For me, a fast food place isnt a restaurant. Esp when you're going thru drive thru. However, that being said, while I can't comment on atmosphere, the drive up is usually pretty quick even when busy. I love their sliders and the fish sandwiches are pretty good. At least the fish covers the bun and then some. Their specialty sandwiches are fresh made and haven't had a bad one yet. Did I mention, love their sliders! One of these days, maybe I'll have the time to actually go inside. Then I can write up the rest of the amenities. French fries are good and roast beef sandwiches are good as well. There's actual meat inside!
Food: 4
Service: 5
Lori Johannssen
I never get sauces for the 4 for $10 roast beef in the drive thru! I specifically say extra sauce so they would remember and I STILL don’t get sauces. Just got home from being out in below 0 temp only to open the bag and AGAIN no sauces!
Atmosphere: 5
Food: 5
Service: 1
guo jiang
I there many time never get me down. Today feels bad. Because they severed burning burgers. One of lady who took my order.didn’t gave me the receipt. When I there she was recolonized me and management said got the sandwich it receipt either or. When I got home my child almost eaten then all. Feel bad. Hopefully don’t severe the burning burgers to the customer.
Rocco Conte
I like Arby's and this one seems to pretty good. When I come to Herkimer, I come here for a quick bite. People have always been nice and the place is pretty clean!
Atmosphere: 4
Food: 4
Service: 4
Stephanie Brownell
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Vicki Fassett
Every table was dirty and all the help were worried about putting up Halloween decorations!
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: French Dip, Curly Fries, Horsey Sauce Packet, Classic Beef 'N Cheddar
K. Celi
Expensive but food is always good.
Atmosphere: 5
Food: 5
Service: 5
Dale Binggeli
I asked for a bunch of Arby's Sauce and Horsey Sauce and got a huge handful of sauces! Loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro, Curly Fries
Hybrid Kid
This store has gone through a few manager changes the past several years, but whoever they got now has gotten the store back to good. Kailee is awesome. She remembers the regulars and got me my side buffalo sauce I always get, even when I forgot to ask for it. Foods always on point too, so shoutout to my backline peeps.
Atmosphere: 5
Food: 5
Service: 5
Emily Taft
Usually they’re pretty good. Went tonight and the chicken sandwich was gross and fatty. They forgot 2 orders of fries and our mozzarella sticks were disgusting and cold with white grease coming out of it.
Terrible! Decided to treat myself to Arby’s for my birthday and I ordered the “New” Bourbon BBQ meal. They were out of the Onion Rings, the Sandwich is Cold the Curly Fries are Cold. So disappointed that this cost $14.28!
Barry Smith
Typical fast food, expensive without coupons on the app.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Curly Fries
desk
I ordered my meal at 9:43PM, and this place closes at 12AM. After nearly 2 hours of waiting they cancelled my order and “closed” at 11:25PM. This service is abysmal and I would not and will not recommend.
Atmosphere: 1
Food: 1
Service: 1
Jason Dempsey
It's Arby's. Seen one? Seen them all.
Atmosphere: 2
Food: 4
Service: 3
Suzette Remonda
Everything was great except no horseradish sauce was added to the order as requested
For me, a fast food place isnt a restaurant. Esp when you're going thru drive thru. However, that being said, while I can't comment on atmosphere, the drive up is usually pretty quick even when busy. I love their sliders and the fish sandwiches are pretty good. At least the fish covers the bun and then some. Their specialty sandwiches are fresh made and haven't had a bad one yet. Did I mention, love their sliders! One of these days, maybe I'll have the time to actually go inside. Then I can write up the rest of the amenities. French fries are good and roast beef sandwiches are good as well. There's actual meat inside!
Food: 4
Service: 5
I never get sauces for the 4 for $10 roast beef in the drive thru! I specifically say extra sauce so they would remember and I STILL don’t get sauces. Just got home from being out in below 0 temp only to open the bag and AGAIN no sauces!
Atmosphere: 5
Food: 5
Service: 1
I there many time never get me down. Today feels bad. Because they severed burning burgers. One of lady who took my order.didn’t gave me the receipt. When I there she was recolonized me and management said got the sandwich it receipt either or. When I got home my child almost eaten then all. Feel bad. Hopefully don’t severe the burning burgers to the customer.
I like Arby's and this one seems to pretty good. When I come to Herkimer, I come here for a quick bite. People have always been nice and the place is pretty clean!
Atmosphere: 4
Food: 4
Service: 4
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Every table was dirty and all the help were worried about putting up Halloween decorations!
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: French Dip, Curly Fries, Horsey Sauce Packet, Classic Beef 'N Cheddar
Expensive but food is always good.
Atmosphere: 5
Food: 5
Service: 5
I asked for a bunch of Arby's Sauce and Horsey Sauce and got a huge handful of sauces! Loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro, Curly Fries
This store has gone through a few manager changes the past several years, but whoever they got now has gotten the store back to good. Kailee is awesome. She remembers the regulars and got me my side buffalo sauce I always get, even when I forgot to ask for it. Foods always on point too, so shoutout to my backline peeps.
Atmosphere: 5
Food: 5
Service: 5
Usually they’re pretty good. Went tonight and the chicken sandwich was gross and fatty. They forgot 2 orders of fries and our mozzarella sticks were disgusting and cold with white grease coming out of it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible! Decided to treat myself to Arby’s for my birthday and I ordered the “New” Bourbon BBQ meal. They were out of the Onion Rings, the Sandwich is Cold the Curly Fries are Cold. So disappointed that this cost $14.28!
Typical fast food, expensive without coupons on the app.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Curly Fries
I ordered my meal at 9:43PM, and this place closes at 12AM. After nearly 2 hours of waiting they cancelled my order and “closed” at 11:25PM. This service is abysmal and I would not and will not recommend.
Atmosphere: 1
Food: 1
Service: 1
It's Arby's. Seen one? Seen them all.
Atmosphere: 2
Food: 4
Service: 3
Everything was great except no horseradish sauce was added to the order as requested
Food: 5
Service: 4
Recommended dishes: Roast Beef
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