Tropical Smoothie Cafe
428 Wheeler Rd, Hauppauge
(631) 761-6744
Recent Reviews
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Employees suck, food is great, service terrible, atmosphere horrible, if I had a choice, the rest expect food would be -1,000,000
Lots of park spots. Ordered on the counter scan the coupon and wait for the smoothie.
Ordered a smoothie and a cookie, took over 20 minutes. Not the first time this has happened here either. It's a crapshoot with Tropical Smoothie Café, this is one of the bad ones.
Stood in line for over 10 minutes and noone had their order taken. 5 people ahead of me in line. Totally understaffed. I left to eat somewhere else.
Staff is patient and understanding. They are willing to go above and beyond to ensure customers are satisfied with their experience.
Worst tropical smoothie there never a manager and customer service is awful waited over 20 min to get an order they’re system always down and always short staffed
I order way ahead of time, just a smoothie. When I arrive to the store I proceed to the counter for the man to tell me it’s being made next. I watch 4 customers walk in and order and pick up before receiving my order. Highly up set at that. The man who took my order went straight to lunch after telling me it’s next. Overall a highly disappointing customer experience for me. No way am online order should take 30 mins in total. I had to sit and wait super long while others receivers their orders. I had to walk up to the counter and ask 3 times for my order that’s been paid for. PLEASE DO BETTTER!!!
Very rude and acted like it was my fault that are working there
great new management! store definitely has improved
We ordered 2 three cheese chicken quesadillas with chips as a side they failed to give us the sauce and chips with the quesadillas and other that that they didn’t even give us the right food we ordered just a cheese quesadillas no chicken,awful service.
Restaurantji Recommends
This was my first time at tropical smoothie thanks to T-Mobile
I ordered a Bahama mama and it was delicious . Looking forward to getting back there.
Atmosphere: 5
Food: 5
Service: 5
I just tired the Happy hour from 7am-10am which is always a great way to start the day.
Atmosphere: 5
Food: 5
Service: 5
Quick service and room to sit if you're popping in on a work break.
Atmosphere: 5
Food: 5
Service: 5
Bathroom are dirty, so disgusting 🫣.
Atmosphere: 2
Food: 4
Service: 5
Food at tropical smoothie is excellent. However, this location seems understaffed and very slow. Also, the outside of the building is rundown, and the parking lot smells!
Atmosphere: 1
Food: 5
Service: 1
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