Dunkin'

16302 Cross Bay Blvd, Howard Beach
(347) 825-4557

Recent Reviews

Nancy Laboriel

Very rude employees. I overheard the cashier make a comment to a customer about her appearance. Very unprofessional. This is not okay. I can't believe she did that. Please stress to your employees that they should practice better customer service.

Atmosphere: 1

Food: 1

Service: 1

Kevin Graer

Baffling how incompetent their afternoon staff is.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bagels

L M

For Dunkin' it's not bad...

Bronx Al

Its good and they make good

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hash Browns, Croissant, Iced Latte

Philip Zalon

Recently redesigned location. Adequate parking lot in front of the store. Store is long and narrow, with seating available. Very nice spot. Everything tasted fresh. Coffee was hot. At the pick-up section, fellow called out the orders as they were ready, so there was no guessing involved on the customers’ part. Showed he cared. Very clean place. I liked it.Vegetarian options: Options are availableDietary restrictions: There are choicesParking: Parking lot in frontKid-friendliness: Very friendlyWheelchair accessibility: It is accessible

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Original Blend Coffee, Donuts

A

I placed an online order for pick up in store. My daughter stood at the pick up counter and was barely acknowledged despite seeing her standing. Instead of providing us with what was ordered they decided they had the right to change my order, without discussing it wiith us, for items of poor quality and items we don't like. $10.37 of my $17.88 should be refunded to me for poor service, disrespect for customers and donuts/that are sub-par and will be thrown out. The order was for 9 vanilla cream, 3 jelly and 1 croissant. There are 6 inedible stale jelly with liquefied/melted sugar, ONE DISGUSTING BAVARIAN CREAM THAT I'm guessing they thought would trick me into thinking it was a vanilla cream. But I'm not stupid. I only received FOUR vanilla cream and that was the bulk of the dozen and most important. I should be refunded for 5 vanilla cream (not in order), inedible Bavarian that no one wanted in for place, 6 slimy wet jelly donuts and a day old stale croissant for a total of $17.88. Next time I will travel out of my way to East New York where the donuts are fresh and customers matter.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sad Excuse for a Donut

mary austin

Made the iced coffee

Atmosphere: 4

Service: 4

L E

Sethin and his grandpa were great people and friendly and fixed a drink for me without issues. They are bright and positive and God bless them.

Atmosphere: 5

Food: 5

Service: 5

Evo Sage

Sethin and his grandpa were great people and friendly and fixed a drink for me without issues. They are bright and positive and God bless them.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Oat

It’s Dunkin’. The white cheddar bagel twist was pretty good.

Atmosphere: 3

Food: 4

Service: 5

Ben

The workers are very nice, and friendly. I made the mistake of my Matcha latte, they so very happy to to help me to change the new one. So nice and will be

Atmosphere: 5

Food: 5

Service: 5

Lisa Sansone

Really good coffee and donuts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Black Pepper Breakfast Sandwich, Wake

Oof meh:p

The food is good, same it's always been. Just turned off by tip jars on the counter when they get a full wage. There are drivers, waiters, barbers who get less money by law due to tips. Not cool guys. I don't ask for a tip after i give you a vaccination...just saying, take pride in your work.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Iced Latte

Bobby Clarke

So now you have to ask them( seems to me more often than you think) to stir your coffee after you ask for a dark roast with sugar and cream?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sad Excuse for a Donut

Adriana Carr

I run on Dunkin and this location is the best first thing every morning on way to work. The staff is exceptional and serve up fast fresh coffee on demand.

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