This guy I read his badge his name says ant he is very rude and very disrespectful he made my food very sloppy and he slammed the window in my face
Atmosphere: 1
Food: 1
Service: 1
Emily Taft
Everyone seemed so slow. It’s suppose to be fast food I waited 40 minutes to get my food tonight and I was still missing an item. There were 7 people working tonight and there were multiple people leaving the line because it took so long. This is ridiculous.I only really went there for nacho fires and they were forgotten. I understand it was busy but when someone is stuffing their face while putting together orders that’s very disgusting.
Atmosphere: 1
Food: 2
Service: 1
Bobby
I hate how slow this restaurant is I hate how slow the employees are to help customers and the manager says he's hiring but I've had family members tell me they've had interviews with the manager and wasn't hired either this store needs new management or needs to be shut down
Atmosphere: 1
Food: 1
Service: 1
Jennifer Ray-Beckett
I ordered on the drive through about 11:30. The guy didn’t take my order right I ordered my taco no lettuce and my chicken sandwich no mayonnaise. Well it was all wrong. I didn’t know this till I got home. I had to ask twice for mild sauce. Then I waited for 20 min for my food and then had to go in for mild sauce. I had to throw my food away. Can’t have mayonnaise. I ordered it without it for a reason. The kid was not friendly at all.
Atmosphere: 1
Food: 1
Service: 1
Landoneil Gooden
The food was just bad . Like it was in a warmer all day. dry!
Atmosphere: 4
Food: 1
Service: 4
Satily
Almost broke my toothy on a nacho fry … highly suggest don’t come after 9:30 unless you want a rock in your mouth…
Atmosphere: 1
Food: 1
Service: 2
Jesse
Love the food but staff leave something to behold. Drink machine always disgusting
Atmosphere: 2
Food: 5
Service: 2
Dayna Campbell
I’ve ordered from KFC quite bit, maybe 1-2 a month for the past nearly 18 months. Each and every time I order there is an issue.
Typically I order through the KFC app. 99% of the time, the chicken type distribution is wrong (e.g. I order “dark meat” but I get white meat) and I typically call to receive some correction. This time I’m appalled because the one time they got the chicken right, it comes soggy (skin separated in chunks in the wet bucket, lots of moisture trapped in the bag ) and without the four sauces I ordered that are listed on the digital receipt AND the one taped on the bag. KFC is the only place that I haven’t seen really optimize and update their to-go packaging. The plastic traps the heat and encourages everything to sweat. They could take a note from places like Rick’s Famous Burgers in Utica.
Additionally, as someone who was a Door Dasher and is a consistent customer, it’s disappointing that they don’t check the food when packaging and giving to customers. I NEVER see the list checked off or the name of the team member who reviewed the food while packaging.
My delivery driver wouldn’t have been able to check for the sauces anyway because of the safety packaging (which I do appreciate as someone who gets delivery).
KFC in general has gone down in quality in general over the years and it’s things like this that are particularly disappointing. Spending $90 only to be disappointed because the condiments weren’t there is irritating. This could have been easily avoided with a simple check of the bag. Maybe if they did that, I would have gotten my full order without the random drink I DIDN’T order.
On a positive note, I truly feel like the attitude and demeanor of the employees has improved over the last few months. I don’t go inside often but the newer people I wasn’t familiar with before have been very polite upon entry into the store.
Atmosphere: 3
Food: 3
Service: 1
o Maine
My son got the chicken sandwich with nuggets The nuggets were hard as a rock. My husband got a 3 piece meal, one of his chicken pieces we're tiny.
Orders are frequently wrong, but as of my most recent visit being today, I ordered 2 meals in the drive-through. The employee only prepared one of the meals I requested and didn't include the drink, napkins, or a spoon for my Mac and cheese. Still got charged the full price of the meal though.
