Tried this place a while ago on a takeout, a side dish was ordered wrong. I called back & they offered a credit for my next order, which was fine. Placed another order this weekend to give them the benefit of the doubt, was missing half the order, the other half that I received wasn't even what I had asked for ( asked for Buffalo fries, was told they had no hot sauce so I got some kind of bacon / sour cream fry ) and I was still charged for two orders. Called back and was offered a refund but that's the last time we will be ordering out / eating from here.
Atmosphere: 1
Food: 1
Service: 1
david levey
I’m in sales, so I have gotten my fair share of lunches from all over New York State. There’s Smashburger while not a true smash burger is one of the best burgers I have had with fantastic seasonings, relaxed environment with almost no way on the food. The staff was very kind and friendly Will be visiting here again when I pass through.
Kid-friendliness: Waitress was very friendly, and was interacting with kids at the tables
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Smash Burger, Pasta Salad
Tisha LPN716
Food was disgusting curly fries were burnt and philly cheese steak had nacho cheese instead of mozzarella the steak they use is chewy and like rubber you can't eat it lmao why would I put up a fake review I'm a travel nurse and just wanted some good food I even got doordash to refund me a few dollars
Food: 1
Judy Patterson
The kitchen is dirty nasty and food is old and mixed together old foods and new foods together she doesn’t want to buy more so she just adds foods that have been in fridge way to long , no washes hands no one wears gloves and if you saw the mess in the kitchen you’d want a
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Toast
Lauren Sekoll
Terrible service! The staff was rude and inattentive. We had to wait for ages to get our food, and when it finally arrived, it was burnt on the outside and raw on the inside. Highly don’t recommend. No refund & not a fresh plate offered.******.as she claimed this is a false review (which it is not) these are the to go containers sparkys uses, my boyfriend worked for you for 2 years and the last time I was in your restaurant was on Friday 4/05. The last time I ate there was saint patties day, please don’t lie!!! I will post all the comments off the Facebook post where there is hundreds complaining of their food!
Atmosphere: 1
Food: 1
Service: 1
Nikki Lippens
Go search what this owner does to employees on fb. She’s a rotten terrible employer. Don’t go
Atmosphere: 1
Food: 1
Service: 1
Amber Trudell
Everything was absolutely delicious and the cheesy tots were bigger than expected. Just wish they offered little smash burgers 1/2 is very large for 1 small
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Burger
Christina Lynn
The food is made to order from fresh ingredients.. all homemade.. great prices and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, French Toast, Philly Cheese
Josh Carstens
Very caring small-town service. They really make you feel cared for, especially during the less-busy
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Smash Burger, Burgers
Richard Mincer
Best and cheapest burgers in hornell hands down. Cooked exactly the way I ask every time. Constantly changing the menu and upgrading the restaurant. New kitchen coming soon. Staff is happy and helpful.
Tried this place a while ago on a takeout, a side dish was ordered wrong. I called back & they offered a credit for my next order, which was fine. Placed another order this weekend to give them the benefit of the doubt, was missing half the order, the other half that I received wasn't even what I had asked for ( asked for Buffalo fries, was told they had no hot sauce so I got some kind of bacon / sour cream fry ) and I was still charged for two orders. Called back and was offered a refund but that's the last time we will be ordering out / eating from here.
Atmosphere: 1
Food: 1
Service: 1
I’m in sales, so I have gotten my fair share of lunches from all over New York State. There’s Smashburger while not a true smash burger is one of the best burgers I have had with fantastic seasonings, relaxed environment with almost no way on the food. The staff was very kind and friendly Will be visiting here again when I pass through.
Kid-friendliness: Waitress was very friendly, and was interacting with kids at the tables
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Smash Burger, Pasta Salad
Food was disgusting curly fries were burnt and philly cheese steak had nacho cheese instead of mozzarella the steak they use is chewy and like rubber you can't eat it lmao why would I put up a fake review I'm a travel nurse and just wanted some good food I even got doordash to refund me a few dollars
Food: 1
The kitchen is dirty nasty and food is old and mixed together old foods and new foods together she doesn’t want to buy more so she just adds foods that have been in fridge way to long , no washes hands no one wears gloves and if you saw the mess in the kitchen you’d want a
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Toast
Terrible service! The staff was rude and inattentive. We had to wait for ages to get our food, and when it finally arrived, it was burnt on the outside and raw on the inside. Highly don’t recommend. No refund & not a fresh plate offered.******.as she claimed this is a false review (which it is not) these are the to go containers sparkys uses, my boyfriend worked for you for 2 years and the last time I was in your restaurant was on Friday 4/05. The last time I ate there was saint patties day, please don’t lie!!! I will post all the comments off the Facebook post where there is hundreds complaining of their food!
Atmosphere: 1
Food: 1
Service: 1
Go search what this owner does to employees on fb. She’s a rotten terrible employer. Don’t go
Atmosphere: 1
Food: 1
Service: 1
Everything was absolutely delicious and the cheesy tots were bigger than expected. Just wish they offered little smash burgers 1/2 is very large for 1 small
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Burger
The food is made to order from fresh ingredients.. all homemade.. great prices and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, French Toast, Philly Cheese
Very caring small-town service. They really make you feel cared for, especially during the less-busy
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Smash Burger, Burgers
Best and cheapest burgers in hornell hands down. Cooked exactly the way I ask every time. Constantly changing the menu and upgrading the restaurant. New kitchen coming soon. Staff is happy and helpful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We ordered takeout for four...everything was excellent. Fresh and delicious. Will be back!
Food: 5
Service: 5
My fish fry was great ?
Atmosphere: 4
Food: 5
Service: 4
Not impressed with food won't be back aThe waitress was great
Atmosphere: 2
Food: 1
Service: 4
Burgers are awesome. Daily specials are home cooked fantastic. Perrys ice cream year round. Different specials daily. Always fresh
Did was
Atmosphere: 4
Food: 4
Service: 4
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