Top Shelf Pizza
4905 E Lake Rd, Honeoye
(585) 229-4447
Recent Reviews
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Ordered from Top Shelf tonight. Large pizza, small bomber sub, and fried mushrooms. Paid for the three items. Never received the sub and the fried mushrooms were cold and soggy. Tried to call back multiple times after receiving the food to inform them of the situation and no one answered the phone. Never order from this establishment. Poorly ran. Poorly managed. Poor customer service. Will not be ordering from them again!
Atmosphere: 1
Food: 1
Service: 1
Definitely best pizza for the area. With me I grew up with the original marks pizza.
Atmosphere: 5
Food: 5
Service: 5
Looking for a home town pizza shop with banging pizza? We'll kids, here it is. Great pizza, hands down
Atmosphere: 5
Food: 5
Service: 5
Ordered based on the menu and prices posted. When I was over charged and questioned it I was told oh a customer must have posted it. Are you kidding me??? It's the menu phamlet from Top Shelf Pizza. Bad enough they would not honor the advertised prices, but the food was disgusting, definitely not worth the cost. The chicken wings are so dried out the skin is cracking. There is zero sauce on them or in the container. The fried mushrooms are all breading, the actual mushrooms are the size of my thumb nail. And the Jalapeno poppers were all breading and cheese, very little actual pepper. Disgusting. Definitely will go elsewhere next time. I don't like false advertising and disgusting food. Not to mention poor customer service.
Food: 1
I called in my order of pizza logs and asked it they could be lightly fried and they said yes. I got home and they weren’t what I asked for.
Food: 2
Great food, especially Pizza. Small business, can't keep up with demand, will wait for an extended period for food.
Atmosphere: 4
Food: 5
Service: 3
Good pizza, the crust is a bit bland tho.
Atmosphere: 3
Food: 3
Service: 5
I ordered last night and there was a mix up on one of the items, the owner or manager made it right and got it out to us quickly. The food was great and their customer service was excellent. Thank you all at Top Shelf for being the best in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Sauce, Pepperoni Pizza
They just have great pizza. Hands down.
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a slice right before lunch time. Pizza was fresh out of the oven and sooo good!! The young lady who waited on me was so polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I hate to complain and I understand it was New Year’s Eve and very, very busy, but, when you’re using the fryers with that kind of intensity, I think you should be having the employees change the oil more often. My wings had a very greasy nasty flavor to them, which has never happened to me before at Top Shelf.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Steak Bomber
Great lunch slices
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pretty good pizza. Not the best I’ve ever had but it’s pizza. Great price. Everyone in there was friendly.
Atmosphere: 5
Food: 4
Service: 5
Good pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Wings
Food was quite delicious. No issues.
Atmosphere: 3
Food: 5
Service: 5
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