Food was excellent. The Managers was very friendly and informative. Friendly staff too. Pasta fagioli and Chicken Milanese were amazing .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner
Alejandra Burelo
I’ve been to this restaurant before, but my recent visit on Wednesday night was extremely disappointing. I ordered the shrimp scampi and chicken Marsala, both of which were bland and completely lacking in flavor. I’ve worked in restaurants all my life, so I understand that some nights are just off, especially when the place is packed as it was that evening. That’s why I didn’t initially complain, thinking they were just rushing.
However, the person I was with decided to voice our concerns the next day. The staff said the owner would call me, and he did—but what followed was shocking. Instead of accepting constructive criticism, the owner was incredibly rude. When I mentioned that the food didn’t taste good, he responded by saying, “My wife and I cooked this,” and then insulted our taste, implying we didn’t know what good food was. When I suggested he simply acknowledge that the food wasn’t great that night, he aggressively told me not to return to his restaurant.
I’ve never encountered such a lack of humility or customer service from a restaurant owner. How this place still has customers with that kind of attitude is beyond me. I definitely won’t be coming back, and based on the owner’s immature response, I’m expecting another rude reply here. But honestly, it doesn’t matter—I’ll never return.
REPLY to your Answer:
Lies and more lies. The only one lying here is you.
1. Disrespectful to your staff? How is that possible if, according to your own response, I never spoke to you or your staff after placing my order? 2. What part of “I wasn’t going to complain, but the person with me decided to call the next day” did you not understand? 3. The person who called you (who was with me that night and also tried your bad food) spoke to your staff. They told me that you would call me to address the issue, which you did. So how are you claiming that I didn’t speak to anyone after placing my order? I still don’t get it. ? 4. Not my first time at your restaurant (yet another lie).
When I spoke to you on the phone, I made it very clear that my intention wasn’t to get a refund or money back, and here you are (lying again) saying that was my purpose. My only intention was to let you know that the food wasn’t good. But when you started being rude, I decided to end the conversation.
It’s funny how every person posting a negative review here is labeled as a liar. I see a pattern. Why don’t you take accountability for the fact that sometimes your food isn’t up to standard instead of making a big issue out of it? And maybe stop treating people like they’ve never tried Italian food before.
I won’t be replying again; there’s no point when someone is so unaware of their own behavior.
✌?
Food: 1
Service: 1
Larry Mannolini
Wonderful gem in a charming neighborhood. Service was impeccable and the food was amazing. Reservations recommended as it is small.
The clams where tiny and farmed raised. The flavor was good .correct that and I'll be back.
Atmosphere: 5
Food: 3
Service: 5
Nicholas Barresi
The service is excellent and the staff is very attentive. I've eaten there three times and the food is consistently wonderful.
Atmosphere: 4
Food: 5
Service: 5
Stacy Dale
This place is amazing. Would recommend anytime. Great atmosphere. Authentic Italian food! You won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Catty DS
There is no way we couldn't give this restaurant a 5 star review! The food fresh and delicious, the staff caring and attentative the atmosphere beautiful worth every dime. Go treat yourself you won't regret it and you will be back again I know we will !
Atmosphere: 5
Food: 5
Service: 5
Camille GE
Cozy, intimate setting with attentive servers and great food!
Atmosphere: 5
Food: 5
Service: 5
kraken k
We went to Vigneto several times and really enjoyed their professionalism. The staff/owners greet you at the door, take the time to talk to you respectfully, and ask regularly if you are satisfied with the food. We highly recommend Vigneto.
My Birth Night was well spent, service was excellent ?
Rosemary Colandrea
The ambiance was very inviting and welcoming. The service was beyond excellent! The food was to die for. Having food made to order is a real bonus and well worth the wait. We highly recommend this local treasure if you’re looking for exceptional cuisine!!!
