After spending 7 hours in the ER, stopped at kfc for dinner. What a mistake! The chicken was so overcooked it could hardly be cut, the biscuit was rock hard and the potatoes were luke warm. Such a sorry experience!
Placed an order at the drive through we were asked to pull up by the door, there was another car waiting in front of us. And then a couple more cars behind us, a girl came out went to the last car trying to find who ordered chcken nuggets. Person in front of us ordered that! She then came back out with another order and went straight to the car behind us and gave them that order!
Atmosphere: 3
Food: 3
Service: 1
Brian J. Spencer
Awful service: doesn’t matter if you use their app or the drive-thru you still have to wait 15+ minutes for your food to be ready. They always forget a side or 2. And the food is loaded with salt.
Atmosphere: 1
Food: 2
Service: 1
Justin Martin
Go up to the front counter guy acts like he doesn't want to be there get all the way home biscuits are raw mac and cheese is old I bought a 12-piece family meal and spent$50
Atmosphere: 1
Food: 1
Service: 1
Brad Harbst
I hadn't been to KFC in a while. I actually avoided it for reasons that I will definitely go into if you were to contact me privately, but what I would share with you would not be something I would want to share publicly... But anyway, it was my first time using their mobile app to place an order. So I did all of my ordering on the app in the parking lot, placed the order, and drove through their drive-thru. When I got to the speaker the person on the other end told me "yeah you have to come in to pick those up" when I told them I had a mobile order for Brad. In the app there was no indication where I was supposed to go. In fact, every place is different. When I order on the app of McDonald's they come out to the parking lot and give me my food once i select that I'm there. When I go to Taco Bell I simply drive through the drive-thru and tell them mobile order for Brad and I get my food when I get to the window. This app did not indicate anywhere where I was supposed to get my food. That's number one.
Number two: when I got home, shocking, I realized that they didn't put any of the barbecue sauce that I ordered in my bag. It was very simple. Barbecue sauce for my chicken tenders, and I ordered barbecue sauce again for my french fries. So by my count there should have been two and there were zero.
Number three: I ordered four biscuits because I love dipping my biscuits in the mashed potatoes and gravy, but after I took my first and last bite of one of them it was so incredibly undercooked that I spit it out into the coleslaw that was warm because it had sat under the mashed potatoes. I then proceeded to take the rest of that biscuit and crumple it up in my hand and it literally turned back into dough. This has got to be the most disgusting KFC I have ever been to and I will never ever return.
Bear in mind that if it was not inappropriate, I would totally list number four. And believe me when I tell you, everything that I've said about my order Dulls in comparison to what I could tell you about one of the employees who works there. But because of its inappropriate nature I won't be bringing it up here.
Food: 1
Service: 1
S Dzebic
Broken ice maker so I got really warm drinks? They didn't even bother to let us know.. funny place
Cameron Bockus
Every time I've been here, the staff has been absolute douchebags. Plain rude and mean and often missing items on the menu. Highly recommend going literally anywhere else
Atmosphere: 1
Food: 1
Service: 1
Megan Wilson
Mobile order should beable to get quick drive through especially if no one there but I. I was rudely told I needed to go in to pick it up. I won't be back anytime soon
Food: 1
Recommended dishes: Chicken Sandwich
zoe hirschfeld
Y’all are some nasty mfs. Found someone’s black hair in my fries and the manager w the red hair looks like he’s always strung out
My only complaint is the price for slaw is a bit high. I personally have chosen to drive to horseheads vs. Southside. The food and service is leaps and bounds better.
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Jonathan & Teresa McInroy
First I asked about the buckets of chicken and was told it's listed on the menu board, second I was shorted my change, 3rd my 8 piece bucket is more than 1/2 drumb sticks. You failed!
Atmosphere: 1
Food: 1
Service: 1
Cheryl Ladd
We just stopped in for a qwik lunch . The service was great and fast . Very friendly.
Kid-friendliness: All kids are welcome and great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Stripts, Gravy
Laurie Mott
Food was awful. Got 8 pc bucket and they give me 6 legs and 1 wing and 1 thigh. The coating had come off all the pieces. This was 2nd time there. First time was bad experience also. The 2nd chance was just awful. I will not spend money there again.
