Dunkin'

98 Main St, Hempstead
(516) 292-7612

Recent Reviews

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Savi Flo

Terrible customer service who ever is the owner making more money then the business. Only two employees on a busy day every day. Can’t hire more employees to give us great service. Can’t wait till there’s another Dunkin to compete with them on the same block cus this Dunkin ppl sucks new Owner should be replaced for sure or another Dunkin also the cooker on his phone and don’t pay no attention to what his doing

Service: 1

NT

Terrible service!!! Takes about 20 mins to get service, and on top of that... after waiting, the little lady was rude when I gave a preference to how I wanted my food!!! She yelled and said I'm here by myself as though it was my fault!!! Having waited so long, I was extremely patient as well as understanding, so for that to happen was unacceptable, so I gave her an attitude right back!!! New staff is needed based on customers constantly walking out of that place with no order in hand!!!

Atmosphere: 1

Food: 1

Service: 1

Jonas Kerner

Slowest service ever

veredwolfstein

Terrible service!! Waited over 20 min to be served. Food was rushed and came out half cooked. No sweetners, ketchup or anything offered.
Not recommended!!!

Atmosphere: 1

Food: 1

Service: 1

monique johnson

This is my spot

Atmosphere: 5

Food: 5

Service: 5

BigMike

Very nasty flys every where

Atmosphere: 1

Food: 1

Service: 1

Tom Wu

No good

Atmosphere: 1

Food: 1

Service: 1

Jorge Erazo

Excellent attention

Atmosphere: 5

Food: 5

Service: 5

Christopher Murphy

I asked for milk and sugar but my drink is as dark as night and bitter as if sugar never existed. Idk if I’ll come back.

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Bacon Egg and Cheese

sandra weaver

I ordered half a dozen donuts and received nothing in my delivery. That us unacceptable.

Atmosphere: 1

Food: 3

Service: 2

Simon 1000

Patient and helpful staff. Delicious donuts!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Munchkins Donut Hole Treats

RODRIGO MONTOYA

Worst service ever , staff was very rude, they have no clue about customer service.

No restrooms whatsoever like every other DD in the Area
Coffee sucks even the tables suck and dirty

Atmosphere: 1

Food: 1

Service: 1

Awilda Martinez

The old lady is real nasty ? doing the food without not gloves on and nasty actitud with the customer and forgot about the wait line when they are in back on the office they don’t care

Atmosphere: 1

Food: 1

Service: 1

uncommon He is!

The little woman behind the counter no accountability none! Told me to wait for a second because she had to give me a dollar, she didn't looked at me and kept asking me wait what what did you say? Kept explain to me how she was by herself and she's been working several hours when I never asked that question, chiku's me of saying that it was bad service or that I was upset about the service when all I said was okay and that was it. Never say anything's wrong about the service good or bad all I said was okay man I'll wait right here. You would think she would correct yourself and apologize and say sorry for her mistake right!? Of course not she's a woman and we live in the western American country with women don't have to be accountable for nothing that they say or do.

Kid-friendliness: The place in the woman is not kid-friendly at least not towards youngboy's middle-aged boys or men in general

Atmosphere: 2

Food: 1

Service: 1

Moises RS

Just stopped by here 3 days in a row for breakfast. They make good wake-up wraps, and they even include ketchup in the bag. I always ordered ahead on the app, and the orders were always on time. I only ever saw one employee making everything and helping pick up customers like me, and she was nice and attentive. The napkins/straws are always well stocked, and they put the morning news on the TV which is a nice touch.But I did also order iced coffee all 3 days and it always tasted bitter and sour. It was giving river water. I tried different flavors and less ice, but it never got better. Defeats the purpose of the $2 deal in the app, and the coffee in the morning is the most important part! I don’t feel good about going back if I can’t expect worthwhile drinks. I also agree with another commenter who said the jelly donuts are barely filled with any.

Atmosphere: 4

Food: 4

Service: 4

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