Recommended dishes: Famous Bowl, Tender, Bucket of Chicken and Sides, Chicken Sandwich, Mashed Potato, Cole Slaw, 12 PC Chicken Meal, Famous Bowl Combo, 5 PC Tenders Big Box
Amelia Burns
I placed three online orders, upon arrival, i gave my name and asked for my order. A female employee and a guys with durag on his head were very rude. They say they dont have any order unfer that name. Eventually they found .They gave me my order. Wheni get to my car there were only two orders. I went back in to ask for my third order, the guy with the durag who i think is the manager got very aggressive acting as if I am a fraud or something. He finally found my order. I don't recommend this location. The employees don't know how to act with customer. They all need some training in customer service. Especially the manager (durag guy)
Atmosphere: 1
Food: 4
Service: 1
LCorp.1
Bought the $10,8pc bucket w/ mashed potatoes,gravy. Absolutely delicious 😋. Well worth the buy! 😀
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Famous Bowl
Layana Bhojraj
It's quick and chicken is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bucket of Chicken and Sides
shotoklass
I'm the first customer at the Howard beach place, opened at 10:30am i walked in and asked for the $10 Tuesday special, and still had to wait about 15 minutes, they are open but they are never ready, this is not the first time, and please stop the bs about they are cooking it fresh, if they open at 10:30 it should be ready to go, people getting to work this is not a fast food kfc.
Atmosphere: 2
Food: 4
Service: 1
KAYLA KAY
UI don’t know if I’d recommend this KFC. The employees behind the counter were on their phones, complaining about other workers not showing up, and overall came off as rude and unprofessional. They also don’t seem to listen the first time you have to repeat yourself, and when you do, they’ll either ignore you or respond rudely with “I heard you the first time,” only to still get your order wrong because they clearly weren’t paying attention.
The wait time is just as frustrating. Even if you place a mobile order, you’ll be waiting. I’d suggest ordering at least 25 minutes before you arrive, because the food won’t be ready when the app says it is.
On the bright side, the food does come out fresh probably because by the time they finally make your order, they’ve run out of whatever was sitting out before. So yes, the food is fresh, but the service is unprofessional, rude, and slow.
Atmosphere: 2
Food: 3
Service: 1
Stefan G
The slowest KFC I've ever been to. Food was good however.
Atmosphere: 2
Food: 5
Service: 1
Russell George
Waited 25 min for food and ice machine not working
Service: 1
Yishay TheWaxSculptor
I usually leave positive reviews, but my experience at this location was disturbing. While staying at a nearby motel, I came in and calmly asked about food that was missing from my order. The man behind the counter looked me in the face and called me a racial slur — not under his breath, but directly to me.
I reported this incident to corporate, expecting some level of accountability, but I never received a response. That silence only adds to the harm.
No customer should ever be spoken to like that. It was unprofessional, disrespectful, and completely unacceptable.
Atmosphere: 1
Food: 2
Service: 2
M Ramirez
Wait 45 minutes for a 5 piece nuggets and 2 biscuits.
Long wait times, only two people working in the franchise operating online, in person and drive thru lines. There appeared to be a language barrier because I didn't get the order I requested.
Atmosphere: 2
Food: 4
Service: 2
Manpreet Singh
Very slow service next time never come back
vlad konyshev
If you don't mind to wait 20 min for chiken wings it's probably your place. Very lazy and unfriendly stuff
Atmosphere: 1
Service: 1
Jaese Soto
They never have enough original, make you wait 15 to 20 minutes. ALWAYS!!
Atmosphere: 2
Food: 1
Ravina Parmanand
I ordered 12 pcs chicken and they gave me only 7 pcs. I’m furious
Great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl, Tender, Bucket of Chicken and Sides, Chicken Sandwich, Mashed Potato, Cole Slaw, 12 PC Chicken Meal, Famous Bowl Combo, 5 PC Tenders Big Box
I placed three online orders, upon arrival, i gave my name and asked for my order. A female employee and a guys with durag on his head were very rude. They say they dont have any order unfer that name. Eventually they found .They gave me my order. Wheni get to my car there were only two orders. I went back in to ask for my third order, the guy with the durag who i think is the manager got very aggressive acting as if I am a fraud or something. He finally found my order. I don't recommend this location. The employees don't know how to act with customer. They all need some training in customer service. Especially the manager (durag guy)
Atmosphere: 1
Food: 4
Service: 1
Bought the $10,8pc bucket w/ mashed potatoes,gravy. Absolutely delicious 😋. Well worth the buy! 😀
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Famous Bowl
It's quick and chicken is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bucket of Chicken and Sides
I'm the first customer at the Howard beach place, opened at 10:30am i walked in and asked for the $10 Tuesday special, and still had to wait about 15 minutes, they are open but they are never ready, this is not the first time, and please stop the bs about they are cooking it fresh, if they open at 10:30 it should be ready to go, people getting to work this is not a fast food kfc.
Atmosphere: 2
Food: 4
Service: 1
UI don’t know if I’d recommend this KFC. The employees behind the counter were on their phones, complaining about other workers not showing up, and overall came off as rude and unprofessional. They also don’t seem to listen the first time you have to repeat yourself, and when you do, they’ll either ignore you or respond rudely with “I heard you the first time,” only to still get your order wrong because they clearly weren’t paying attention.
The wait time is just as frustrating. Even if you place a mobile order, you’ll be waiting. I’d suggest ordering at least 25 minutes before you arrive, because the food won’t be ready when the app says it is.
On the bright side, the food does come out fresh probably because by the time they finally make your order, they’ve run out of whatever was sitting out before. So yes, the food is fresh, but the service is unprofessional, rude, and slow.
Atmosphere: 2
Food: 3
Service: 1
The slowest KFC I've ever been to. Food was good however.
Atmosphere: 2
Food: 5
Service: 1
Waited 25 min for food and ice machine not working
Service: 1
I usually leave positive reviews, but my experience at this location was disturbing. While staying at a nearby motel, I came in and calmly asked about food that was missing from my order. The man behind the counter looked me in the face and called me a racial slur — not under his breath, but directly to me.
I reported this incident to corporate, expecting some level of accountability, but I never received a response. That silence only adds to the harm.
No customer should ever be spoken to like that. It was unprofessional, disrespectful, and completely unacceptable.
Atmosphere: 1
Food: 2
Service: 2
Wait 45 minutes for a 5 piece nuggets and 2 biscuits.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Long wait times, only two people working in the franchise operating online, in person and drive thru lines. There appeared to be a language barrier because I didn't get the order I requested.
Atmosphere: 2
Food: 4
Service: 2
Very slow service next time never come back
If you don't mind to wait 20 min for chiken wings it's probably your place. Very lazy and unfriendly stuff
Atmosphere: 1
Service: 1
They never have enough original, make you wait 15 to 20 minutes. ALWAYS!!
Atmosphere: 2
Food: 1
I ordered 12 pcs chicken and they gave me only 7 pcs. I’m furious
Food: 1
Service: 1
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