Dunkin'

1020 Center St Suite 28, Horseheads
(607) 739-1049

Recent Reviews

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Mike “MDIGITAL”

Fast and friendly. Great coffee just as ordered. Can't go wrong!

Atmosphere: 5

Food: 5

Service: 5

Wallan

The order person was cheerful but didn't listen to the order. Coffee order: had to restate coffee order and after I had canceled one donut and ordered the other donut, I still received both donuts, was charged for both when I only wanted the one. I also didn't receive a straw for my ice coffee and no napkins. Tho the food was ok but this Dunkin is not a place I recommend for drive threw service.

Atmosphere: 3

Food: 3

Service: 1

Jodi Felko

Stopped this morning, got there at 4:57. There was a car in the parking lot. I waited 10 minutes, 2 more cars pulled in behind me. We all left, due to no service. Sad what this place has become. I used to stop every morning the employees new my order, and would have it ready. It has really gone down hill over the last 6 years.

b

The workers have 0 etiquette and will yell racial slurs to each other loudly on shift or will be getting high. The last time I’ve had here was someone completely making my order wrong and when I asked about it I was straight up gaslighted by the employee... On top of it all, the coffee is probably the worst I’ve seen of a Dunkin before. Save yourselves the regret and go to the one on Chambers road instead.

Atmosphere: 3

Food: 1

Service: 1

Emma Butler

I ordered a bagel there and they gave me the wrong one and I didn’t realize until I left but I just let it go. But then I went to take a bite and it was cold and hard as a rock. I’m not sure if it was stale or over cooked but it was definitely dark for being a plane bagel🙃

Food: 1

Sub Kun

Missing ingredients in the drink & when I went back the mid aged lady said it’s the same drink while it wasn’t at all (not first time ordering), she just added whipped cream on top that was clearly missing but denied that it’s missing mocha swirls & kept insisting she added herself while it was just mocha drizzle. My large hot coffee with 3 creams tasted just cream & not coffee. Does this picture look like large coffee with 3 creams? Nope it’s full of cream.

Atmosphere: 1

Food: 1

Service: 1

Roo Roo

We got in a car wreck today right outside of there shop and all the workers cared for me and my babies. They gave us a nice calm place to sit and some food and drinks for the kids. It warms my heart there are such great ppl that work there ! They were truly a life saver in that moment !

Atmosphere: 5

Food: 5

Service: 5

Sherrhonda Ebony

I went through the drive through this morning. one in which was a bagel with cream cheese. my bagel wnd cream cheese had hair in it. my hair has been tied up so it was not my hair, the hair was mixed in with the cream cheese. food gone to waste I was not going to pick through the cream cheese to make sure there werent anymore strands.

Food: 2

Service: 4

Brenda Havens

Horrible in every way

Atmosphere: 1

Food: 1

Service: 1

Brenda Lutz

Fall is in the air! Pumpkin and spice and everything nice! Including the workers! Festivally decor, smells are sweet when you enter. Clean and inviting!

Atmosphere: 5

Food: 5

Service: 5

Hui “CatCat” Huang

Meet up with my friend and we had a brief breakfast together. It provide pretty good breakfast here.

Atmosphere: 4

Food: 4

Service: 4

Judy Merrow

I order tea because I don’t like coffee. Today I got a green iced tea as usual. Surprise! It has a coffee taste. Must be coffee was brewed previously. Not happy. 🤢

Ravi Ja

Very rude staff. Worst place ever to visit. I was at driver through through lane. I was ordering but staff close the window without even asking if i need to place anymore order. No food items they have and upon asking for suggestions for available iteams i got an answer we don’t have nothing.
SO SO RUDE. So i left without buying nothing from this place.

Service: 1

Peter Spiak

Hey, it's dunkin, so I'll keep going. But this location seems to run out of items often.

Atmosphere: 4

Food: 4

Service: 3

J Bau

Not sure what happened to this Dunkin. They are so rude. Blasting music that customers have to ask them to turn down, won't make eye contact. The last few times that I've been here, they forget ingredients in drinks, warm items are cold, cold items are warm, and they are all around unfriendly and unhelpful. They inform you that they are out of something, then walk away from you and keep their back to you. You have to ask them for different donuts or for a refund. If I politely ask for a refund for the part of my order that you aren't able to give me (because you didn't offer me a refund or different equivalent items) , be nice about it. The bagel bites are cold, the drinks are missing ingredients. This used to be an awesome Dunkin. Not sure what is going on.

Atmosphere: 1

Food: 1

Service: 1

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