Hamilton Inn
4480 E Lake Rd, Hamilton
(315) 228-2125
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A beautiful, intimate atmosphere with fine dining and gorgeous lodging. Hamilton Inn is perfect for an anniversary, birthday, celebration or just a nice night for dinner. Highly recommend!
A beautiful, intimate atmosphere with fine dining and gorgeous lodging. Hamilton Inn is perfect for an anniversary, birthday, celebration or just a nice night for dinner. Highly recommend!
Not sure where exactly where to start, except to say that this was one of the worst dining experiences I can recall. It was a Saturday night at 7pm and clearly the staff and kitchen were overwhelmed. (The inside dining room was mostly empty, however.)
After being seated, our server eventually came over to “take care of us.” After we asked for a few minutes to figure out drinks (with no drink menu provided), he disappeared for about 30 minutes. We asked the host to have him stop by and take our order. When he came by he apologized for the delay and took our drink and dinner order. When the drinks were finally delivered nearly an hour after we sat down, we were told that they ran out of skirt steak (which 2 of us had ordered) along with 2 other entrees. So one of us went with a burger, another with a ribeye, both medium rare.
To make a long story short, the food was terrible. We ordered 2 heirloom tomato and peach salads. What arrived were 2 plates full of arugula with a few scattered bland cherry tomatoes and four or five thin slices of a hard tasteless peach. This was followed by a burger that was burned to hockey puck status and a quarter inch thick bland steak(?) buried under goop.
There were other issues, as well. We informed the server that a Coke that was served was flat. So they brought another flat drink to replace it. The salads were comped for the ridiculous delays, but truthfully, having to pay anything for this experience was insulting.
Atmosphere: 2
Food: 1
Service: 1
This restaurant was recommended to us by two people. We were surprised, therefore, that it turned out to be maybe the worst dining experience we’ve ever had. It began with us being seated and then left alone for thirty minutes. I had to get up and find the host to let her know no one had come to our table to take a drink order. The waiter came eventually and was apologetic. He took our drink order and let us know that already (at 7p.m.) they were out of three of the specials. No drinks arrived until 50 minutes after we arrived at the restaurant. He took our food order (two heirloom tomato and peach salads, lamb chops; two skirt steaks) and went away for another twenty minutes, only to return to notify us that they were actually also out of skirt steak. My husband opted for the rib eye and I chose the burger (no cheese) on the theory that it was hard to screw up a burger. The salads were piles of arugula with blue cheese. There were no heirloom tomatoes, just a couple of grocery store grape tomatoes and two slices of hard-as-a-rock peaches. It was awful, but not to be outdone by the entrees. The lamb chops our daughter ordered were actually not bad. But the medium rare burger I ordered was cooked to oblivion—a hockey puck. I asked how long it would take to get a new one if I sent it back. Before I got an answer, the waiter brought out a plate with another burger, slathered with what looked like cheez whiz (I’d ordered mine with out cheese). I accepted it and just scraped off the cheese. But it, too, was an inedible, charred puck. Meanwhile, my husband’s steak was not overcooked, but it was most certainly not a ribeye; they clearly had subbed it for a cheaper cut of steak (but charged us $40 for the ribeye nonetheless). It was flavorless, except for a distinct taste of gas. The restaurant was a total disaster. My guess is that they are in financial straits and have cut so many corners that they cannot function even as a pub, let alone a fine dining establishment. But the food was terrible, and service was atrocious. I would never go back.
Atmosphere: 2
Food: 1
Service: 1
Made a reservation 10 days before hand at 6pm on our Anniversary to see the entire place booked out to a wedding. When we eventually got a manager to ask what happened to our reservation there was more concern about who we talked to then the actual mix up. Zero attempt to make anything right by us. It was going to be our first time there. Definitely will not be trying again.
Atmosphere: 1
Food: 1
Service: 1
Beautiful dining area, friendly staff, competitive prices.
Atmosphere: 5
Food: 5
Service: 5
My husband and I had a lovely time at dinner the other night. The live music on the patio was really entertaining and set the mood for a beautiful evening with friends. Outside seating is comfortable and they even had little fire pits going around the patio. The service was excellent! Everyone was so friendly and attentive to our needs, from the hostess to our waiter. The food was top-notch-excellent! I had clams for dinner they were so fresh! I am often hesitant to order fish off the menu, but I have never been disappointed at Hamilton Inn with anything on the menu. My specialty cocktail was also amazing! It originally had rum in it, and as soon as I suggested something else instead, the waiter recommended tequila and my girlfriend and I loved it! This is the perfect place to enjoy an evening, whether celebrating good friends or a special event. I would love to come back and spend the night in one of their very pretty overnight rooms, as well. I heard the complementary breakfast is so amazing!
Atmosphere: 5
Food: 5
Service: 5
Phenomenal top notch restaurant. Luxury and cozy with a phenomenal menu. Highly recommend
You have one job. Focus on the food. When someone orders a burger medium rare, under no circumstances it come out well done. Why ask people how they like their meat when all you can do is well done.
Atmosphere: 4
Food: 2
Service: 4
A perfect setting for our team dinner! Thank you for the warm hospitality and the delicious, beautifully presented meals. We will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I dined at the Hamilton Inn with a group of 11 coworkers last night and it was most enjoyable! Our servers, Heather and Riley, were very attentive to our group and knowledgeable about menu items. They suggested drinks that were spectacular and dinner was delicious as well. We sat in a private side room that was the perfect size for our group. Can not wait to go back to try something new from the menu and enjoy the outdoor space!
Atmosphere: 5
Food: 5
Service: 5
Maybe we came during an off night, but the food was pretty rough - especially considering how expensive everything was. Everything was so incredibly bland, nothing was salted. The broccoli was just steamed and plopped onto the plate. My boyfriend’s “lamb chops” (if you look at the photo, they’re actually loin chops - very little meat and very small in size) were so tough and well done he could barely chew them. The rice blend underneath his lamb was also very, very underdone and didn’t really taste like anything. Our waiter was very nice and kept checking in on us, and the atmosphere was also super nice! The food even looked good as it came out, just very disappointed in the way everything tasted, especially considering we spent over $100 :(
Atmosphere: 4
Food: 1
Service: 5
This review is for the guest rooms, not the restaurant. Lovely overnight stay! Jess was so welcoming and accommodating. Great breakfast spread. The room (#1) was spacious and comfortable. The only oddity is that you can hear the water running in the bathroom next-door, but not really an issue.Super convenient to Colgate.
The Hamilton Inn and its employees were so accommodating, helpful, and supportive. We had a four night stay in January relayed to a family funeral, and they could not have been more sympathetic. This is a gem of a place to stay in a geographic area with few options. The service is remarkable, and the rooms cozy.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and amazing
Atmosphere: 5
Food: 5
Service: 5
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