Walked inside, skipped the kiask and waited at the desk because I wanted to pay cash, patiently waited 10 minutes. Worker said to other worker, looks like they don’t know how to use the kiask. I just left after that.
Atmosphere: 2
Food: 3
Service: 1
CSK Voids
Let me tell you about the greatest fast food employee to ever lace up an apron. Tim. Tim is the Assistant Manager for this location. The absolute professionalism, dedication, integrity, and excellence demonstrated by Tim on a daily basis is second to none. In a world full of fast food workers who care so little for their job, let alone the people they serve. Tim is the exception. Tim not only cares deeply about the customers he serves and always makes something right if it is wrong, but also has a phenomenal work ethic and strong leadership & morals. In my whole life I have never witnessed such a hardworking and inspired KFC employee with a kindhearted soul. I believe Tim could be the CEO of KFC. In fact, I believe Scott Mezvinsky should personally thank Tim for being such an amazing representation of the company’s down south roots and community driven hospitality that their franchise has praised since the beginning in 1930’s Kentucky providing a down home oasis in an otherwise strictly northern yankee buffalo bills cheering city. So from all of us from the community Tim serves, we thank you for your extreme dedication to service and unrelenting courage in a troubling time and chaotic part of the year. and less we forget, Tim couldn’t do it alone, we also thank all the supporting staff who made it possible for Tim to reach his full potential as the greatest fast food professional of modern history.
Atmosphere: 5
Food: 5
Service: 5
Gang Zhou
Just off the freeway, easy to find
Atmosphere: 5
Food: 4
Service: 4
Aza Kh
I stopped by at 9 PM, but it was closed. Then I drove to the drive-thru, and the guy there was really rude—he didn’t want to assist me. I asked him about my order to make sure everything was correct, and he just sighed. That’s really ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Anonymous
Driest chicken I've ever had
Food: 1
Christine Lance
Went through drive through. Missing some food after being pulled around to wait.. tried to call and notify them and took 20 mins to answer the phone. Won't be going back..
Atmosphere: 2
Food: 2
Service: 2
Alana Dent
Sat in the drive thru for well over 10 minutes without anyone taking my order. No line. Nobody in front of me. Nothing. At 530pm. Straight ridiculous. There wasn’t a single car in line or inside. Place is trash.
Mike Butler
Once again they gave wrong side dish always have problems here
Atmosphere: 3
Food: 3
Service: 3
Jessica Martinez
Amazing place love then female manager and all the employees 👏 great customer service 👏 👍
Atmosphere: 5
Food: 5
Service: 5
Anna Viele
I would give a zero if I could. We are tired of ordering 1 or 2 items and being asked to pull around to the front when there is no one behind us. Then, 20 minutes later, one of us has to go inside because they forgot about us. Its one thing if they were short staffed and slammed, but when we were there, the inside was empty and staff were twiddling their thumbs. Manager was extremely rude. Update: They are now under new management and service is very much improved.
Old/chewy nuggets were served. Upon ask of new nuggets, employee made a bad face and got the new nuggets without any apology. Very bad service!
Atmosphere: 3
Food: 3
Service: 2
Tyler Fauver
Giving this a one star because zero stars isn’t an option. Was told to pull around to the front for three things, when it wasn’t busy at all. They forgot 2 things, so he ran back inside. Forgot straws to my drinks. Then I come home and one of the sandwiches wasn’t even right. I want a refund for this inconvenience and I will NOT be returning. Seems like you guys half ass stuff here all of the time.
Linda Richardson
After spending 7 hours in the ER, stopped at kfc for dinner. What a mistake! The chicken was so overcooked it could hardly be cut, the biscuit was rock hard and the potatoes were luke warm. Such a sorry experience!
Placed an order at the drive through we were asked to pull up by the door, there was another car waiting in front of us. And then a couple more cars behind us, a girl came out went to the last car trying to find who ordered chcken nuggets. Person in front of us ordered that! She then came back out with another order and went straight to the car behind us and gave them that order!
Atmosphere: 3
Food: 3
Service: 1
Brian J. Spencer
Awful service: doesn’t matter if you use their app or the drive-thru you still have to wait 15+ minutes for your food to be ready. They always forget a side or 2. And the food is loaded with salt.
