Wendy's
4747 W Henrietta Rd, Henrietta
(585) 286-8558
Recent Reviews
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The people at this Wendy's are absolute professionals. They're insanely fast without sacrificing quality or order accuracy. These people are underpaid and it's a crime, best Wendy's ever.
Atmosphere: 5
Food: 5
Service: 5
only 3 employees on duty , all clueless. fry guy eating fries with gloves on at fry station. fries cold, bacon ater dry.
Atmosphere: 2
Food: 2
Service: 2
Not very busy. Quick bite when bringing my son back to college.
Atmosphere: 4
Food: 5
Service: 5
Don't bother with this place. I went through the drive-thru and ordered a Dave's Double with a medium fries (should've been $12.40).
At first, they charged me for someone else's order. Never said the price (which was $19.09). They never offered the recipt, I had to deliberately ask for it. I handed back the bag, and said it was the wrong order. They asked what my order was, and I told them.
After that, they gave me what *looked* like my order, but must've been a THIRD person's order, because it ended up being a Baconator and medium fries when I got home and finally checked the thing.
But back at the drive-thru, I checked my bank app and saw that I'd been charged for BOTH orders (total of $31.49). They tried to offer me $7 in cash to make up the difference, but I pointed out the charges on my phone. I had to wait what felt like an eternity before someone said I'd be refunded for the $19.09, after which I finally drove off. If I don't see that refund soon, I'm going to be more pissed than I already am.
TL;DR: The staff here are about as competent at serving food, as a bag of bananas would be at accounting. If you value your money, you're better off going to the other location down the street.
Atmosphere: 1
Food: 1
Service: 1
rude manager very sassy , all i wanted was my sandwiches fixed couldn't even explain without rude comments being made, staff is touching other surfaces and making peoples food with contaminated gloves & making nasty comments under their breathe . if you guys don't like your jobs quit but don't be nasty towards ppl . Smh . floor so slippery wet no wet floor signs in sight !
Atmosphere: 1
Food: 1
Service: 1
Good parking quick service.
Atmosphere: 5
Food: 5
Service: 5
The speaker was INSANELY LOUD. Gave me a headache to deal with on my drive home. My fries and food were also cold so I'm not sure what the wait was about.
Main thing was the insanely LOUD speaker that was LOUD. Please for the love of god turn it down it's insane to be at the level it is.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Recieved the wrong order but when I went in to tell him he was very accommodating.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Geart food good area clean
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hamburger, Wendy’S Baked Potatoes
Dining room was close 10 min after seven with employees smoking weed at the front door telling you dining room is closed, we proceeded to wait 30 min in drive through line for an online pickup because they refused to go back in and help whomever was working. Food wasn't right and no manager to speak to according to them
Two employees outside were a bigger girl wearing a blue jacket and a skinny dude with dreads in a black jacket. Drive thru girl was sweet though
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My husband ordered food for me tonight, being the driver. There must have been some miscommunication because 3 small items came to $19. In the attempt to correct, there was further miscommunication, and the servers were unkind. In the end, I did not get the frosty I ordered.
Atmosphere: 3
Food: 4
Service: 3
Overall, i have had few issues with this location. My mobile orders have been made very fast. The only issues I see are the floors always being sticky.
Atmosphere: 4
Food: 5
Service: 4
This is the Wendy's to go to. Significantly better than the ome by the mall. The food was good, staff was friendly and service was quick. It took 45 seconds for them to get me my food after order completion. GOATed Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I Unfortunately have been staying across the street with no vehicle and went to the restaurant and they are not suppose to close the dining room until 10 pm and the doors were locked at 915 and when I asked if they are closed in the dining room at the drive through window since the line of 6 people got ignored ,I received a nasty reply . Unprofessional , lack of work ethic , causing owner too loose money !
Atmosphere: 1
Service: 1
Seriously one of the best Wendy's I've been to. The manager was so kind and the food was really good!
Food: 5
Service: 5
Recommended dishes: French Fries
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