Great place and it was open when we needed to eat!
Atmosphere: 5
Food: 4
Service: 5
Joshua Beach
Only decent food in Hornell
Chris Hammitt
Good Applebee's food.
Atmosphere: 5
Food: 5
Service: 5
Leo Filip
Awesome food
Atmosphere: 5
Food: 5
Service: 5
827Contributor
Nothing to rave about nor criticize. The “blah world” of American cuisine and taste at its best. The service personnel could be trained to do better than just unloading the dishes and drinks. The friendly face and charming small talk does not substitute for lack of stylish servicing and real interest for customer’s satisfaction. For that ambience, a promoter would do it better and cheaper for the management.
P. Common
Ordered on the app and food was hot & ready way before expected! Thank you!
Atoria Sabins
Kid-friendliness: Booster seats available and crayons and color sheets as well
Atmosphere: 5
Food: 5
Service: 4
Carrie Bourbonnais
Food was good but very salty. Everything else was fine.
Atmosphere: 4
Food: 4
Service: 4
No Name
Claire was funny and nice very good service and the food was great
Service was EXCELLENT. Request Rob for your waiter! You won't be disappointed! Restaurant was clean. Food was typical Applebee's.
Atmosphere: 5
Food: 3
Service: 5
MYSTIC FOX
Worst Applebee's manager in HISTORY
Had a friend visiting from Texas, she had brought her certified service animal with her, who was a very small senior dog that doesn't bark. Doesn't make noise doesn't do much of anything and he was in a shoulder bag carrier... first, the waitress began to give us a hard time because the carrier was sitting on the chair... We asked to speak to the manager. He'd come over in the first words out of his mouth. "The waitress is correct..." He didn't introduce himself, didn't tell us His name didn't even care.Just engages us in a hostile manner right out of the gate.
Didn't come over and explain to my friend. There may be some ridiculous NYS health department rule that involves the actual chair itself, there was no reason for his hostel attitude, or that this dog had to be put on the floor treated like a gym bag. Even though this dog is allowed to fly, sit in the seat on her lap,
He goes on with his cock attitude how he's been the manager for fifteen years and still doesn't know how to talk to customers wasnt impresive! I've literally been going to that location for fifteen years, and i've never seen the guy before in my life!
So he either doesn't ever engage the customers or work the floor like most managers or he's lying. I have no idea...
I really don't know that i'm going to continue to go to this particular location anymore. Especially after the way my friend was treated! She flew out from Texas to help me with some personal things. And it just wasn't the time or the place for a flex!
The dog was not eating off the table or bothering anybody. It was literally just IN a soft carrier on the Xtra chair...
The waitress continued to try to backtrack her entire interaction with us... think she knew her tip was gone at that point!
Atmosphere: 2
Food: 4
Service: 1
Ed Allegretti
Excellent place for a quick meal. Service is fantastic. Food is Applebee's what can I say.
Great experience
Atmosphere: 5
Food: 5
Service: 5
Great place and it was open when we needed to eat!
Atmosphere: 5
Food: 4
Service: 5
Only decent food in Hornell
Good Applebee's food.
Atmosphere: 5
Food: 5
Service: 5
Awesome food
Atmosphere: 5
Food: 5
Service: 5
Nothing to rave about nor criticize. The “blah world” of American cuisine and taste at its best. The service personnel could be trained to do better than just unloading the dishes and drinks. The friendly face and charming small talk does not substitute for lack of stylish servicing and real interest for customer’s satisfaction. For that ambience, a promoter would do it better and cheaper for the management.
Ordered on the app and food was hot & ready way before expected! Thank you!
Kid-friendliness: Booster seats available and crayons and color sheets as well
Atmosphere: 5
Food: 5
Service: 4
Food was good but very salty. Everything else was fine.
Atmosphere: 4
Food: 4
Service: 4
Claire was funny and nice very good service and the food was great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Staff was amazing, food was great.
Atmosphere: 4
Food: 5
Service: 5
Food was spot on, prices were very good.
Atmosphere: 4
Food: 5
Service: 5
Service was EXCELLENT. Request Rob for your waiter! You won't be disappointed! Restaurant was clean. Food was typical Applebee's.
Atmosphere: 5
Food: 3
Service: 5
Worst Applebee's manager in HISTORY
Had a friend visiting from Texas, she had brought her certified service animal with her, who was a very small senior dog that doesn't bark. Doesn't make noise doesn't do much of anything and he was in a shoulder bag carrier... first, the waitress began to give us a hard time because the carrier was sitting on the chair... We asked to speak to the manager. He'd come over in the first words out of his mouth. "The waitress is correct..." He didn't introduce himself, didn't tell us His name didn't even care.Just engages us in a hostile manner right out of the gate.
Didn't come over and explain to my friend. There may be some ridiculous NYS health department rule that involves the actual chair itself, there was no reason for his hostel attitude, or that this dog had to be put on the floor treated like a gym bag. Even though this dog is allowed to fly, sit in the seat on her lap,
He goes on with his cock attitude how he's been the manager for fifteen years and still doesn't know how to talk to customers wasnt impresive! I've literally been going to that location for fifteen years, and i've never seen the guy before in my life!
So he either doesn't ever engage the customers or work the floor like most managers or he's lying. I have no idea...
I really don't know that i'm going to continue to go to this particular location anymore. Especially after the way my friend was treated! She flew out from Texas to help me with some personal things. And it just wasn't the time or the place for a flex!
The dog was not eating off the table or bothering anybody. It was literally just IN a soft carrier on the Xtra chair...
The waitress continued to try to backtrack her entire interaction with us... think she knew her tip was gone at that point!
Atmosphere: 2
Food: 4
Service: 1
Excellent place for a quick meal. Service is fantastic. Food is Applebee's what can I say.
Atmosphere: 5
Food: 5
Service: 5
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