Auntie Anne's

3300 Chambers Rd, Horseheads
(607) 739-1045

Recent Reviews

Abdul Coley

Good pretzels so flavorful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original, Cinnamon Sugar Pretzel Nuggets Bucket, Mini Pretzel Dogs Bucket, Pepperoni Nuggets Bucket

Emily Sandt

Due to poor allergen management, those with almond allergies can't eat any food here. The nut pretzels are stored on the top rack of the case, allowing particulate to fall onto the non-nut pretzels on the bottom rack. I wish our comments were taken more seriously by the staff when we said that the almond pretzels shouldn't be in the case as they were. Instead, we got a lecture about butter.

Service: 1

Marissa Poulin

On august 12th, at 5pm we went to aunties Anne’s for a bite. We had to wait for the 3 girls to finish making their tik tok before being served. After we left, we sat at the bench near planet fitness. One of the girls then ran around the mall and got on the ground like a child.

Stephanie Johnson

Carly was incredibly rude, ignored my friend and I to have personal conversations with her coworkers, and got annoyed with us when we placed our order. We told her to have a good day and she said "yeah whatever," and continued her conversations with coworkers. We felt extremely disrespected.

Mary Anne M.

We got the bucket of pretzel bites, decent price, not overly greasy, the service was fine. No "wow factor". it was fine.

Iluvponies 02

My sibling and I got plain pretzels with cheese sauce and we both got mild food poisoning the next day

Wyatt Chartrand

Auntie Anne's has gotten pretty pricy over the last couple of years, but the service at this location was quick and friendly. I do wish they weren't located all the way in the back of the mall and were more conveniently located in the center, but other than that it's a fine location.

Joe Phenes

Awesome pretzels and lemonade

Janessa Romano

Place is really good and price is great

Zach R

I was at the mall with my sister and we went to Auntie Anne's. My sister got a horribly dry pretzel, and I ordered a large pretzel nugget. I watched the worker take a small pretzel nugget and dump it in a large container without adding any more. She was incredibly rude. Poor experience, have no interest in coming here again and my friends will be advised to avoid this poor experience as well

Stephanie Lockwood

Food was fast and fresh. Staff was nice and pleasant

Cassy Snyder

Got our pretzels burnt and my nephew can’t chew on them due to only being a year old. We politely asked for a two new ones and got the rudest response ever. When we finally got the new ones we quietly waited in line to get a drink and the workers proceeded to talk about my mom and one even called her a the “B” word I will never come here again.

Ty and Kale

Pretz was soggy but they were playing my boi juice wrld so all is forgiven

Cassy Okay

Got our pretzels burnt and my nephew can’t chew on them due to only being a year old. We politely asked for a two new ones and got the rudest response ever. When we finally got the new ones we quietly waited in line to get a drink and the workers proceeded to talk about my mom and one even called her a the “B” word I will never come here again.

Shannon Grady

This is the second time that I have been at this location and they did not pretzels available. Both times was on a Friday. You would think that since they specialize in pretzel that they would have them available.

Load More