Asked for them add cheese to the hamburger happy meal and just gave us cheese on a bun LOL it wasn't a difficult request, but I guess we're going meatless tonight. No ketchup or onions, literally just cheese on a dry bun. I even repeated it back when asked if I wanted anything else, nope, just the cheeseBURGER happy meal.
cKBz585 B
Check your food before you leave they ALWAYS forget at least one thing. Sink not working and never have hand sanitizer available
Food: 2
Aaliyah Sims
There is a young man that tends to work mornings I believe and is usually in the window. He is always such a joy. He’s so friendly so positive and always make sure to have a smile on his face. It’s so refreshing. just wanted to make sure his kindness was recognized and appreciated!!
Atmosphere: 5
Food: 5
Service: 5
Frank Giancursio
Can you please police people who play their phones at 400 decibels? It's extremely annoying, and often times not appropriate for families. Happens here often. Thank you.
Atmosphere: 1
Food: 4
Service: 4
Grace Harris
I ordered a double quarter pounder with cheese, lettuce, tomato and mayonnaise. The bun was totally squeezable with either grease or way too much mayo. The hamburger patty was falling apart - a total disaster!!
Food: 1
Anselmo Rodriguez
Service is so slow... For some reason the burger was not good last time.. under cooked and salty..
Atmosphere: 2
Food: 1
Service: 2
bardia mohebbi far
The only reason I rated the atmosphere so high was because the place was pretty empty.
Atmosphere: 3
Food: 2
Service: 1
Brandon Rizzo
Stopped here with my husband and niece the staff is really polite and the food was fresh and good
Atmosphere: 5
Food: 5
Service: 5
Rob Johnson
40 min wait for a big Mac meal....2 employees with manager badges, yet neither one could manage the most basic things.... Pretty embarrassing
Slow slow slow and food is bad. Can tell it’s dirty.
William Hall
It is the slowest most disorganized mcdonalds in history
Atmosphere: 1
Food: 3
Service: 1
Peter
The worst mcdonalds ive ever had. Food tasted days hold.
Atmosphere: 3
Food: 1
Service: 3
Jonny Pahuta
Waiting over 20 mins for a 5dollar meal deal and a snack wrap meal is crazy
Atmosphere: 1
Food: 3
Service: 1
T
I have to give a big shoutout to Ken at the McDonald's West Henrietta Road drive-thru—he is absolutely amazing! His bubbly, charming personality made the whole experience of waiting for your meal FUN. He has this joyful energy that makes you smile, laugh, and he looks like he enjoys his job. He even mentioned that he loves to be happy and make others happy, and you can truly feel it. People like Ken make a huge difference, and we are so grateful for him. Customer service is very important and Ken is a perfect example of outstanding customer service. I also want to thank the other staff who’ve shown great customer service at this location, even though I didn’t catch their names. You all make this McDonald’s a great place to visit! Unfortunately, we always go to the drive-thru so I can't do any reviews on the inside atmosphere. T :)
Asked for them add cheese to the hamburger happy meal and just gave us cheese on a bun LOL it wasn't a difficult request, but I guess we're going meatless tonight. No ketchup or onions, literally just cheese on a dry bun. I even repeated it back when asked if I wanted anything else, nope, just the cheeseBURGER happy meal.
Check your food before you leave they ALWAYS forget at least one thing. Sink not working and never have hand sanitizer available
Food: 2
There is a young man that tends to work mornings I believe and is usually in the window. He is always such a joy. He’s so friendly so positive and always make sure to have a smile on his face. It’s so refreshing. just wanted to make sure his kindness was recognized and appreciated!!
Atmosphere: 5
Food: 5
Service: 5
Can you please police people who play their phones at 400 decibels? It's extremely annoying, and often times not appropriate for families. Happens here often. Thank you.
Atmosphere: 1
Food: 4
Service: 4
I ordered a double quarter pounder with cheese, lettuce, tomato and mayonnaise. The bun was totally squeezable with either grease or way too much mayo. The hamburger patty was falling apart - a total disaster!!
Food: 1
Service is so slow... For some reason the burger was not good last time.. under cooked and salty..
Atmosphere: 2
Food: 1
Service: 2
The only reason I rated the atmosphere so high was because the place was pretty empty.
Atmosphere: 3
Food: 2
Service: 1
Stopped here with my husband and niece the staff is really polite and the food was fresh and good
Atmosphere: 5
Food: 5
Service: 5
40 min wait for a big Mac meal....2 employees with manager badges, yet neither one could manage the most basic things.... Pretty embarrassing
Atmosphere: 1
Food: 1
Service: 1
Drive through is super slow on Sunday mornings.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Slow slow slow and food is bad. Can tell it’s dirty.
It is the slowest most disorganized mcdonalds in history
Atmosphere: 1
Food: 3
Service: 1
The worst mcdonalds ive ever had. Food tasted days hold.
Atmosphere: 3
Food: 1
Service: 3
Waiting over 20 mins for a 5dollar meal deal and a snack wrap meal is crazy
Atmosphere: 1
Food: 3
Service: 1
I have to give a big shoutout to Ken at the McDonald's West Henrietta Road drive-thru—he is absolutely amazing! His bubbly, charming personality made the whole experience of waiting for your meal FUN. He has this joyful energy that makes you smile, laugh, and he looks like he enjoys his job. He even mentioned that he loves to be happy and make others happy, and you can truly feel it. People like Ken make a huge difference, and we are so grateful for him. Customer service is very important and Ken is a perfect example of outstanding customer service. I also want to thank the other staff who’ve shown great customer service at this location, even though I didn’t catch their names. You all make this McDonald’s a great place to visit! Unfortunately, we always go to the drive-thru so I can't do any reviews on the inside atmosphere. T :)
Food: 5
Service: 5
Loading...