Day old chicken nuggets and way to much Mayo on sandwiches I’ve never had a good experience at this Burger King they never get anything right. I know fast food is hardly ever good but this one is so bad Burger King should be embarrassed to have it as part of their franchise
Brian Schlicher
Very disorganized, poorly run BK. Unable to get basic orders correct, they make you wait almost 20 minutes to fix the issue, while at least 3 staff are mumbling around looking absolutely lost. You don't expect 5 star service at a fast food joint, but this was ridiculous. Wendy's is right next door, go there instead.
Drink Your Tears
This is worse than fast food. The drive thru is like waiting in a long line at Auschwitz being told you’re going to have some yummy soup, but instead it’s well…. Disappointment. Your best bet is to probably only order one thing from here because that’s as much as the workers can comprehend or handle.
Gerald McDonald
Just left after waiting 20 minutes for 6 sandwiches. We were ignored the whole time while everyone was doing nothing.. When I start complaining I was verbally attacked by everyone including the manager then I was threatened to be punched by the cook. I refuse to ever go there again and will be talking to someone corporate.
eric rumsey
So, here’s my sad story. We go there for lunch today, we wait almost 8 minutes to even place our order, while they are waiting on a DoorDash guy. Then we wait another 5 minutes to get our 2 meals. While we are eating our food, other customers received chicken fries that were gross and customer demanded a refund as they tried to give her chicken nuggets instead. Total chaos the whole time we were there. The food here is consistently wrong and cold. The service is lackluster. The last 3 times we ate here, same results. We will not be returning. The Burger King by big lots in Elmira where the guy got stabbed is by far the better Burger King. Stay away from the one on grand central. You will be disappointed.
Johnathan Granger
I've been to many Burger kings but this restaurant takes the cake. My absolute worst experience at any restaurant I have ever been in. The staff was not only rude but extremely disrespectful. As if they didn't want my business. I have over 30 dollars for a 25 minute wait on food repeating my order 7 times and they still gave me someone elses food. When finally getting our order the food was disgusting fresh rubber onion rings black and gross. My bacon kind burger had no bacon and an absorb amount of grease so that the bad was dripping.. For only haveing 3 cars in the drive through and no one inside absolutely disappointed. No way I will ever go back! Spend your money wisely at mcdonalds kfc or Wendy's as they are right next door.
337 C
Absolutely disgusting. Just look at the drive thru at Wendy's next door. It's packed. There's a reason. There was probably 4x the staff necessary to run the place on the clock but probably less than 5 brain cells shared between them. Don't bother.
Holly Wilson
Well… it’s fast food. The worker literally stood there without saying hi or anything or what can I get ya? Just really rude. Also… there was a huge knife next to the soda machine. Thank God there wasn’t any kids in the restaurant.
Hina-chan
Went there after I got out of work from Ruby Tuesday because my boyfriend didn't want me to worry about trying to figure out what to eat... I ordered a single whopper with cheese the lettuce tasted like it was over a day old and the Mayo was bad I get it I was there pretty late and they probably wanted to go home but in my experience working in any restaurant type establishment the food is supposed to at least be somewhat fresh.
Brad Harbst
11pm: Tried to order mozzarella sticks, was told they did not have any. Tried to order cheddar tots, was told they did not have any. Try to order a number one meal with onion rings, was told they didn't have any onion rings. This is a nightly occurrence. They then told us to pull around to the parking lot and wait for our food. Don't waste your time here when there is a McDonald's and a KFC across the street and a Wendy's is right next door.
This is more a review of the Impossible Whopper than of Burger King in general. Had one and it was very good. But then what wouldn't with all the "stuff" it's made with? It looked like meat, had the texture of meat, and tasted like a Whopper with meat. I removed a piece of the burger and tasted it without the sauce, fixings, and bun and it tasted like soggy cardboard which, in fairness, is how their REAL MEAT burgers taste too. So I can't fault them for that. Bottom line the Impossible Whopper tastes like the regular ones do. So they're a good option if you want to reduce meat in your diet. But beware of the sodium content which is higher than with the regular Whopper.
David Croft
The staff was friendly and they got my order right.
Tiara Denelsbeck
I love the Big fish sandwich with fries and a Hi-c fruit punch. It was the best fish sandwich ever!
Ryan Had
Clerk charged me for fruit loops shake on my debit card then says sorry we don't have the syrup for it. They offered the cinnamon toast crunch shake instead & it was terrible. Also ordered the Bacon King a $7 sandwich which I have had at other BK's many times, but at this location the bacon was not only lacking in quantity but under cooked. Burgers were slightly under cooked as well. I'll avoid this location in the future!
