The wrap was frozen inside. The cappuccino was half empty. What are we paying for Starbucks???
Atmosphere: 1
Food: 1
Service: 3
Monet Butler
Very nice staff. Friendly and helpful
Atmosphere: 5
Service: 5
Karrussell T
Never disappointed
Atmosphere: 5
Food: 5
Service: 5
Sim Singh
Bathroom code 98765. Super long wait times
Ciara Barrios
there’s some new guy there some big young guy with glasses and it’s very weird. i put my drink to be made with water and no lemonade. i watch him pour lemonade (keep in mind this was a mobile order and they were very busy so i had no idea this drink was for me) and then he gave it to me and i told him super nicely that i asked for the water version and he looked at the receipt and told me oh you should’ve told me while i was making it. like what? and i told him i didn’t know it was mine and he is just staring at me and remade it while he keeps looking at me with this weird smile as if i was the problem. new hire btw
Victoria Maury
THIS LOCATION HAS THE WORST CUSTOMER SERVICE!!! I ordered online two drinks and a snack. When I arrived at the store nobody was paying attention to the customers. I had to call three time to a employee to see if my order was ready. When finally someone told me it wasn't I had to wait like 20 minutes. I employee came, and old men who looked like Hagrid from harry potter but short, with the long and messy hair and beard, the mesy clothes. His appearance was very disgusting. He asked me four more times what I ordered, and I told him how many times he will asked me the same he very disrespectful began to imitate me. In the end he threw me the order in a bad way. This is no the way you treat a customer, never go to buy anything in this store. Customer service. 0
Atmosphere: 1
Food: 1
Service: 1
Leo Laud
They do not tell you good morning, More than one occasion my name was turn the opposite direction. I I touch and turn around all the cops to see if my order was ready. I asked one time if they could announce the order and a young lady turn and say that she’s too busy to call names, l spoke with the manager he said that it was wrong of her to say that, but it seems like he’s OK with it because she was not discipline. I went by more than one occasion and the same thing happened, no greetings no thank you. I will not return to that Location There is no appreciation and I felt so disrespected.
Steven Wise
Very fast and friendly service period and a great place to hang out and enjoy your coffee and snack .
Atmosphere: 5
Food: 5
Service: 5
vanessa cruz
Extremely Disappointed The service at this Starbucks is consistently terrible. The wait times are ridiculously long, and the staff moves at a painfully slow pace with no sense of urgency. On top of that, the drinks are often made incorrectly or sloppily. It feels like no one is paying attention to quality or customer experience. Definitely not what you’d expect from a brand like Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Alex Rocha
When I ask for extra whip, I hope for a thick layer just like this. I go out of my way to drive to this location now.
The staff here is very friendly and efficient. Bruce especially was kind and struck up a friendly conversation. He also was familiar with several people around me’s orders. Thanks all!
Atmosphere: 5
Food: 5
Service: 5
Anthony
Great location very efficient and great customer service especially with a Gentleman named BRUCE! Amazing guy! Always fast and welcoming at the same time even in a busy environment!
Atmosphere: 5
Food: 5
Service: 5
Ivan Bliminse
We didn't use to have any issues with this store. However, the past couple of times we've ordered here have had either wrong, missing, or mixed up items.
Cody Anderson
Ran out of something and didn’t cancel my order or refund me after I had already placed it before they ran out
The wrap was frozen inside. The cappuccino was half empty. What are we paying for Starbucks???
Atmosphere: 1
Food: 1
Service: 3
Very nice staff. Friendly and helpful
Atmosphere: 5
Service: 5
Never disappointed
Atmosphere: 5
Food: 5
Service: 5
Bathroom code 98765. Super long wait times
there’s some new guy there some big young guy with glasses and it’s very weird. i put my drink to be made with water and no lemonade. i watch him pour lemonade (keep in mind this was a mobile order and they were very busy so i had no idea this drink was for me) and then he gave it to me and i told him super nicely that i asked for the water version and he looked at the receipt and told me oh you should’ve told me while i was making it. like what? and i told him i didn’t know it was mine and he is just staring at me and remade it while he keeps looking at me with this weird smile as if i was the problem. new hire btw
THIS LOCATION HAS THE WORST CUSTOMER SERVICE!!!
I ordered online two drinks and a snack. When I arrived at the store nobody was paying attention to the customers. I had to call three time to a employee to see if my order was ready. When finally someone told me it wasn't I had to wait like 20 minutes. I employee came, and old men who looked like Hagrid from harry potter but short, with the long and messy hair and beard, the mesy clothes. His appearance was very disgusting. He asked me four more times what I ordered, and I told him how many times he will asked me the same he very disrespectful began to imitate me. In the end he threw me the order in a bad way.
This is no the way you treat a customer, never go to buy anything in this store. Customer service. 0
Atmosphere: 1
Food: 1
Service: 1
They do not tell you good morning, More than one occasion my name was turn the opposite direction. I I touch and turn around all the cops to see if my order was ready. I asked one time if they could announce the order and a young lady turn and say that she’s too busy to call names, l spoke with the manager he said that it was wrong of her to say that, but it seems like he’s OK with it because she was not discipline. I went by more than one occasion and the same thing happened, no greetings no thank you. I will not return to that Location There is no appreciation and I felt so disrespected.
Very fast and friendly service period and a great place to hang out and enjoy your coffee and snack .
Atmosphere: 5
Food: 5
Service: 5
Extremely Disappointed
The service at this Starbucks is consistently terrible. The wait times are ridiculously long, and the staff moves at a painfully slow pace with no sense of urgency. On top of that, the drinks are often made incorrectly or sloppily. It feels like no one is paying attention to quality or customer experience. Definitely not what you’d expect from a brand like Starbucks.
Atmosphere: 1
Food: 1
Service: 1
When I ask for extra whip, I hope for a thick layer just like this. I go out of my way to drive to this location now.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff here is very friendly and efficient. Bruce especially was kind and struck up a friendly conversation. He also was familiar with several people around me’s orders. Thanks all!
Atmosphere: 5
Food: 5
Service: 5
Great location very efficient and great customer service especially with a Gentleman named BRUCE! Amazing guy! Always fast and welcoming at the same time even in a busy environment!
Atmosphere: 5
Food: 5
Service: 5
We didn't use to have any issues with this store. However, the past couple of times we've ordered here have had either wrong, missing, or mixed up items.
Ran out of something and didn’t cancel my order or refund me after I had already placed it before they ran out
Atmosphere: 1
Food: 1
Service: 1
the service staff are just terrible people
Atmosphere: 1
Food: 1
Service: 1
Loading...