I accidentally ordered a hot latte when I meant to say iced. I said “oh shoot I ordered it wrong I meant to say iced” she threw her arms up, and turned away. I said “no it’s ok! I’ve never had it hot I can try it!”. She put on the absolute fakest smile I ever saw and said “nope we’ll fix it” and walked away.
I had a family member pass last night and i was getting a coffee before heading to their home. Leave your attitude at home. Almost had me in tears. What a crappy experience.
Service: 1
Zoe Frazier
This is my go to Starbucks, mostly every time I’ve walked in to get my drink the employees are nothing but nice. My drinks are almost always made properly. Parking lot can be very busy and tricky sometimes to get around as people drive in and out but it’s overall such a pleasant and clean place to get some Starbucks.
Atmosphere: 5
Food: 4
Service: 4
Clint Desauer
Bigger blonde man, the miserable one always at the window. Is completely sassy and rude for no reason when you pick up a mobile order. Whether you are 1 min early or 1 minute late he has something to say about it. Rude and always with an attitude. Seems as if he’s shoving your order at you.
Atmosphere: 1
Food: 5
Service: 1
Annika Smith
We mobile ordered and waited 18 minutes for an iced London fog. Training needs to be better on time management and how to critically think. Something that takes the longest should be done first. Management needs to train people better. I won’t be back after this experience.
Steve Borodzik
Today, we accidentally pulled into the wrong drive thru line (mobile order v. regular). When we got to the speaker, she asked who the mobile order was from. We were confused and said that we didn’t have one. Instead of simply letting us know that we were in the wrong lane, the woman “taking” our order instead berated my parter and told her that she’s “refusing service” to her.
Never in all my life did I think such a small mistake would cause such an aggressive response from a customer service worker to the point she straight up refused to serve us - heck, we would have fine to just swing back around and jump to the back of the line! This location seriously needs to reevaluate who they’re keeping on staff. At this point would recommend going down the road to another coffee location, I know I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Matt Ayers
Went thru drive thru to order and they made us wait to get the total of our order to take a mobile order in the drive thru that pulled in as we finished ordering
Grace Staffone
The drinks and food are always amazing. They are always super quick and super friendly!! Very professional and a great atmosphere. I really enjoyed the service from Gianna and Brianna and Jack. They were the highlight of my day. Ps. Bring back the Turkey Sage please (it was my favorite).
caroline pacifico
Don’t order cold foam from this location. I thought it was because they were out until I ordered in person and watched them make it, they don’t take the time to make it into an actual foam. It’s basically a liquid they just pour on top of your drink plus having little to no flavor. It’s disappointing as cold foam is 1/4th of the price of a drink itself.
Adrian Strachan
Cozy and great customer service
Brett D
Why would you do mobile orders only. Completely stupid. Never go here again
The best Starbucks around! Jess the manager & her entire team is awesome! They are all considerate, kind, personable, and of course efficient. Well done Starbucks team!
Atmosphere: 5
Food: 5
Service: 5
Linds M
Staff is so friendly. My drinks are always spot on. The people who work here are always wonderful. Thanks for all you do!
Atmosphere: 5
Food: 5
Service: 5
Jack Skora
That Owen Palinski is just the cutest darned thing.?? He took such good care of me, was so respectful, and made my iced coffee so sweet, just like himself! Six out of five stars (Owen is the sixth star?✨⭐️)
Atmosphere: 5
Food: 5
Service: 5
Peter V
By far the best Starbucks location around! The staff is friendly, enthusiastic, and always focused on their work. Very well run location, kudos to the entire team!
Atmosphere: 5
Food: 5
Service: 5
PeteyV
By far the best Starbucks location around! The staff is friendly, enthusiastic, and always focused on their work. Very well run location, kudos to the entire team!
I accidentally ordered a hot latte when I meant to say iced. I said “oh shoot I ordered it wrong I meant to say iced” she threw her arms up, and turned away. I said “no it’s ok! I’ve never had it hot I can try it!”. She put on the absolute fakest smile I ever saw and said “nope we’ll fix it” and walked away.
I had a family member pass last night and i was getting a coffee before heading to their home. Leave your attitude at home. Almost had me in tears. What a crappy experience.
Service: 1
This is my go to Starbucks, mostly every time I’ve walked in to get my drink the employees are nothing but nice. My drinks are almost always made properly. Parking lot can be very busy and tricky sometimes to get around as people drive in and out but it’s overall such a pleasant and clean place to get some Starbucks.
Atmosphere: 5
Food: 4
Service: 4
Bigger blonde man, the miserable one always at the window. Is completely sassy and rude for no reason when you pick up a mobile order. Whether you are 1 min early or 1 minute late he has something to say about it. Rude and always with an attitude. Seems as if he’s shoving your order at you.
Atmosphere: 1
Food: 5
Service: 1
We mobile ordered and waited 18 minutes for an iced London fog. Training needs to be better on time management and how to critically think. Something that takes the longest should be done first. Management needs to train people better. I won’t be back after this experience.
Today, we accidentally pulled into the wrong drive thru line (mobile order v. regular). When we got to the speaker, she asked who the mobile order was from. We were confused and said that we didn’t have one. Instead of simply letting us know that we were in the wrong lane, the woman “taking” our order instead berated my parter and told her that she’s “refusing service” to her.
Never in all my life did I think such a small mistake would cause such an aggressive response from a customer service worker to the point she straight up refused to serve us - heck, we would have fine to just swing back around and jump to the back of the line!
This location seriously needs to reevaluate who they’re keeping on staff. At this point would recommend going down the road to another coffee location, I know I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru to order and they made us wait to get the total of our order to take a mobile order in the drive thru that pulled in as we finished ordering
The drinks and food are always amazing. They are always super quick and super friendly!! Very professional and a great atmosphere. I really enjoyed the service from Gianna and Brianna and Jack. They were the highlight of my day. Ps. Bring back the Turkey Sage please (it was my favorite).
Don’t order cold foam from this location. I thought it was because they were out until I ordered in person and watched them make it, they don’t take the time to make it into an actual foam. It’s basically a liquid they just pour on top of your drink plus having little to no flavor. It’s disappointing as cold foam is 1/4th of the price of a drink itself.
Cozy and great customer service
Why would you do mobile orders only. Completely stupid. Never go here again
Restaurantji Recommends
The best Starbucks around! Jess the manager & her entire team is awesome! They are all considerate, kind, personable, and of course efficient. Well done Starbucks team!
Atmosphere: 5
Food: 5
Service: 5
Staff is so friendly. My drinks are always spot on. The people who work here are always wonderful. Thanks for all you do!
Atmosphere: 5
Food: 5
Service: 5
That Owen Palinski is just the cutest darned thing.?? He took such good care of me, was so respectful, and made my iced coffee so sweet, just like himself! Six out of five stars (Owen is the sixth star?✨⭐️)
Atmosphere: 5
Food: 5
Service: 5
By far the best Starbucks location around! The staff is friendly, enthusiastic, and always focused on their work. Very well run location, kudos to the entire team!
Atmosphere: 5
Food: 5
Service: 5
By far the best Starbucks location around! The staff is friendly, enthusiastic, and always focused on their work. Very well run location, kudos to the entire team!
Atmosphere: 5
Food: 5
Service: 5
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