Tim Hortons
342 Buffalo St, Hamburg
(716) 648-4838
Recent Reviews
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Nice little place. Donuts, muffins, coffee. Ect.
Atmosphere: 4
Food: 5
Service: 4
The amount of money this location takes in daily and they can’t even afford the regular lids, EVERY drink is given to you with those HORRIBLE DOMED LIDS. If my money isn't good enough for a decent lid on my drink I’ll go elsewhere to get a coffee where it doesn’t spill or the top falls off from those horrible lids.
Great! Was in with friends an the one friend went to br I asked the guy waiting on us did he know the friends regular order an he remembered my friend's order bc he said he comes in all the time remembering he always orders an extra large coffee with birthday tidbits every day. Great job I was truly impressed!!
Atmosphere: 5
Food: 5
Service: 5
I went into Tim Hortons to get a chai latte tea and I made a mistake so when I went back in the manager JACKIE said why don’t you try a cappuccino and I did I think it was really nice that she took the time to be patient with me because I didn’t know what I drink.
Atmosphere: 5
Food: 5
Service: 5
Good service. Great taste
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
We had a long wait in line, they focused on the drive-thru over the line inside. They forgot one of our drinks and we had to ask for them to make it. A nice woman apologized and made the drink for us after the worker manning the counter walked off without making our cold brew we had been standing around and waiting for.
Atmosphere: 2
Food: 4
Service: 1
Just left Tim Hortons without being served. There were six employees hanging around the drive thru window. One was practicing ninja moves, the others were laughing and joking. One employee who said he just finished his shift called out to the others that there was a customer. I also called for service. The staff ignored me. Needles to say I left and will not be returning. If I could give a 0 rating. I would.
Atmosphere: 1
Food: 1
Service: 1
Need to bring back 2 for $5!
Atmosphere: 5
Food: 5
Service: 5
I usually like this Tim Hortons but we were standing in line and a women named Christine that works at this location that was very rude, for her 0 stars.
Atmosphere: 5
Food: 5
Service: 5
Yesterday Tim Hortons hit a new low for me. I went through the drive thru with my kids and I got their drinks, their Tim Bits and my daughters doughnut, they gave me my card and said I was all set. I drove off and shortly realized they did not give me my latte(which was my fault too). I drove back, and walked in to get my latte. When I walked in the lady working the register was clearly not happy. I waited for her to be done with the customer in front of me. After, I explained that I just went through the drive tru and did not get my latte. The woman by the drive thru window chimed in with major attitude replying that I did get my latte. I explained to her that I did get my kids strawberry lemonades, their food, but not my latte. She again yelled over to me that she did in fact give it to me and that it had a dome lid. I couldn't believe that this woman was arguing with me in front of customers and workers. I replied again to her(with way more respect than she giving me), I did not get my latte, if I did get it, why would I be here with my kids to get it? Finally, another worker responded by saying the car behind me probably got it. This nice worker then asked me what I ordered and gave it to me.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Suddenly, Tim Hortons on the US side has gotten good again! Staff at this location is hit or miss. I've seen the owner complain about people taking napkins, so I'd say the employee's are probably reflecting their employer. But when you get the good ones, they're stellar.
Atmosphere: 5
Food: 5
Service: 3
horrible service, food took long and didn’t get the order right
Atmosphere: 1
Food: 1
Service: 1
Same as other location terrible service over price doughnuts cinnamon rolls suck and dry you can use them as hockey pucks they always mess up orders as much money they get paid think they get order right have not heard employees talk about customers leave customers standing at counter waiting to place order I never go inside have better experience at star bucks are prices any better there maybe never cared to compare to places but food is better much better never again
Atmosphere: 1
Food: 1
Service: 1
Great service with exclusive coffee.
Atmosphere: 5
Food: 5
Service: 5
This location is soild i always get good service and quality product good team at this location
Atmosphere: 5
Food: 5
Service: 5
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