Applebee's Grill + Bar
1006 NY-36, Hornell
(607) 324-3333
Recent Reviews
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Ordered on the app and food was hot & ready way before expected! Thank you!
Kid-friendliness: Booster seats available and crayons and color sheets as well
Atmosphere: 5
Food: 5
Service: 4
Food was good but very salty. Everything else was fine.
Atmosphere: 4
Food: 4
Service: 4
Claire was funny and nice very good service and the food was great
Atmosphere: 5
Food: 5
Service: 5
The Staff was amazing, food was great.
Atmosphere: 4
Food: 5
Service: 5
Food was spot on, prices were very good.
Atmosphere: 4
Food: 5
Service: 5
Service was EXCELLENT. Request Rob for your waiter! You won't be disappointed! Restaurant was clean. Food was typical Applebee's.
Atmosphere: 5
Food: 3
Service: 5
Worst Applebee's manager in HISTORY
Had a friend visiting from Texas, she had brought her certified service animal with her, who was a very small senior dog that doesn't bark. Doesn't make noise doesn't do much of anything and he was in a shoulder bag carrier... first, the waitress began to give us a hard time because the carrier was sitting on the chair... We asked to speak to the manager. He'd come over in the first words out of his mouth. "The waitress is correct..." He didn't introduce himself, didn't tell us His name didn't even care.Just engages us in a hostile manner right out of the gate.
Didn't come over and explain to my friend. There may be some ridiculous NYS health department rule that involves the actual chair itself, there was no reason for his hostel attitude, or that this dog had to be put on the floor treated like a gym bag. Even though this dog is allowed to fly, sit in the seat on her lap,
He goes on with his cock attitude how he's been the manager for fifteen years and still doesn't know how to talk to customers wasnt impresive! I've literally been going to that location for fifteen years, and i've never seen the guy before in my life!
So he either doesn't ever engage the customers or work the floor like most managers or he's lying. I have no idea...
I really don't know that i'm going to continue to go to this particular location anymore. Especially after the way my friend was treated! She flew out from Texas to help me with some personal things. And it just wasn't the time or the place for a flex!
The dog was not eating off the table or bothering anybody. It was literally just IN a soft carrier on the Xtra chair...
The waitress continued to try to backtrack her entire interaction with us... think she knew her tip was gone at that point!
Atmosphere: 2
Food: 4
Service: 1
Excellent place for a quick meal. Service is fantastic. Food is Applebee's what can I say.
Atmosphere: 5
Food: 5
Service: 5
Food is always good for a chain restaurant. Great service.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Service was perfect, greeted as walked indoor. Food consistent to national expectations.
Atmosphere: 5
Food: 5
Service: 5
I went here for lunch during my 3 days working in town and the lunch staff were amazing. They remembered my drink after the first visit and the food was on point each time. Also, a customer had a health incident and the staff were quick, efficient and attentive in handling the situation before paramedics arrived.
Atmosphere: 5
Food: 5
Service: 5
Good food staff was friendly quick service
Atmosphere: 5
Food: 5
Service: 5
Food was amazing, but Tina definitely did not ID eveyone as a heads up. She didn't ask for my ID either tho I handed it to her anyway, looked at it looked at me and then asked how old I am. Proceeded to not even ask my friend who's younger then me for her ID. She was served alcohol twice. I understand it's by a college but a restaurant should ID eveyone anyway Extremely unprofessional.
Atmosphere: 2
Food: 5
Service: 3
Great service and reasonable prices
Atmosphere: 5
Food: 5
Service: 5
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