I went here for the first time last week. Tim took my order and cashed me out and he was just so sweet. My sub was made wrong so he gave me a coupon for a free sub because I didn’t have time to stay to have it re made. I came back today and he could just see I was sad and having a bad day and he went out of his way to make me feel happy and showed kindness. The food was amazing and the service was fantastic! I’m not sure what Tim is paid but whatever it is, it’s not enough. He needs more!!! Thank you Tim🖤🖤🖤
I went in and ordered and I did the online order both went well a most go if your hungry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Provolone, Sandwich, Giant Chicken Hoagie
Tori Lopez
They barely train new employees then fire them after not even working a full two weeks for not being fast enough. Do better.
Atmosphere: 1
Food: 1
Service: 1
Nikki B
The subs are amazing! My wife and I are Canadian and tried Jersey mikes for the first time today. Not only was the sub amazing, but the service was next level. Super friendly and kind, we will be back!
Atmosphere: 5
Food: 5
Service: 5
NM
Thought my sub was great. I'm Canadian so I never had Jersey Mike's before. I'll be getting one to take back across the border too ? service was excellent, they offer a gluten free sandwich that she said "for once the bread is actually good"
Food: 5
Service: 5
Roz Lincoln
Paper thin cheese and meat… pretty ridiculous.
Food: 1
Recommended dishes: Sandwich
Don s
Was so very disappointed with this location. I traveled the East Coast for work. I have only ever had a few bad subs, and the franchise owners reached out and corrected it. Got the stake and cheese sub large and it was 90% bread with very little meat. Don't get me wrong the bread is good but to pay the price paid just for 90 percent bread it is not that good. I truly hope this franchise owner corrects this so other customers don't have the same experience. But to be honest, I do doubt they will. I have yet to find a food franchise chain owner correcting poor quality in NY yet. Just being honest.
Atmosphere: 3
Food: 1
Service: 3
Toni White
I am normally very satisfied with service and food quality. Today I purchased 3 subs @ $48.00 (takeout), all with oil and vinegar. By the time I reached my lunch destination and opened the subs approximately (10 minutes away from the restaurant) the bottom of the sub rolls were so saturated and soggy from the amount of oil and vinegar on the subs, they weren't eatable. We removed the rolls, plated the guts of the subs and at that way ... not a favorable visit especially for the price.
Sharon Stewart
It was ok...just that. Employees were attentive but rushed rushed...but others took time to be friendly.. We will not be back....very expensive...18.00 for a simple jumbo club. Bread was huge...very small amounts of meat and cheese.Definstely not worth it. It was very disappointing after the hype I have heard. To fix ..Prices down and more substance...but sadly off our list.Total bill was 40.00 for2!
Atmosphere: 3
Food: 2
Service: 3
David Rosonowski
Impossibly long waits. They seem to prioritize online orders over in person. Watched them make a dozen subs before mine. Left hungry, having already paid. Won't be back.
So today I had a bad experience here at this location. As I’m looking at the menu out of the line the lady that makes the sandwich kept pestering me and asking what kind of sandwich i would like. I was outside of the line just trying to pick what I wanted, I felt very rushed and very irritated. Will not be going here again.
Atmosphere: 1
Food: 3
Service: 1
Larry E.
Good subs!
Atmosphere: 3
Food: 4
Service: 4
Nick Vega
Good food. Two people actually making subs while three people stand around during a busy rush. Maybe some training would be helpful
Atmosphere: 1
Food: 5
Service: 2
Maria Senay
Went in tonight …. The guy working seemed miserable… barely acknowledged us… didn’t offer any help with the menu. Seemed annoyed when asked for two cheeses… made sure to charge for it too a ridiculous amount. Will do online orders moving forward!
Food: 3
Service: 1
Clyde J. VanEvery
Staff is very slow and rude. Subs are great and worth the money. If the staff was more friendly it would be way better of a place.
I went here for the first time last week. Tim took my order and cashed me out and he was just so sweet. My sub was made wrong so he gave me a coupon for a free sub because I didn’t have time to stay to have it re made. I came back today and he could just see I was sad and having a bad day and he went out of his way to make me feel happy and showed kindness. The food was amazing and the service was fantastic! I’m not sure what Tim is paid but whatever it is, it’s not enough. He needs more!!! Thank you Tim🖤🖤🖤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Sub, 26 Bacon Ranch Chicken Cheese Steak Regular, Turkey and Provolone
I went in and ordered and I did the online order both went well a most go if your hungry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Provolone, Sandwich, Giant Chicken Hoagie
They barely train new employees then fire them after not even working a full two weeks for not being fast enough. Do better.
Atmosphere: 1
Food: 1
Service: 1
The subs are amazing! My wife and I are Canadian and tried Jersey mikes for the first time today. Not only was the sub amazing, but the service was next level. Super friendly and kind, we will be back!
Atmosphere: 5
Food: 5
Service: 5
Thought my sub was great. I'm Canadian so I never had Jersey Mike's before. I'll be getting one to take back across the border too ? service was excellent, they offer a gluten free sandwich that she said "for once the bread is actually good"
Food: 5
Service: 5
Paper thin cheese and meat… pretty ridiculous.
Food: 1
Recommended dishes: Sandwich
Was so very disappointed with this location. I traveled the East Coast for work. I have only ever had a few bad subs, and the franchise owners reached out and corrected it. Got the stake and cheese sub large and it was 90% bread with very little meat. Don't get me wrong the bread is good but to pay the price paid just for 90 percent bread it is not that good. I truly hope this franchise owner corrects this so other customers don't have the same experience. But to be honest, I do doubt they will. I have yet to find a food franchise chain owner correcting poor quality in NY yet. Just being honest.
Atmosphere: 3
Food: 1
Service: 3
I am normally very satisfied with service and food quality. Today I purchased 3 subs @ $48.00 (takeout), all with oil and vinegar. By the time I reached my lunch destination and opened the subs approximately (10 minutes away from the restaurant) the bottom of the sub rolls were so saturated and soggy from the amount of oil and vinegar on the subs, they weren't eatable. We removed the rolls, plated the guts of the subs and at that way ... not a favorable visit especially for the price.
It was ok...just that. Employees were attentive but rushed rushed...but others took time to be friendly.. We will not be back....very expensive...18.00 for a simple jumbo club. Bread was huge...very small amounts of meat and cheese.Definstely not worth it. It was very disappointing after the hype I have heard. To fix
..Prices down and more substance...but sadly off our list.Total bill was 40.00 for2!
Atmosphere: 3
Food: 2
Service: 3
Impossibly long waits. They seem to prioritize online orders over in person. Watched them make a dozen subs before mine. Left hungry, having already paid. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So today I had a bad experience here at this location. As I’m looking at the menu out of the line the lady that makes the sandwich kept pestering me and asking what kind of sandwich i would like. I was outside of the line just trying to pick what I wanted, I felt very rushed and very irritated. Will not be going here again.
Atmosphere: 1
Food: 3
Service: 1
Good subs!
Atmosphere: 3
Food: 4
Service: 4
Good food. Two people actually making subs while three people stand around during a busy rush. Maybe some training would be helpful
Atmosphere: 1
Food: 5
Service: 2
Went in tonight …. The guy working seemed miserable… barely acknowledged us… didn’t offer any help with the menu. Seemed annoyed when asked for two cheeses… made sure to charge for it too a ridiculous amount. Will do online orders moving forward!
Food: 3
Service: 1
Staff is very slow and rude. Subs are great and worth the money. If the staff was more friendly it would be way better of a place.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sandwich
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