The Burger King in highland, New York is the worst Burger King I've ever been to whether you're going through the drive-thru or going inside it's like they can only process one order at a time from start to finish there could be no people there and it still takes 5 minutes before they take your order they have no sense of urgency no sense of customer service I feel like I get food faster at a diner then the so-called fast food restaurant. I was just in the Drive-Thru and didn't even order food because I was there for over 5 minutes and the person in front of me still had n't got their order taken.
Atmosphere: 1
Food: 2
Service: 1
James 3
Place is clean. Staff is very friendly BUT the homeless people with their LUGGAGE, bags and other items sitting in the dining room (not eating) hanging out is a HUGE problem.
Atmosphere: 1
Food: 4
Service: 5
Jimmy Tenhagen
Worst burger king in the area. Seems to have 1 employee working at noon on a Saturday and old man was dripping sweat. Waited in line forever, couldn’t find my card, and couldn’t take my cash because all i had was a 100. Place has gone down hill since i was a kid.
unknown
They took out Surge soda and the comfortable seats. Why bro? Whyyyyyyyyyy
daniel simmons
Sat in drive-thru lane for 40 min with only 2 cars in front of me . Slowest service ever .
Atmosphere: 2
Food: 2
Service: 1
Melissa Suttle
They have gotten much better at serving fresh food
Food: 4
Service: 5
Recommended dishes: Onion Rings, Hamburger
Peg Artz
All taste the same, getting the same old cardboard burger, as McDonald's!
Every single time we go to this specific Burger King we are stuck in drive thru for well over 20 minutes and it’s only the days a certain manager is working it’s absolutely ridiculous she needs to be fired honestly she’s very rude I don’t recommend going after the lobby closes because they are slower than frozen molasses.
Atmosphere: 3
Food: 3
christopher pelaia
Atmosphere is pretty boring no TVs or music on, the service was adequate but the food was disappointing. The soda machine was out of coke, root beer and Dr pepper. Please go back to fountains and get rid of this garbage machine. The new mozzarella sticks were horrible and not worth the price. The fries were lukewarm.... Nothing hot or crispy about them.
Of course the typical slow service expected these days......"fast food" now requires about 40 minutes. The food is okay. I don't think it tastes as good as it used to and of course the portion sizes have become smaller and much much more expensive.
Atmosphere: 5
Food: 3
Service: 1
Robert Dentato
Expensive, and the soda was so watered down it tasted like seltzer. I think I'm done with fast food. PS I was the only one in there at 12:30 pm on a Wednesday.
Easy Sleazy
Love, love, love the App!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Double Bacon King, Bacon King Sandwich, Original Chicken Sandwich, Chicken Nuggets, Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Jr
Frederick Rothe III
Extremely quiet both times I went in, ordered, sat down and ate. Food was cool, not warm or hot. I use their app to order as I usually am travelling, don't like to interact with others because of the pandemic (which you here nothing about anymore). Most go through drive-in; too lazy to get out, order, eat in. Traffic along 9W is an absolute nightmare; people coming from Poughkeepsie, others coming from the south as well as heading to Poughkeepsie and south, contribute to heavy traffic on 9W.Even with deals BK is expensive for what they offer.
Quick service through the drive thru
Atmosphere: 5
Food: 5
Service: 5
The Burger King in highland, New York is the worst Burger King I've ever been to whether you're going through the drive-thru or going inside it's like they can only process one order at a time from start to finish there could be no people there and it still takes 5 minutes before they take your order they have no sense of urgency no sense of customer service I feel like I get food faster at a diner then the so-called fast food restaurant. I was just in the Drive-Thru and didn't even order food because I was there for over 5 minutes and the person in front of me still had n't got their order taken.
Atmosphere: 1
Food: 2
Service: 1
Place is clean. Staff is very friendly BUT the homeless people with their LUGGAGE, bags and other items sitting in the dining room (not eating) hanging out is a HUGE problem.
Atmosphere: 1
Food: 4
Service: 5
Worst burger king in the area. Seems to have 1 employee working at noon on a Saturday and old man was dripping sweat. Waited in line forever, couldn’t find my card, and couldn’t take my cash because all i had was a 100. Place has gone down hill since i was a kid.
They took out Surge soda and the comfortable seats. Why bro? Whyyyyyyyyyy
Sat in drive-thru lane for 40 min with only 2 cars in front of me . Slowest service ever .
Atmosphere: 2
Food: 2
Service: 1
They have gotten much better at serving fresh food
Food: 4
Service: 5
Recommended dishes: Onion Rings, Hamburger
All taste the same, getting the same old cardboard burger, as McDonald's!
Food: 2
Service: 3
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, French Toast Sticks
Every single time we go to this specific Burger King we are stuck in drive thru for well over 20 minutes and it’s only the days a certain manager is working it’s absolutely ridiculous she needs to be fired honestly she’s very rude I don’t recommend going after the lobby closes because they are slower than frozen molasses.
Atmosphere: 3
Food: 3
Atmosphere is pretty boring no TVs or music on, the service was adequate but the food was disappointing. The soda machine was out of coke, root beer and Dr pepper. Please go back to fountains and get rid of this garbage machine. The new mozzarella sticks were horrible and not worth the price. The fries were lukewarm.... Nothing hot or crispy about them.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Of course the typical slow service expected these days......"fast food" now requires about 40 minutes.
The food is okay.
I don't think it tastes as good as it used to and of course the portion sizes have become smaller and much much more expensive.
Atmosphere: 5
Food: 3
Service: 1
Expensive, and the soda was so watered down it tasted like seltzer. I think I'm done with fast food.
PS I was the only one in there at 12:30 pm on a Wednesday.
Love, love, love the App!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Double Bacon King, Bacon King Sandwich, Original Chicken Sandwich, Chicken Nuggets, Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Jr
Extremely quiet both times I went in, ordered, sat down and ate. Food was cool, not warm or hot. I use their app to order as I usually am travelling, don't like to interact with others because of the pandemic (which you here nothing about anymore). Most go through drive-in; too lazy to get out, order, eat in. Traffic along 9W is an absolute nightmare; people coming from Poughkeepsie, others coming from the south as well as heading to Poughkeepsie and south, contribute to heavy traffic on 9W.Even with deals BK is expensive for what they offer.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings, Bacon King, Cheeseburger
It was okay
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Sandwich, Chicken Nuggets
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