I have always not preferred this DQ but today put me over the edge. The fact it won’t sell a side of Oreos or make a parfait with Oreos seems like rage bait. Also I have a problem with a sign on the drive though. You are a Dairy Queen not a small business..
Empire State
I love the service
Atmosphere: 5
Food: 5
Service: 5
Claire Evans
Just got a gift card but friendly and quick
Service: 5
Buffalo Chicken
Quick service, good sundae!
Atmosphere: 3
Food: 4
Service: 4
Catherine Schragel
Just ordered a medium Reese pieces cookie dough blizzard and it literally tasted like I was eating a chemical every time I tasted the cookie dough pieces. Not sure if they were cleaning machines with chemicals or what but a waste of $7!!! I have had it at other locations and never tasted like that.
Atmosphere: 4
Food: 1
Service: 4
Jennifer Bald
They let us have fun with Josh ???
Atmosphere: 5
Food: 5
Service: 5
Luis Rodriguez
Salted caramel truffle is amazing. Must have.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Dean
I mean, it's DQ, amiright? Not artisan crafted ice cream, but sometimes it's the scratch the itch needs. One note: we stopped in for the Peanut Buster Parfait, and my wife asked for whipped cream, which, I don't know why, I didn't know was an option. The guy next to us was buying a big box of Buster Bars along with a PB Parfait (super fan!). He must have heard us and when the employee brought the parfait, he asked for whipped cream. Of course, the transaction was complete, and she said, "Oh, well, whipped cream is extra, uhhh...well, I can just ring it up and..." He politely just said nevermind , but I'm like, dude just gave you like $40, give him the 5c of whipped cream. Not the employee's fault, she was just following her rules. But managers have to train people to make simple judgement calls. Manager was standing there and I hope she was occupied and didn't hear the request, because that was a missed opportunity for awesome customer service.
Atmosphere: 5
Food: 5
Service: 4
Don Bielecki
DQ must have changed the base they use for their soft serve ice cream. Got a blizzard, and the ice creamy wasn't creamy. It seemed to be more watery. I'm not a fan of what I got for the price of the product.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Butterfinger Blizzard Treat
Erica Pelechaty
Asked for a small cone with rainbow sprinkles and also asked for a side of sprinkles. The worker told me no. I said I’d be happy to pay for the side.. which I was told no. The worker said he can’t do it. I am 8 months pregnant and just want rainbow sprinkles. The worker then proceeds to hand me a cone with barely any sprinkles on it. So, needless to say, I will be going to all the other DQ’s that don’t have this ridiculous policy.
I have only given them 3 stars, it's ice cream. As usual the ice cream was cold and delicious. My wife and I had the hot fudge sundae. The taste was on par with the rest of their stands.
Food: 4
Service: 4
Pressing's
I have only given them 3 stars, it's ice cream. As usual the ice cream was cold and delicious. My wife and I had the hot fudge sundae. The taste was on par with the rest of their stands.
Food: 4
Service: 4
jaxson
closes at 9:30 arrived at 9 sharp . drive thru was not illuminated and Lights were OFF in the middle of summer..
Atmosphere: 1
Food: 5
Service: 1
Albert MacKenzie
Every time I'm in Hamburg I have to stop and get a blizzard!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry Cheesecake Blizzard, Mini Reese's Blizzard Hot Fudge Sundae and Strawberry Sundae
Jim W
Service was awesome, inside very clean, great ice cream cone
I have always not preferred this DQ but today put me over the edge. The fact it won’t sell a side of Oreos or make a parfait with Oreos seems like rage bait. Also I have a problem with a sign on the drive though. You are a Dairy Queen not a small business..
I love the service
Atmosphere: 5
Food: 5
Service: 5
Just got a gift card but friendly and quick
Service: 5
Quick service, good sundae!
Atmosphere: 3
Food: 4
Service: 4
Just ordered a medium Reese pieces cookie dough blizzard and it literally tasted like I was eating a chemical every time I tasted the cookie dough pieces. Not sure if they were cleaning machines with chemicals or what but a waste of $7!!! I have had it at other locations and never tasted like that.
Atmosphere: 4
Food: 1
Service: 4
They let us have fun with Josh ???
Atmosphere: 5
Food: 5
Service: 5
Salted caramel truffle is amazing. Must have.
Atmosphere: 5
Food: 5
Service: 5
I mean, it's DQ, amiright? Not artisan crafted ice cream, but sometimes it's the scratch the itch needs. One note: we stopped in for the Peanut Buster Parfait, and my wife asked for whipped cream, which, I don't know why, I didn't know was an option. The guy next to us was buying a big box of Buster Bars along with a PB Parfait (super fan!). He must have heard us and when the employee brought the parfait, he asked for whipped cream. Of course, the transaction was complete, and she said, "Oh, well, whipped cream is extra, uhhh...well, I can just ring it up and..." He politely just said nevermind , but I'm like, dude just gave you like $40, give him the 5c of whipped cream. Not the employee's fault, she was just following her rules. But managers have to train people to make simple judgement calls. Manager was standing there and I hope she was occupied and didn't hear the request, because that was a missed opportunity for awesome customer service.
Atmosphere: 5
Food: 5
Service: 4
DQ must have changed the base they use for their soft serve ice cream. Got a blizzard, and the ice creamy wasn't creamy. It seemed to be more watery. I'm not a fan of what I got for the price of the product.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Butterfinger Blizzard Treat
Asked for a small cone with rainbow sprinkles and also asked for a side of sprinkles. The worker told me no. I said I’d be happy to pay for the side.. which I was told no. The worker said he can’t do it. I am 8 months pregnant and just want rainbow sprinkles. The worker then proceeds to hand me a cone with barely any sprinkles on it. So, needless to say, I will be going to all the other DQ’s that don’t have this ridiculous policy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have only given them 3 stars, it's ice cream. As usual the ice cream was cold and delicious. My wife and I had the hot fudge sundae. The taste was on par with the rest of their stands.
Food: 4
Service: 4
I have only given them 3 stars, it's ice cream. As usual the ice cream was cold and delicious. My wife and I had the hot fudge sundae. The taste was on par with the rest of their stands.
Food: 4
Service: 4
closes at 9:30 arrived at 9 sharp . drive thru was not illuminated and Lights were OFF in the middle of summer..
Atmosphere: 1
Food: 5
Service: 1
Every time I'm in Hamburg I have to stop and get a blizzard!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry Cheesecake Blizzard, Mini Reese's Blizzard Hot Fudge Sundae and Strawberry Sundae
Service was awesome, inside very clean, great ice cream cone
Atmosphere: 5
Food: 5
Service: 5
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