Buffalo Wild Wings
1631 County Rd 64 Unit G2, Horseheads
(607) 739-9464
Recent Reviews
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I agree with those commenting on staff being rude. I also believe the staff person intentionally hung up the phone on me rather than attempt to correct the issues or provide the phone to the manager. We were missing items in our order.
Atmosphere: 1
Food: 2
Service: 1
Burgers were horrible! They had an awful smell and were very oily! Would not recommend. They were out of crispy chicken as well!
Atmosphere: 3
Food: 1
Service: 5
Sorry to say, but my wings were tuff to eat. I got a Togo box and after trying to eat 3 wings just took everything home and then dumped them out.
Atmosphere: 3
Food: 2
Service: 3
Food was decent, they were out of onion rings and ranch which is wild. Service was okay, typical BWW not sure if I'd go to this one again
Atmosphere: 3
Food: 4
Service: 3
I usually don’t complain because I work at a restaurant so I get stuff happens. But we placed an online order around 5:30, it said it would be ready at 6. When I got there at 5:55 the host said 10-15 minutes, okay cool that’s fine. I was there for 45 more minutes. No one gave me any updates. I asked the host if he could let me know a time and he went into the kitchen, and then came back, put earbuds in and went outside without saying anything. Finally someone else asked about the order, said their systems were down, so I finally got it after waiting 50 minutes just for them to forget a set of wings. I checked the bag before we left and the food wasn’t even hot and missing food. I had to go back in and wait ANOTHER 10 minutes for them to fix my order, so by then the other food was definitely cold. Maybe dining in is better, but my experience ordering to go was honestly awful.
Atmosphere: 1
Food: 1
Service: 1
Overall a mediocre experience. Service was slow despite capacity at only half full.
Atmosphere: 3
Food: 3
Service: 3
It was a pleasant experience all the way around the bartender was helpful because we are not from the area.
Atmosphere: 5
Food: 5
Service: 5
The service here was fantastic and definitely some of the best I've seen at local restaurants around the area, my waiter even remembered my whole order without a notepad and that's pretty cool 😁
The food on the other hand is nothing to go home about. You'd think the chicken wings would be fantastic for a place with wings in its name, and maybe it's just me but found them to be pretty subpar even with four different options with my order. My sandwich was filling but felt like it was lacking something, very very noisy area so if you don't like noise, it's definitely not the place for you.
It was nice to have for a first time but that's all I need.
Atmosphere: 4
Food: 3
Service: 5
I would give a 0 star if I could! Order online and every time food is missing. This time we catch it before we leave and 40 minutes later we get the order!!!! This location is a disaster!!!!!
Atmosphere: 1
Food: 1
Service: 1
I placed an order 5:30pm and it’s past 45 minutes later… WTH! Everyone, place your order at least 1 hour and hope that they make the food on time. Management needs to step up their job because y'all are not efficient and need to take care of the customers. If you can’t accommodate don’t have enough employees then either close or ask for franchise assistance.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Been here 3 time and everything is always awesome.
Atmosphere: 5
Food: 5
Service: 5
Food took forever in a slow environment. Food was not great- burger super greasy and soggy bun service was slow . Weekends are not the move. Has gone down hill after being a regular for years… poor attitude from staff and general manager- didn’t feel appreciated for spending money during early bird time. Would only get the promo for bottomless wings and apps otherwise the menu items are not worth the money or price . Disappointing would rather go to local dive bar.
Atmosphere: 4
Food: 2
Service: 2
Great place, friendly service, great choice of food and drinks.
Such a bad service. It was a simple request to change the order from take out and dine in. The restaurant was empty and they denied
Great spot to grab some delicious wings and tots. They also have burgers, fries, and more. I love the different sauce and heat options, my favorite is the Asian Zing flavor! I also tried the garlic parm, which I found mild but tasty. I like their tots too, I order ranch and dip wings and tots as I please. The staff in here were super nice, they were so apologetic because they were out of root beer. It was no problem at all but they were extra nice about it. I’ll definitely come here again, this is obviously a great spot to watch a game, they also have a little b-dubs trivia on the screen. It’s a mixed crowd of young kids, and families. A spot for all.
Atmosphere: 5
Food: 5
Service: 5
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