Taco Bell
4923 Southwestern Blvd, Hamburg
(716) 202-9527
Recent Reviews
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Nice, new and clean. Staff took my order and was helpful and courteous
Atmosphere: 5
Food: 3
Service: 5
Hard working people
Atmosphere: 5
Food: 5
Service: 5
This is the third time this year I have had a problem with this specific taco bell location. First time, I door dashed a delivery and they forgot multiple items. Second, I ordered for pick up and after thirty minutes decided to go get it, we went through the drive thru, they said “there’s nobody working here pull to the side and wait it’s going to be 20 minutes”. Third, I ordered for delivery via door dash again and after an hour, I checked my phone and all 24 items popped up as “out of stock” which just was a plain lie and then my order was cancelled. I have spoken to Door Dash and I was refunded for parts/all of my orders, however, made it a point to ensure they have a conversation with this location as it is not reliable, truthful, or able to follow through with their services. I suggested they should probably not make that location readily available on Door Dash as a partnership. They are awful here.
Service: 1
Sadly this location doesn't take orders for the online specials. Plus when I went to the Hamburg NY location they only had 2 people working and expected everyone to place their orders on the in store video machines.
Atmosphere: 3
Food: 3
Service: 1
This location has the worst service I’ve ever experienced at any restaurant I’ve ever been too. Every time I’ve gone to this location’s drive thru, they either don’t answer, tell you to come inside because it’s a shift change, or let you order and then tell you to come inside. I will never go here again. I’ll drive out of my way to go to a different Taco Bell location.
Service: 1
Always go here and they tell us we can't order through drive through have to go in and can't order anything everytime
Atmosphere: 1
Food: 1
Service: 1
This place is I diabolically bad and the bathrooms where so disgusting I almost throw up and there was just a little kid just wondering around in the kitchen and if you think that the drive through is bad go inside it was so dirty and the workers were coughing in my food while My food, my friend worked here and he instantly quit. There boss didn’t pay them at all. There was hairs in my food. Also I am surprised I have not died yet and I will report tomorrow if I don’t die
Atmosphere: 1
Food: 1
Service: 1
This place is horrible. I ordered and it took forever. There was a little kid in the kitchen just hanging out. The one staff member kept coughing. I ordered a vegetarian option and it tasted like they put beef in it. I didn’t see any meat. I honestly make better crunch wrap supremes. The staff wasn’t friendly,
Atmosphere: 1
Food: 2
Service: 2
Absolut trash mush old tacos that made me sick.
Atmosphere: 1
Food: 1
Service: 1
Straight awful. I used to love taco bell but they are all horribly managed. Theres always one poor person working in there alone. Never expect your food to take less than 10 min to order/get. Just close taco bell!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've been to this taco bell a handful of times and without fail EVERY SINGLE TIME I've gone there they got the order wrong. idk where they are finding these people but they need to be fired and replaced
Atmosphere: 1
Food: 2
Service: 1
Tried ordering at drive thru 3 different times - each time was told it would be a 10-15 minute wait for food. Ridiculous!! Left without ordering. Never again.
Love going here when my dudes working ?, that older white gentleman needs a raise ? he makes that taco bell operate, if something isn't the way it should be he always makes it right ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Double Stacked Taco
If you like Taco Bell just drive to the west seneca location. Worst and slowest service you will get in wny. After 6/6 orders wrong I gave up and just drive further. You will wait 20 min everytime. And it will be wrong everytime.
Atmosphere: 1
Food: 1
Service: 1
No one wants to work the drive thru because people don't wanna work, they rather sit and collect there welfare checks
Atmosphere: 2
Food: 3
Service: 1
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