After spending 7 hours in the ER, stopped at kfc for dinner. What a mistake! The chicken was so overcooked it could hardly be cut, the biscuit was rock hard and the potatoes were luke warm. Such a sorry experience!
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Fried Chicken, Classic Chicken Sandwich
Placed an order at the drive through we were asked to pull up by the door, there was another car waiting in front of us. And then a couple more cars behind us, a girl came out went to the last car trying to find who ordered chcken nuggets. Person in front of us ordered that! She then came back out with another order and went straight to the car behind us and gave them that order!
Atmosphere: 3
Food: 3
Service: 1
Awful service: doesn’t matter if you use their app or the drive-thru you still have to wait 15+ minutes for your food to be ready. They always forget a side or 2. And the food is loaded with salt.
Atmosphere: 1
Food: 2
Service: 1
Go up to the front counter guy acts like he doesn't want to be there get all the way home biscuits are raw mac and cheese is old I bought a 12-piece family meal and spent$50
Atmosphere: 1
Food: 1
Service: 1
I hadn't been to KFC in a while. I actually avoided it for reasons that I will definitely go into if you were to contact me privately, but what I would share with you would not be something I would want to share publicly... But anyway, it was my first time using their mobile app to place an order. So I did all of my ordering on the app in the parking lot, placed the order, and drove through their drive-thru. When I got to the speaker the person on the other end told me "yeah you have to come in to pick those up" when I told them I had a mobile order for Brad. In the app there was no indication where I was supposed to go. In fact, every place is different. When I order on the app of McDonald's they come out to the parking lot and give me my food once i select that I'm there. When I go to Taco Bell I simply drive through the drive-thru and tell them mobile order for Brad and I get my food when I get to the window. This app did not indicate anywhere where I was supposed to get my food. That's number one.
Number two: when I got home, shocking, I realized that they didn't put any of the barbecue sauce that I ordered in my bag. It was very simple. Barbecue sauce for my chicken tenders, and I ordered barbecue sauce again for my french fries. So by my count there should have been two and there were zero.
Number three: I ordered four biscuits because I love dipping my biscuits in the mashed potatoes and gravy, but after I took my first and last bite of one of them it was so incredibly undercooked that I spit it out into the coleslaw that was warm because it had sat under the mashed potatoes. I then proceeded to take the rest of that biscuit and crumple it up in my hand and it literally turned back into dough. This has got to be the most disgusting KFC I have ever been to and I will never ever return.
Bear in mind that if it was not inappropriate, I would totally list number four. And believe me when I tell you, everything that I've said about my order Dulls in comparison to what I could tell you about one of the employees who works there. But because of its inappropriate nature I won't be bringing it up here.
Food: 1
Service: 1
Broken ice maker so I got really warm drinks? They didn't even bother to let us know.. funny place
Every time I've been here, the staff has been absolute douchebags. Plain rude and mean and often missing items on the menu. Highly recommend going literally anywhere else
Atmosphere: 1
Food: 1
Service: 1
Mobile order should beable to get quick drive through especially if no one there but I. I was rudely told I needed to go in to pick it up. I won't be back anytime soon
Food: 1
Recommended dishes: Chicken Sandwich
Y’all are some nasty mfs. Found someone’s black hair in my fries and the manager w the red hair looks like he’s always strung out
Atmosphere: 1
Food: 2
Service: 2
Good quick service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
Restaurantji Recommends
My only complaint is the price for slaw is a bit high. I personally have chosen to drive to horseheads vs. Southside. The food and service is leaps and bounds better.
Food: 5
Service: 5
Recommended dishes: Fried Chicken
First I asked about the buckets of chicken and was told it's listed on the menu board, second I was shorted my change, 3rd my 8 piece bucket is more than 1/2 drumb sticks. You failed!
Atmosphere: 1
Food: 1
Service: 1
We just stopped in for a qwik lunch . The service was great and fast . Very friendly.
Kid-friendliness: All kids are welcome and great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Stripts, Gravy
Food was awful. Got 8 pc bucket and they give me 6 legs and 1 wing and 1 thigh. The coating had come off all the pieces. This was 2nd time there. First time was bad experience also. The 2nd chance was just awful. I will not spend money there again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Gravy
Not bad but ? so bad
Atmosphere: 4
Food: 4
Service: 4
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