As soon as my friend and i walked in we were greeted by joel and tamika very welcoming..The place was very clean the service and coffee were great thank you for hiring such great people we will be coming back ....Angelo and Nathan...
Atmosphere: 5
Food: 5
Service: 5
Jo C.
I just love being ignored by employees. The cashier blantly ignored me as I waited to be serviced at the register. She even came from behind the counter, grabbed something, put it in the oven, and then proceeded to go to the other end of the counter to chat it up with people while seeing I was standing there waiting. I had to then ask someone who I am assuming to be the manager if there was someone to take orders. He then looked at her as she's still talking and then decided to take my order. Another lady came in and stood there waiting and looking around for some time because the amazing employee is still chatting it up at the other end of the counter with no regard to how long she's been waiting. Only until about two other people came into the store, did she decide she might need to take orders. Maybe it's store policy to only start assisting customers at the register when there is a minimum of 3 people?
Atmosphere: 3
Food: 3
Service: 1
Amanda Simmonds
I will definitely come back thank you for being kind 😇.
Atmosphere: 5
Food: 5
Service: 5
Juan Carlos Zelaya
Drinks had too much ice and tasted water down...
Atmosphere: 5
Food: 4
Service: 5
Shiva Ratna
Busy but efficient service. Scenic views, perfect for chilling or work.
Atmosphere: 5
Food: 4
Service: 5
Content Publisher
Two boomers are seating here without any drinks and foods, take up the space of 7 person by spreading their things all around and not considering anyone around.
They are also very loud.
What a lame situation ffs.
Corporate should control this s.
Atmosphere: 1
anshdeep singh
Good seating arrangement.
Atmosphere: 5
Food: 5
Service: 5
Gina Madera
Always a crazy wait time, the drinks aren’t as good as other stores. I try to give it another shot but was disappointed.
Atmosphere: 2
Food: 3
Service: 3
Mya Kassim
I had a very disappointing experience at Starbucks at Cross Bay, NY. My family and I went in person and ordered 4 drinks. 3 were made and there was 1 outstanding. We waited for 20mins to get a grande beverage despite asking 3 different people to check on it (one who completely forgot or disregarded my request - He facilitated everyone else who was waiting on their orders and checked on theirs) Tbh, if it wasn’t for Steph, I’d probably still be waiting. She’s the only person there with actual customer service skills and understand that Starbucks is a fast food service. Emphasis on fast.
Matthew “Matty8767”
This location was my go to for all things Starbucks. My wife and I have been coming here for years and the service and coffee have been consistently outstanding. Recently there has been some change in the quality of their products. My wife and I order the same drink religiously venti dark roast with one or two shots of Expresso. Yes we're boring. Recently we have received the coffee without the Expresso shots! I thought that this may have been an oversight but it started to happen repeatedly. It happens so often now that I no longer consider this location reliable. I understand that the Howard Beach location is very busy but if I pay for a shot of Expresso I'm willing to wait for the shot of Expresso. I'm very disappointed. I believe that the baristas think that this activity will go unnoticed by the consumer...it doesn't.
they put a Sticker and i can tell it was on purpose On the sandwhich i guess they’re right Don’t support these Places 😢
Raj S
First timer . Went to JFK airport and on our way back wanted to get a fresh coffee ☕️ … had a long drive and we thought the coffee will refresh us ! This was the closest to JFK and came here . Parking was small but we got one …
Coffee was disappointing ! Cortado has been our favorite but this was the most disappointing cortado that we ever had . I think she just did 1 shot instead of 3 ! It tasted like milk with very less coffee .. also had a latte and it was just tooooooo bad ! Never ever tasted a latte as bad as this in any of the other Starbucks locations. .. wanted to give 1 star but have a 2 !! Very very disappointed customer ! 2 stars ⭐️ ⭐️
Atmosphere: 3
Food: 2
Service: 3
Beau Dure
This is NOT a quick detour, nor does it have plenty of parking. Cute building, though, so if you have plenty of time to find parking, make U-turns and wait for your drink (the customer-to-staff ratio is off the charts), stop by.
