Stopped for lunch-3 burritos ordered. We were there 45 minutes for 3 burritos. One of them barely had filling (appears they ran out of beans and wrapped it up anyway). Just pitiful, awful service and product.
Atmosphere: 2
Food: 1
Service: 1
Amy Alessi
Disappointed in the customer service today
I’ve been ordering from this location for over 10 years and always get the same thing — a Three Cheese Beef Burrito with no salsa. Today, my order was made incorrectly and came as a burrito with no sour cream instead. The receipt even showed “no sour cream,” which wasn’t what I said.
When I went back up to the counter to politely let the staff know, Connie immediately told me that I said “no sour cream,” which wasn’t the case. I tried to calmly clarify that I asked for no salsa. She then went over to a coworker and started complaining about the situation — loud enough for me to hear while I was still standing there waiting. That really could have waited until I walked away.
Her coworker kindly helped clarify my order, and Connie remade it. When she handed it back to me, I said “thank you,” but instead of responding, she just dropped the burrito into my hand and turned away. It was really disappointing and felt unnecessarily rude, not sure why it couldn’t be handed to me instead of dropped to me from mid air.
I understand everyone has bad days, and I even told her I hoped she had a good day before I left, but the interaction left a very poor impression. I’ve always loved this place and have been a loyal customer for years, but the lack of professionalism and customer care today was really upsetting.
Atmosphere: 3
Food: 5
Service: 1
David Graham
Super Mighty
Atmosphere: 4
Food: 5
Service: 5
Natasha
The woman working the register on 9/30 was one of the kindest people I've encountered in a service role in a long time.
She was pleasant, kind, patient, and incredibly helpful.
Atmosphere: 5
Food: 5
Service: 5
D B
Food was good but there was a female employee named Patrica flirting and touching the manager while they were talking about going to a concert together. Really disgusting show of PDA by people of the food industry. Will tell people about this.
Atmosphere: 1
Food: 4
Service: 1
Robin Kapa
Hamburg New York excellent! Went back three times in one week
Atmosphere: 5
Food: 5
Service: 5
Joe Luciano
Great experience. Nachos, meat, cheese, buffito, apple empanadas. Butt the soda fountains shouldn't be behind the counter!! I love my Loganberry.
Atmosphere: 4
Food: 5
Service: 4
Kyle Babcock
Mighty is the best fast food restaurant ever. Every time I come to Buffalo I eat here. This time, my brother, cousins, and I ordered $150 worth of tacos and burritos for my family. The employees didn't miss anything. Im talking 20+ customized burritos, 40+ tacos. Superb
Atmosphere: 5
Food: 5
Service: 5
Darlene Thomas
Great tacos wish you would come to fredonia New York
Loganberry! Bring a store to Fredonia near the college! The older lady who works there makes the BEST tacos! 🌮🌮💗🌮🌮
Atmosphere: 5
Food: 5
Service: 5
Kaylin Philbin
I really don’t like leaving bad reviews. But we literally have been watching employees standing out side smoking while we were waiting for our order that was supposed to be ready 20 minuets ago…andddddd we are still waiting! Unreal! Update…we got our order and this is how our tacos were handed to us! Nice.
Joseph Downing
We wanted a quick meal, so we each ordered a burrito. It was delicious, but small. I could have easily eaten 3, but we were in a rush and had to leave still hungry.
Nancy Boncore
You need an option for Not Applicable in this survey. I went through the drive thru so atmosphere does not apply.
Jay Ruof
Best tacos in Buffalo. Great hours for evening cravings.
One of my favorite spots
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Mighty Taco
Stopped for lunch-3 burritos ordered. We were there 45 minutes for 3 burritos. One of them barely had filling (appears they ran out of beans and wrapped it up anyway). Just pitiful, awful service and product.
Atmosphere: 2
Food: 1
Service: 1
Disappointed in the customer service today
I’ve been ordering from this location for over 10 years and always get the same thing — a Three Cheese Beef Burrito with no salsa. Today, my order was made incorrectly and came as a burrito with no sour cream instead. The receipt even showed “no sour cream,” which wasn’t what I said.
When I went back up to the counter to politely let the staff know, Connie immediately told me that I said “no sour cream,” which wasn’t the case. I tried to calmly clarify that I asked for no salsa. She then went over to a coworker and started complaining about the situation — loud enough for me to hear while I was still standing there waiting. That really could have waited until I walked away.
Her coworker kindly helped clarify my order, and Connie remade it. When she handed it back to me, I said “thank you,” but instead of responding, she just dropped the burrito into my hand and turned away. It was really disappointing and felt unnecessarily rude, not sure why it couldn’t be handed to me instead of dropped to me from mid air.
I understand everyone has bad days, and I even told her I hoped she had a good day before I left, but the interaction left a very poor impression. I’ve always loved this place and have been a loyal customer for years, but the lack of professionalism and customer care today was really upsetting.
Atmosphere: 3
Food: 5
Service: 1
Super Mighty
Atmosphere: 4
Food: 5
Service: 5
The woman working the register on 9/30 was one of the kindest people I've encountered in a service role in a long time.
She was pleasant, kind, patient, and incredibly helpful.
Atmosphere: 5
Food: 5
Service: 5
Food was good but there was a female employee named Patrica flirting and touching the manager while they were talking about going to a concert together. Really disgusting show of PDA by people of the food industry. Will tell people about this.
Atmosphere: 1
Food: 4
Service: 1
Hamburg New York excellent! Went back three times in one week
Atmosphere: 5
Food: 5
Service: 5
Great experience. Nachos, meat, cheese, buffito, apple empanadas. Butt the soda fountains shouldn't be behind the counter!! I love my Loganberry.
Atmosphere: 4
Food: 5
Service: 4
Mighty is the best fast food restaurant ever. Every time I come to Buffalo I eat here. This time, my brother, cousins, and I ordered $150 worth of tacos and burritos for my family. The employees didn't miss anything. Im talking 20+ customized burritos, 40+ tacos. Superb
Atmosphere: 5
Food: 5
Service: 5
Great tacos wish you would come to fredonia New York
Restaurantji Recommends
Loganberry! Bring a store to Fredonia near the college! The older lady who works there makes the BEST tacos! 🌮🌮💗🌮🌮
Atmosphere: 5
Food: 5
Service: 5
I really don’t like leaving bad reviews. But we literally have been watching employees standing out side smoking while we were waiting for our order that was supposed to be ready 20 minuets ago…andddddd we are still waiting! Unreal! Update…we got our order and this is how our tacos were handed to us! Nice.
We wanted a quick meal, so we each ordered a burrito. It was delicious, but small. I could have easily eaten 3, but we were in a rush and had to leave still hungry.
You need an option for Not Applicable in this survey. I went through the drive thru so atmosphere does not apply.
Best tacos in Buffalo. Great hours for evening cravings.
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