Food was excellent. The Managers was very friendly and informative. Friendly staff too. Pasta fagioli and Chicken Milanese were amazing .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner
I’ve been to this restaurant before, but my recent visit on Wednesday night was extremely disappointing. I ordered the shrimp scampi and chicken Marsala, both of which were bland and completely lacking in flavor. I’ve worked in restaurants all my life, so I understand that some nights are just off, especially when the place is packed as it was that evening. That’s why I didn’t initially complain, thinking they were just rushing.
However, the person I was with decided to voice our concerns the next day. The staff said the owner would call me, and he did—but what followed was shocking. Instead of accepting constructive criticism, the owner was incredibly rude. When I mentioned that the food didn’t taste good, he responded by saying, “My wife and I cooked this,” and then insulted our taste, implying we didn’t know what good food was. When I suggested he simply acknowledge that the food wasn’t great that night, he aggressively told me not to return to his restaurant.
I’ve never encountered such a lack of humility or customer service from a restaurant owner. How this place still has customers with that kind of attitude is beyond me. I definitely won’t be coming back, and based on the owner’s immature response, I’m expecting another rude reply here. But honestly, it doesn’t matter—I’ll never return.
REPLY to your Answer:
Lies and more lies. The only one lying here is you.
1. Disrespectful to your staff? How is that possible if, according to your own response, I never spoke to you or your staff after placing my order?
2. What part of “I wasn’t going to complain, but the person with me decided to call the next day” did you not understand?
3. The person who called you (who was with me that night and also tried your bad food) spoke to your staff. They told me that you would call me to address the issue, which you did. So how are you claiming that I didn’t speak to anyone after placing my order? I still don’t get it. ?
4. Not my first time at your restaurant (yet another lie).
When I spoke to you on the phone, I made it very clear that my intention wasn’t to get a refund or money back, and here you are (lying again) saying that was my purpose. My only intention was to let you know that the food wasn’t good. But when you started being rude, I decided to end the conversation.
It’s funny how every person posting a negative review here is labeled as a liar. I see a pattern. Why don’t you take accountability for the fact that sometimes your food isn’t up to standard instead of making a big issue out of it? And maybe stop treating people like they’ve never tried Italian food before.
I won’t be replying again; there’s no point when someone is so unaware of their own behavior.
✌?
Food: 1
Service: 1
Wonderful gem in a charming neighborhood. Service was impeccable and the food was amazing. Reservations recommended as it is small.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Balsamic Salad, Fried Calamari, Veal Parmigiana
Little neck Great ?
Atmosphere: 5
Food: 5
Service: 5
The clams where tiny and farmed raised. The flavor was good .correct that and I'll be back.
Atmosphere: 5
Food: 3
Service: 5
The service is excellent and the staff is very attentive. I've eaten there three times and the food is consistently wonderful.
Atmosphere: 4
Food: 5
Service: 5
This place is amazing. Would recommend anytime. Great atmosphere. Authentic Italian food! You won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
There is no way we couldn't give this restaurant a 5 star review! The food fresh and delicious, the staff caring and attentative the atmosphere beautiful worth every dime. Go treat yourself you won't regret it and you will be back again I know we will !
Atmosphere: 5
Food: 5
Service: 5
Cozy, intimate setting with attentive servers and great food!
Atmosphere: 5
Food: 5
Service: 5
We went to Vigneto several times and really enjoyed their professionalism. The staff/owners greet you at the door, take the time to talk to you respectfully, and ask regularly if you are satisfied with the food. We highly recommend Vigneto.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The worst Lasagna I ever had in my life.
Food: 1
Service: 1
My Birth Night was well spent, service was excellent ?
The ambiance was very inviting and welcoming. The service was beyond excellent! The food was to die for. Having food made to order is a real bonus and well worth the wait. We highly recommend this local treasure if you’re looking for exceptional cuisine!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veal Parmigiana, Dinner, Fried Zucchini
Hosted my retirement party at Vigneto, chose the dishes I wanted available, drinks, and desserts. Service was great and the place was beautiful.
Atmosphere: 5
Food: 5
Service: 5
Delicious authentic Italian dishes, beautiful atmosphere, attentative staff.
Atmosphere: 5
Food: 5
Service: 5
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