This place in the last few years has been like zero and if you speak to a supervisor no patient whatsoever, haven’t went there in a long time and tonight was so terrible, even down to a simple receipt they make it a problem.Its a devil 😈 house , if they don’t have patience with customers just get new workers, this is food , these ppl don’t care .My spirit felt so horrible coming to this location, will never go back there maybe in 5 years let’s see .So disgusting, the pictures they showing, it’s not what they are giving it’s poor quality fast food for yuh hard working money big disappointment.
Atmosphere: 2
Food: 1
Service: 1
Trashawn Kirby
I have been coming to this McDonald’s location since I was a teenager, but over the years, the quality and service have declined significantly. Lately, every time I order, something is either missing, incorrect, or my mobile order doesn’t even exist in their system.
This last experience was the final straw. I placed an order for myself and my family as a treat, spending a decent amount of money, only to receive an incorrect order with nothing but fries. To make matters worse, it was raining, and I had to get out of my car just to fix their mistake, getting completely soaked in the process. When I requested a new order, they remade it, but it was still wrong. The fries tasted rushed, and some sandwiches were missing. At that point, I just gave up.
Since I ordered online, getting a refund would have been another hassle, as I’ve dealt with that frustrating process before. I rarely leave reviews, but when I do, it’s because I’ve either had an outstanding experience or a truly disappointing one. Unfortunately, this was the latter. I will not be returning to this location, and I hope this review helps others manage their expectations.
Atmosphere: 3
Food: 2
Service: 1
ROWENA FIGUEROA
Everything was great, except they forgot 2 items. They provided both items after we went to the counter.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sausage Mcmuffin, Big Breakfast
Max Makho
To be allowed into the toilet, they "forced" me to buy coffee, the toilet was locked, I bought coffee, they gave me the key to the toilet. I threw the coffee into the trash can.
Isaiah Robertson
Not recommended
Vladimir Hercules
Wasted over 60$ on pure food and I couldn’t get more than 3 sauces,m. HORRIBLE customer service. Worst McDonald’s on Long
Atmosphere: 1
Food: 1
Service: 1
Harji Singh
No one come for help for driver
samantha puelles
I ordered a sprite, and they gave me it half full. I asked to fill it up to the top and they proceeded to just add more ice. I then asked them to get me another one with less ice, and they just told me that that’s all the sprite the machine gave. Like man, I just wanted my sprite
Atmosphere: 1
Food: 1
Service: 1
Zaki Sadiqi
I will never pick up uber eats from you again. You make us delivery drivers wait in the cold for 1 hour. And forget items for customer order and they call me and I have to deal with your incompetence.
This has been my most reliable McDonald's in the area of Hempstead. They always seem to be on point I have never had a problem with them so far and I'm not looking for them to give me any problems only thing I can say is keep up the good work.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Fries, Chicken Mcnuggets, Double Cheeseburger
Abdul Mateen Rajput
All staff member very slow no rush hours no busy store but i dont know every time almost 20 mints late food
Atmosphere: 5
Food: 5
Service: 1
clifford damas
Worst place ever they make so hard to order, since they don’t have no cashier it’s best to do the drive thru really 🙄
Adrien
Placed an order through the McDonald’s app for pick up via drive through. The order was placed at 10:45 before the cutoff time for breakfast. Went to pick up the order and dumbasses said they can’t make the order since it is past 11. Like it’s a pickup the order should be made when placed not when the customer gets there. Staff did not help at all. Just kept telling me to cancel my order and that they can’t do anything. I guess pickup orders are made when you get there so I might as well not order ahead of time. Stupid management.
Atmosphere: 1
Food: 1
Service: 1
Emna La
Honestly the worst mcdonald’s i’ve ever been too. Service is terrible, they don’t get the orders right, just awful every time
This place in the last few years has been like zero and if you speak to a supervisor no patient whatsoever, haven’t went there in a long time and tonight was so terrible, even down to a simple receipt they make it a problem.Its a devil 😈 house , if they don’t have patience with customers just get new workers, this is food , these ppl don’t care .My spirit felt so horrible coming to this location, will never go back there maybe in 5 years let’s see .So disgusting, the pictures they showing, it’s not what they are giving it’s poor quality fast food for yuh hard working money big disappointment.
Atmosphere: 2
Food: 1
Service: 1
I have been coming to this McDonald’s location since I was a teenager, but over the years, the quality and service have declined significantly. Lately, every time I order, something is either missing, incorrect, or my mobile order doesn’t even exist in their system.
This last experience was the final straw. I placed an order for myself and my family as a treat, spending a decent amount of money, only to receive an incorrect order with nothing but fries. To make matters worse, it was raining, and I had to get out of my car just to fix their mistake, getting completely soaked in the process. When I requested a new order, they remade it, but it was still wrong. The fries tasted rushed, and some sandwiches were missing. At that point, I just gave up.
Since I ordered online, getting a refund would have been another hassle, as I’ve dealt with that frustrating process before. I rarely leave reviews, but when I do, it’s because I’ve either had an outstanding experience or a truly disappointing one. Unfortunately, this was the latter. I will not be returning to this location, and I hope this review helps others manage their expectations.
Atmosphere: 3
Food: 2
Service: 1
Everything was great, except they forgot 2 items. They provided both items after we went to the counter.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sausage Mcmuffin, Big Breakfast
To be allowed into the toilet, they "forced" me to buy coffee, the toilet was locked, I bought coffee, they gave me the key to the toilet. I threw the coffee into the trash can.
Not recommended
Wasted over 60$ on pure food and I couldn’t get more than 3 sauces,m. HORRIBLE customer service. Worst McDonald’s on Long
Atmosphere: 1
Food: 1
Service: 1
No one come for help for driver
I ordered a sprite, and they gave me it half full. I asked to fill it up to the top and they proceeded to just add more ice. I then asked them to get me another one with less ice, and they just told me that that’s all the sprite the machine gave. Like man, I just wanted my sprite
Atmosphere: 1
Food: 1
Service: 1
I will never pick up uber eats from you again. You make us delivery drivers wait in the cold for 1 hour. And forget items for customer order and they call me and I have to deal with your incompetence.
Atmosphere: 1
Food: 1
Service: 1
Looking for halal food Not available
Food: 3
Service: 3
Restaurantji Recommends
This has been my most reliable McDonald's in the area of Hempstead. They always seem to be on point I have never had a problem with them so far and I'm not looking for them to give me any problems only thing I can say is keep up the good work.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Fries, Chicken Mcnuggets, Double Cheeseburger
All staff member very slow no rush hours no busy store but i dont know every time almost 20 mints late food
Atmosphere: 5
Food: 5
Service: 1
Worst place ever they make so hard to order, since they don’t have no cashier it’s best to do the drive thru really 🙄
Placed an order through the McDonald’s app for pick up via drive through. The order was placed at 10:45 before the cutoff time for breakfast. Went to pick up the order and dumbasses said they can’t make the order since it is past 11. Like it’s a pickup the order should be made when placed not when the customer gets there. Staff did not help at all. Just kept telling me to cancel my order and that they can’t do anything. I guess pickup orders are made when you get there so I might as well not order ahead of time. Stupid management.
Atmosphere: 1
Food: 1
Service: 1
Honestly the worst mcdonald’s i’ve ever been too. Service is terrible, they don’t get the orders right, just awful every time
Atmosphere: 1
Food: 1
Service: 1
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