This guy I read his badge his name says ant he is very rude and very disrespectful he made my food very sloppy and he slammed the window in my face
Atmosphere: 1
Food: 1
Service: 1
Everyone seemed so slow. It’s suppose to be fast food I waited 40 minutes to get my food tonight and I was still missing an item. There were 7 people working tonight and there were multiple people leaving the line because it took so long. This is ridiculous.I only really went there for nacho fires and they were forgotten. I understand it was busy but when someone is stuffing their face while putting together orders that’s very disgusting.
Atmosphere: 1
Food: 2
Service: 1
I hate how slow this restaurant is I hate how slow the employees are to help customers and the manager says he's hiring but I've had family members tell me they've had interviews with the manager and wasn't hired either this store needs new management or needs to be shut down
Atmosphere: 1
Food: 1
Service: 1
I ordered on the drive through about 11:30. The guy didn’t take my order right I ordered my taco no lettuce and my chicken sandwich no mayonnaise. Well it was all wrong. I didn’t know this till I got home. I had to ask twice for mild sauce. Then I waited for 20 min for my food and then had to go in for mild sauce. I had to throw my food away. Can’t have mayonnaise. I ordered it without it for a reason. The kid was not friendly at all.
Atmosphere: 1
Food: 1
Service: 1
The food was just bad . Like it was in a warmer all day. dry!
Atmosphere: 4
Food: 1
Service: 4
Almost broke my toothy on a nacho fry … highly suggest don’t come after 9:30 unless you want a rock in your mouth…
Atmosphere: 1
Food: 1
Service: 2
Love the food but staff leave something to behold. Drink machine always disgusting
Atmosphere: 2
Food: 5
Service: 2
I’ve ordered from KFC quite bit, maybe 1-2 a month for the past nearly 18 months. Each and every time I order there is an issue.
Typically I order through the KFC app. 99% of the time, the chicken type distribution is wrong (e.g. I order “dark meat” but I get white meat) and I typically call to receive some correction. This time I’m appalled because the one time they got the chicken right, it comes soggy (skin separated in chunks in the wet bucket, lots of moisture trapped in the bag ) and without the four sauces I ordered that are listed on the digital receipt AND the one taped on the bag. KFC is the only place that I haven’t seen really optimize and update their to-go packaging. The plastic traps the heat and encourages everything to sweat. They could take a note from places like Rick’s Famous Burgers in Utica.
Additionally, as someone who was a Door Dasher and is a consistent customer, it’s disappointing that they don’t check the food when packaging and giving to customers. I NEVER see the list checked off or the name of the team member who reviewed the food while packaging.
My delivery driver wouldn’t have been able to check for the sauces anyway because of the safety packaging (which I do appreciate as someone who gets delivery).
KFC in general has gone down in quality in general over the years and it’s things like this that are particularly disappointing. Spending $90 only to be disappointed because the condiments weren’t there is irritating. This could have been easily avoided with a simple check of the bag. Maybe if they did that, I would have gotten my full order without the random drink I DIDN’T order.
On a positive note, I truly feel like the attitude and demeanor of the employees has improved over the last few months. I don’t go inside often but the newer people I wasn’t familiar with before have been very polite upon entry into the store.
Atmosphere: 3
Food: 3
Service: 1
My son got the chicken sandwich with nuggets The nuggets were hard as a rock.
My husband got a 3 piece meal, one of his chicken pieces we're tiny.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fried Chicken, Chicken Sandwich, Gravy
Got a bucket of chicken, crispy and it was terrible. It was way over cooked and cold, we could not eat it, terrible waste of money.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Worst app ever
Orders are frequently wrong, but as of my most recent visit being today, I ordered 2 meals in the drive-through. The employee only prepared one of the meals I requested and didn't include the drink, napkins, or a spoon for my Mac and cheese. Still got charged the full price of the meal though.
Atmosphere: 2
Food: 1
Service: 1
Awesome food great price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Family Fill Up
Food was delicious and service was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders Combo, Nashville Chicken Bowl, Crispy Colonel Box
Quick and easy for when u are needing something quick and easy. Also has the best inexpensive menu over other fast food places around.
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