Subway
1200 Marketplace Dr, Rochester
(585) 424-6420
Recent Reviews
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As other reviews have stated, this Subway has poor customer service, poor quality food, lacks cleanliness. The two staff members that served me were very rude when asked questions and blatantly ignored them. When eating, the employee that served me could be heard talking to another employee about me.
Atmosphere: 1
Food: 1
Service: 1
The cleverly covered the meat section display from pubic view to hide how they skimp the fillings. Super smart people!
Atmosphere: 3
Food: 2
Service: 3
Subway has fallen off. Tell me why I had to pay 10$ for a shrunken footlong. Not only that, but there was also a 2$ charge for water. Not to mention that the dining room was dirty, and service was slow.
Overall awful experience. Just go to a real sub shop.
Atmosphere: 1
Food: 3
Service: 2
Your employees are too busy talking to each other then talking my order.
Sad...
Atmosphere: 1
Service: 1
Very greedy to add vegetables
And also meat stuff is not enough to bread how it supposed to be..
Not good
Atmosphere: 1
Food: 1
Service: 1
My go to subway in
Atmosphere: 5
Food: 5
Service: 5
The only employee worth working here is the younger man who works most nights he does a good job is clean and friendly. however the couple who appears to run this business are awful people. If asked for some tap water they will deny you. Even though it is against Subway policy and the law in New York to deny anyone customer or not running clean water if it is available.
Atmosphere: 3
Food: 5
Service: 1
God awful service by the couple that run this place. Have eaten here before and the food is OK but they refused a cup of water to my girlfriend and the guy instead screamed at her telling her to buy water if she needs it so bad. Where's the humanity?
Atmosphere: 1
Food: 3
Service: 1
Ok first off a lot of the pictures representing this Subway show it is next to a "Dollar Tree"... its inside a Walmart Super Center!Second, they just passed that Subway is supposed to be slicing the meats as ordered, this Subway's owners/employees have been seen by myself and others bringing into the restaurant presliced meats from the local BJ's store! So much for slicing the meats AS ORDERED! Have they not learned to stop using presliced meat and having it go bad on them.Someone needs to have them reported to their corporation!
Atmosphere: 2
Food: 2
Service: 1
Prices charged at the register are higher than prices listed on the menu.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Says open at 8 but it’s 8:49 and the barrier is still down…
Woman worker and guy worker were having a conversation when me and my partner approached. We weren't greeted just nonchalantly asked what type of bread to start. The 2 employees continued their conversation while preparing the bread. The woman then began to put a protein on the bread that wasn't asked for. As she was still distracted and possibly heard us discussing which meat was which, possibly prompting her to just throw what ever on there. She was a bit crass and unprofessional. She glared at us because we politely and playfully identified the facts in a quick effort to get the order right. Definitely not meeting the standard for professionalism nor hospitality. Also speaking directly over people's order probably should be a big no no. Terrible experience.
Delicious veggie subs added to the menu. A must try.
This is easily the best subway in the area! It is the cleanest and most efficient! All of the staff are wonderful people and I tend to choose this location over several of the other nearby locations!
Rude service
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