I placed an order online for dinner and went for pickup. The staff was not very friendly and the atmosphere of the restaurant felt like a regular commercial store compared to other stores. When I got home and ate my food, the hamburger bun was already so wet and the fries had so much salt sprinkled on them that my son, who loves fries so much, said he would eat just a little bit and not eat it.
Atmosphere: 1
Food: 3
Service: 2
Eddies Appliances Repair
Great burgers, I come here all the time
Food: 5
Myrami Quinn
Love this place! Order online every time my order always comes out right and fresh keep doing ya thing! Friendly staff and little wait time
Ruth Oliveras
Love their food and service,Only small complaint they over season those Cajun fries!!
Atmosphere: 5
Food: 5
Service: 5
Carlton McCray
Great Burgers and Hot Dogs and The Frus are Not Bad Also.
Atmosphere: 5
Food: 5
Service: 5
3rd Generation
$19.01 for a bacon cheese burger and fries, no drink. The window says "voted best value". I don't know what best value means but a $5 biggie bag is much more affordable
Atmosphere: 3
Food: 3
Service: 3
Ray DaSilva Jr.
I like it here. The food is awesome the the guys and gals working behind the counter do a fine job and are very hard working. They are all pretty nice and polite. I never feel like I'm unwanted there. It's always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Local Guide
Love five guys, one of the best burgers in town. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Dreadful Shipper
Placed an online order. Great experience with the staff at this location.
Used to love 5 guys. Every burger used to be 2 patties. Apparently they changed it to 1 patty for the same price.When you place an order now they ask you to choose a tip amount. I chose $0 because I don't like being pressured to tip people for pushing a few buttons and doing nothing special for me.I ordered a little bacon burger with sauteed onions. They gave me a little burger with sauteed onions and MUSHROOMS and no bacon. I love bacon and am allergic to mushrooms.I went to the website on the receipt to take a survey and it wouldn't allow me to.STORE # NY-004364/19/2024Order Id: AABBVL7GACAU
Normally, I love Five Guys - the food is great and consistent through it's locations. This location, however, is the exception.First time I've ever had my order wrong - toppings on receipt different from sandwich on 2 items. Cajun fries were so over-seasoned that they were inedible, and neither of the two soda machines had any ice.
Atmosphere: 3
Food: 1
Service: 1
David Press
Burgers are fine. Fries are fine. Nothing exciting. If you want burgers and fries, this is the place to go.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Burgers, French Fries
Nicole Delcambre
Food was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Jim Carroll
Five Guys burgers and french fries are the best. This particular franchise locations no exception. Staff here doing a very good job keeping all the tables clean busting the tables as soon as patrons left. A really good shape staff was friendly. I had a fantastic dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Cheeseburger
Z
Food is good, but the service is awful, I ordered 2 large fries, they gave very little bit, I asked if they can fill up the cup, the lady with wears heavy makeup literally lied to me that they don’t have extra fries but I saw there are plenty of fries right there, ridiculous!
I placed an order online for dinner and went for pickup. The staff was not very friendly and the atmosphere of the restaurant felt like a regular commercial store compared to other stores. When I got home and ate my food, the hamburger bun was already so wet and the fries had so much salt sprinkled on them that my son, who loves fries so much, said he would eat just a little bit and not eat it.
Atmosphere: 1
Food: 3
Service: 2
Great burgers, I come here all the time
Food: 5
Love this place! Order online every time my order always comes out right and fresh keep doing ya thing! Friendly staff and little wait time
Love their food and service,Only small complaint they over season those Cajun fries!!
Atmosphere: 5
Food: 5
Service: 5
Great Burgers and Hot Dogs and The Frus are Not Bad Also.
Atmosphere: 5
Food: 5
Service: 5
$19.01 for a bacon cheese burger and fries, no drink. The window says "voted best value". I don't know what best value means but a $5 biggie bag is much more affordable
Atmosphere: 3
Food: 3
Service: 3
I like it here. The food is awesome the the guys and gals working behind the counter do a fine job and are very hard working. They are all pretty nice and polite. I never feel like I'm unwanted there. It's always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Love five guys, one of the best burgers in town. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Placed an online order. Great experience with the staff at this location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burgers, Veggie Cheese Sandwich
Used to love 5 guys. Every burger used to be 2 patties. Apparently they changed it to 1 patty for the same price.When you place an order now they ask you to choose a tip amount. I chose $0 because I don't like being pressured to tip people for pushing a few buttons and doing nothing special for me.I ordered a little bacon burger with sauteed onions. They gave me a little burger with sauteed onions and MUSHROOMS and no bacon. I love bacon and am allergic to mushrooms.I went to the website on the receipt to take a survey and it wouldn't allow me to.STORE # NY-004364/19/2024Order Id: AABBVL7GACAU
Restaurantji Recommends
Normally, I love Five Guys - the food is great and consistent through it's locations. This location, however, is the exception.First time I've ever had my order wrong - toppings on receipt different from sandwich on 2 items. Cajun fries were so over-seasoned that they were inedible, and neither of the two soda machines had any ice.
Atmosphere: 3
Food: 1
Service: 1
Burgers are fine. Fries are fine. Nothing exciting. If you want burgers and fries, this is the place to go.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Burgers, French Fries
Food was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Five Guys burgers and french fries are the best. This particular franchise locations no exception. Staff here doing a very good job keeping all the tables clean busting the tables as soon as patrons left. A really good shape staff was friendly. I had a fantastic dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Cheeseburger
Food is good, but the service is awful, I ordered 2 large fries, they gave very little bit, I asked if they can fill up the cup, the lady with wears heavy makeup literally lied to me that they don’t have extra fries but I saw there are plenty of fries right there, ridiculous!
Atmosphere: 1
Food: 1
Service: 1
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