wrong like four times and it had to be on purpose easiest order in the world too coffee in a donut
Atmosphere: 1
Food: 2
Service: 1
Staff is rude, orders often wrong, coffee tastes burnt, food is gross and undercooked.
Atmosphere: 2
Food: 2
Service: 1
Didn't get any food but the staff are always friendly even when they're short staffed. It's fun to watch the great teamwork while waiting for my drink.
Atmosphere: 5
Service: 5
Reusing espresso grounds for multiple customers! Threw my coffee out , it was very weak & watered-down. Won't go back to this D&
Service: 4
Went there a few different times and they never get your order right even when they aren't busy then today they handed one of my employees a coffee with the lid not on and dumped it all over them....when talking to management about the issue they just said ok and brushed it aside as if nothing happened....theybwill never get my business again and I hope they don't get yours!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got hot coffee spilled all over me because the top wasn’t on
Service: 1
Takes too long to get your
Atmosphere: 1
Food: 1
Service: 1
I just had coffee so they didnt screw up my order like usual
Some of the people who where working where talking about there coworkers and everything they have done wrong. And how they should just quit.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon
Donuts suck and the coffee is expensive.
Atmosphere: 3
Food: 2
Service: 3
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