Day old chicken nuggets and way to much Mayo on sandwiches I’ve never had a good experience at this Burger King they never get anything right. I know fast food is hardly ever good but this one is so bad Burger King should be embarrassed to have it as part of their franchise
Very disorganized, poorly run BK. Unable to get basic orders correct, they make you wait almost 20 minutes to fix the issue, while at least 3 staff are mumbling around looking absolutely lost. You don't expect 5 star service at a fast food joint, but this was ridiculous. Wendy's is right next door, go there instead.
This is worse than fast food. The drive thru is like waiting in a long line at Auschwitz being told you’re going to have some yummy soup, but instead it’s well…. Disappointment. Your best bet is to probably only order one thing from here because that’s as much as the workers can comprehend or handle.
Just left after waiting 20 minutes for 6 sandwiches. We were ignored the whole time while everyone was doing nothing.. When I start complaining I was verbally attacked by everyone including the manager then I was threatened to be punched by the cook. I refuse to ever go there again and will be talking to someone corporate.
So, here’s my sad story. We go there for lunch today, we wait almost 8 minutes to even place our order, while they are waiting on a DoorDash guy. Then we wait another 5 minutes to get our 2 meals. While we are eating our food, other customers received chicken fries that were gross and customer demanded a refund as they tried to give her chicken nuggets instead. Total chaos the whole time we were there. The food here is consistently wrong and cold. The service is lackluster. The last 3 times we ate here, same results. We will not be returning. The Burger King by big lots in Elmira where the guy got stabbed is by far the better Burger King. Stay away from the one on grand central. You will be disappointed.
I've been to many Burger kings but this restaurant takes the cake. My absolute worst experience at any restaurant I have ever been in. The staff was not only rude but extremely disrespectful. As if they didn't want my business. I have over 30 dollars for a 25 minute wait on food repeating my order 7 times and they still gave me someone elses food. When finally getting our order the food was disgusting fresh rubber onion rings black and gross. My bacon kind burger had no bacon and an absorb amount of grease so that the bad was dripping.. For only haveing 3 cars in the drive through and no one inside absolutely disappointed. No way I will ever go back! Spend your money wisely at mcdonalds kfc or Wendy's as they are right next door.
Absolutely disgusting. Just look at the drive thru at Wendy's next door. It's packed. There's a reason. There was probably 4x the staff necessary to run the place on the clock but probably less than 5 brain cells shared between them. Don't bother.
Well… it’s fast food. The worker literally stood there without saying hi or anything or what can I get ya? Just really rude. Also… there was a huge knife next to the soda machine. Thank God there wasn’t any kids in the restaurant.
Went there after I got out of work from Ruby Tuesday because my boyfriend didn't want me to worry about trying to figure out what to eat... I ordered a single whopper with cheese the lettuce tasted like it was over a day old and the Mayo was bad I get it I was there pretty late and they probably wanted to go home but in my experience working in any restaurant type establishment the food is supposed to at least be somewhat fresh.
11pm: Tried to order mozzarella sticks, was told they did not have any. Tried to order cheddar tots, was told they did not have any. Try to order a number one meal with onion rings, was told they didn't have any onion rings. This is a nightly occurrence. They then told us to pull around to the parking lot and wait for our food. Don't waste your time here when there is a McDonald's and a KFC across the street and a Wendy's is right next door.
Restaurantji Recommends
This is more a review of the Impossible Whopper than of Burger King in general. Had one and it was very good. But then what wouldn't with all the "stuff" it's made with? It looked like meat, had the texture of meat, and tasted like a Whopper with meat. I removed a piece of the burger and tasted it without the sauce, fixings, and bun and it tasted like soggy cardboard which, in fairness, is how their REAL MEAT burgers taste too. So I can't fault them for that. Bottom line the Impossible Whopper tastes like the regular ones do. So they're a good option if you want to reduce meat in your diet. But beware of the sodium content which is higher than with the regular Whopper.
The staff was friendly and they got my order right.
I love the Big fish sandwich with fries and a Hi-c fruit punch. It was the best fish sandwich ever!
Clerk charged me for fruit loops shake on my debit card then says sorry we don't have the syrup for it. They offered the cinnamon toast crunch shake instead & it was terrible. Also ordered the Bacon King a $7 sandwich which I have had at other BK's many times, but at this location the bacon was not only lacking in quantity but under cooked. Burgers were slightly under cooked as well. I'll avoid this location in the future!