McDonald's
4840 W Henrietta Rd, Henrietta
(585) 334-0178
Recent Reviews
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Terrible, terrible, terrible training! I implicitly ordered fish filet, dropped fresh or cooked to order, along with the fries. Only fries came out fresh, even though the lady confirmed that everything was fresh. Had to drive all the way back only to have the manager say that only the fries were fresh. No duh, waited until they were cooked again only to get back to my office to find that there was a dime-sized dab of tarter sauce. GRRRRRRRRRRRRRR! Madening especially since I drove twice to get one meal only to get back and discover that haste made waste. I will NEVER GO BACK TO THIS MCDONALDS until there rating is up above 4 stars.
Staff is terrible. I've literally never left here without having issues with food or the service. EVERY SINGLE TIME.
Atmosphere: 1
Food: 3
Service: 1
This is one location that is all about customer service and making your order just the way you ordered ot hot ,fresh, and fast GOOD JOB
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries
Went in with sister both went and placed orders. She got hers I was told mine was after 7 and they couldn't serve me since they were closing. No signs or anyone saying they were closing. I had already paid even. Manager was not helpful at all
Service: 1
Horrible experience. Closing staff were very horrible and unprofessional. Came to pick up delivery via door dash and asked this two females staffs ( one very young and white and the other black), they ignored me, refused to sell me a drink and were very rude. She refused to give me a drink after I repeated to her that my clients other needed a drink. She ignored me and moved away to the back. If you don’t like your job don’t come to work. Have some manners and learn how to treat the dashers with some professionalism.
They never di anything right
Got food poisoning from here
Atmosphere: 1
Food: 1
Service: 1
The service was good A++.
Now the food dabble cheeseburger is so small now. Not worth the 5 bucks for the
meal. Burgers are so thin it would take 3 to make one.. same thing with there breakfast. Just not worth it anymore.. stay away find something different to eat.
Atmosphere: 5
Food: 3
Service: 5
Very friendly staff fast on the order, was in and out very quick. A bit of a pain to get back out on the road but doable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich Bundle, Sausage Burrito, Egg Mcmuffin, Bagel
It’s like you know when there’s no adult working because it’s loud and they can’t make anything correctly.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
NOT A PLAY PLACE, THIRD TIME IVE TRIED FINDING A PLAY PLACE!
Kid-friendliness: Not a play place!
Atmosphere: 1
Food: 1
Service: 1
Got treated like I was inconveniencing them when I ordered food. The girl that was bringing out my order gave me the wrong food. When I told her that it wasn't my food she just rolled her eyes at me and walked away. If you don't like your job you clearly don't have to work there. After my drive through order was done I had to go inside to get my food. On my way home I checked my order and the order was incorrect so I went back then the person at the drive through window after I said I needed food remade he said we'll that's not my fault like I was blaming him I just wanted my food remade that's it. Unfortunately people think that they can treat the public like garbage while working with the public. I've been comming here to this location for 5 years always had a good experience until now. I hope this can be corrected.
Got treated like I was inconveniencing them when I ordered food. The girl that was bringing out my order gave me the wrong food. When I told her that it wasn't my food she just rolled her eyes at me and walked away. If you don't like your job you clearly don't have to work there. After my drive through order was done I had to go inside to get my food. On my way home I checked my order and the order was incorrect so I went back then the person at the drive through window after I said I needed food remade he said we'll that's not my fault like I was blaming him I just wanted my food remade that's it. Unfortunately people think that they can treat the public like garbage while working with the public. I've been comming here to this location for 5 years always had a good experience until now. I hope this can be corrected.
For being what it is (junk food), this McDonald's location has great customer service, and they are quick with giving you your order!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage
Worst cheeseburgers I’ve ever had ,mustard all over the packaging and cold meat.
Atmosphere: 3
Food: 1
Service: 3
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