Atmosphere: 5
Food: 5
Service: 3
Brian Carmichael
Nice place service is slow I had to ask for my drink twice as they stood there talking
As soon as my friend and i walked in we were greeted by joel and tamika very welcoming..The place was very clean the service and coffee were great thank you for hiring such great people we will be coming back ....Angelo and Nathan...
Atmosphere: 5
Food: 5
Service: 5
I just love being ignored by employees. The cashier blantly ignored me as I waited to be serviced at the register. She even came from behind the counter, grabbed something, put it in the oven, and then proceeded to go to the other end of the counter to chat it up with people while seeing I was standing there waiting. I had to then ask someone who I am assuming to be the manager if there was someone to take orders. He then looked at her as she's still talking and then decided to take my order. Another lady came in and stood there waiting and looking around for some time because the amazing employee is still chatting it up at the other end of the counter with no regard to how long she's been waiting. Only until about two other people came into the store, did she decide she might need to take orders. Maybe it's store policy to only start assisting customers at the register when there is a minimum of 3 people?
Atmosphere: 3
Food: 3
Service: 1
I will definitely come back thank you for being kind 😇.
Atmosphere: 5
Food: 5
Service: 5
Drinks had too much ice and tasted water down...
Atmosphere: 5
Food: 4
Service: 5
Busy but efficient service. Scenic views, perfect for chilling or work.
Atmosphere: 5
Food: 4
Service: 5
Two boomers are seating here without any drinks and foods, take up the space of 7 person by spreading their things all around and not considering anyone around.
They are also very loud.
What a lame situation ffs.
Corporate should control this s.
Atmosphere: 1
Good seating arrangement.
Atmosphere: 5
Food: 5
Service: 5
Always a crazy wait time, the drinks aren’t as good as other stores. I try to give it another shot but was disappointed.
Atmosphere: 2
Food: 3
Service: 3
I had a very disappointing experience at Starbucks at Cross Bay, NY. My family and I went in person and ordered 4 drinks. 3 were made and there was 1 outstanding. We waited for 20mins to get a grande beverage despite asking 3 different people to check on it (one who completely forgot or disregarded my request - He facilitated everyone else who was waiting on their orders and checked on theirs) Tbh, if it wasn’t for Steph, I’d probably still be waiting. She’s the only person there with actual customer service skills and understand that Starbucks is a fast food service. Emphasis on fast.
This location was my go to for all things Starbucks. My wife and I have been coming here for years and the service and coffee have been consistently outstanding. Recently there has been some change in the quality of their products. My wife and I order the same drink religiously venti dark roast with one or two shots of Expresso. Yes we're boring. Recently we have received the coffee without the Expresso shots! I thought that this may have been an oversight but it started to happen repeatedly. It happens so often now that I no longer consider this location reliable. I understand that the Howard Beach location is very busy but if I pay for a shot of Expresso I'm willing to wait for the shot of Expresso. I'm very disappointed. I believe that the baristas think that this activity will go unnoticed by the consumer...it doesn't.
Restaurantji Recommends
they put a Sticker and i can tell it was on purpose
On the sandwhich i guess they’re right Don’t support these
Places 😢
First timer . Went to JFK airport and on our way back wanted to get a fresh coffee ☕️ … had a long drive and we thought the coffee will refresh us ! This was the closest to JFK and came here . Parking was small but we got one …
Coffee was disappointing ! Cortado has been our favorite but this was the most disappointing cortado that we ever had . I think she just did 1 shot instead of 3 ! It tasted like milk with very less coffee .. also had a latte and it was just tooooooo bad ! Never ever tasted a latte as bad as this in any of the other Starbucks locations. .. wanted to give 1 star but have a 2 !! Very very disappointed customer ! 2 stars ⭐️ ⭐️
Atmosphere: 3
Food: 2
Service: 3
This is NOT a quick detour, nor does it have plenty of parking. Cute building, though, so if you have plenty of time to find parking, make U-turns and wait for your drink (the customer-to-staff ratio is off the charts), stop by.
Atmosphere: 5
Food: 5
Service: 3
Nice place service is slow I had to ask for my drink twice as they stood there talking
Best Starbucks
Atmosphere: 5
Food: 5
Service: 5
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