Walked inside, skipped the kiask and waited at the desk because I wanted to pay cash, patiently waited 10 minutes. Worker said to other worker, looks like they don’t know how to use the kiask. I just left after that.
Atmosphere: 2
Food: 3
Service: 1
Let me tell you about the greatest fast food employee to ever lace up an apron. Tim. Tim is the Assistant Manager for this location. The absolute professionalism, dedication, integrity, and excellence demonstrated by Tim on a daily basis is second to none. In a world full of fast food workers who care so little for their job, let alone the people they serve. Tim is the exception. Tim not only cares deeply about the customers he serves and always makes something right if it is wrong, but also has a phenomenal work ethic and strong leadership & morals. In my whole life I have never witnessed such a hardworking and inspired KFC employee with a kindhearted soul. I believe Tim could be the CEO of KFC. In fact, I believe Scott Mezvinsky should personally thank Tim for being such an amazing representation of the company’s down south roots and community driven hospitality that their franchise has praised since the beginning in 1930’s Kentucky providing a down home oasis in an otherwise strictly northern yankee buffalo bills cheering city. So from all of us from the community Tim serves, we thank you for your extreme dedication to service and unrelenting courage in a troubling time and chaotic part of the year. and less we forget, Tim couldn’t do it alone, we also thank all the supporting staff who made it possible for Tim to reach his full potential as the greatest fast food professional of modern history.
Atmosphere: 5
Food: 5
Service: 5
Just off the freeway, easy to find
Atmosphere: 5
Food: 4
Service: 4
I stopped by at 9 PM, but it was closed. Then I drove to the drive-thru, and the guy there was really rude—he didn’t want to assist me. I asked him about my order to make sure everything was correct, and he just sighed. That’s really ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Driest chicken I've ever had
Food: 1
Went through drive through. Missing some food after being pulled around to wait.. tried to call and notify them and took 20 mins to answer the phone.
Won't be going back..
Atmosphere: 2
Food: 2
Service: 2
Sat in the drive thru for well over 10 minutes without anyone taking my order. No line. Nobody in front of me. Nothing. At 530pm. Straight ridiculous. There wasn’t a single car in line or inside. Place is trash.
Once again they gave wrong side dish always have problems here
Atmosphere: 3
Food: 3
Service: 3
Amazing place love then female manager and all the employees 👏 great customer service 👏 👍
Atmosphere: 5
Food: 5
Service: 5
I would give a zero if I could. We are tired of ordering 1 or 2 items and being asked to pull around to the front when there is no one behind us. Then, 20 minutes later, one of us has to go inside because they forgot about us. Its one thing if they were short staffed and slammed, but when we were there, the inside was empty and staff were twiddling their thumbs. Manager was extremely rude. Update: They are now under new management and service is very much improved.
Service: 1
Restaurantji Recommends
Old/chewy nuggets were served. Upon ask of new nuggets, employee made a bad face and got the new nuggets without any apology. Very bad service!
Atmosphere: 3
Food: 3
Service: 2
Giving this a one star because zero stars isn’t an option. Was told to pull around to the front for three things, when it wasn’t busy at all. They forgot 2 things, so he ran back inside. Forgot straws to my drinks. Then I come home and one of the sandwiches wasn’t even right. I want a refund for this inconvenience and I will NOT be returning. Seems like you guys half ass stuff here all of the time.
After spending 7 hours in the ER, stopped at kfc for dinner. What a mistake! The chicken was so overcooked it could hardly be cut, the biscuit was rock hard and the potatoes were luke warm. Such a sorry experience!
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Fried Chicken, Classic Chicken Sandwich
Placed an order at the drive through we were asked to pull up by the door, there was another car waiting in front of us. And then a couple more cars behind us, a girl came out went to the last car trying to find who ordered chcken nuggets. Person in front of us ordered that! She then came back out with another order and went straight to the car behind us and gave them that order!
Atmosphere: 3
Food: 3
Service: 1
Awful service: doesn’t matter if you use their app or the drive-thru you still have to wait 15+ minutes for your food to be ready. They always forget a side or 2. And the food is loaded with salt.
Atmosphere: 1
Food: 2
Service: 1
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