SugarBun.NYC Bakery & Cafe

Places excellent high-end Bakery Goods rolls Donuts anything you could possibly imagine and an area where you can sit they do have a bathroom but it's in the back and you have to ask the lady to use it parking is in the back of the building but you can get parking in the street if you're lucky and it's paid for parking

Atmosphere: 5

Food: 5

Service: 5

Expensive products bad quality , regular service.

Atmosphere: 4

Food: 3

Service: 3

Horrible customer service! Was heading to work I was standing at the counter for 10 minutes not one staff member asked to take my order! I’d rather spend my hard earned money at Starbucks down the block! Learn how to treat your customers! Especially the lady with the short bob! How unprofessional

Lots of cakes, pastry, bagels, Donuts and breakfast. Etc. I had smoke Salmon and cream cheese on a whole wheat bagel, mushroom Omelette and coffee, the bagel was so tasty and the rest was all good
Quick service and free parking lot in the back.

Atmosphere: 5

Food: 5

Service: 5

Bakery and Cafe. So given that. When I order I latte i was surprised that they used the same paper cup to broth the milk. I was just asking my self maybe the staff was being lazy, I didn’t see a milk froth pitcher near. Either way not expected from a “cafe” place. Also the red velvet that I had was a little stale. Maybe was a few days. Maybe I’ll have better luck on my next visit.

Atmosphere: 4

Food: 3

Service: 5

Asked for a chocolate plaque she had to redo it 3 times made it so messy and when I asked of it to be fixed she caught a freaking attitude .both cashier and whoever the hell was writing in my plaque

Service: 1

On the money

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Cupcakes, Bagel

So went on Uber eats to get some lunch seen this place and pictures of burgers looked good i ordered a mushroom and onion burger with Swiss cheese let's just say all I got in my tray was a bunch so soaked in greased it legit fell apart in my hand picking it up and let's get to the best part no onions or mushrooms on the burger just Swiss cheese at over $20 for a burger in would have expected better i decided to eat it anyways because I'm not throwing away $20 take a bite and the burger is still raw what a waste 🙂 😅 🙃 called the restaurant to speak to someone got transferred and just got fed up and hung up

Food: 1

Service: 1

Great food, excellent cakes and pastries and the staff is fast and friendly!

A wide selection of cakes and cookies. All top quality. Also you can dine in for a lunch or snack. They have good cooks. A little pricy but great quality.

Okay I try this place for the first time cause I was in need of a birthday cake for coworker. I got the 7 layer chocolate cake 🎂 super delicious 😋 then got the hot chicken cutlet sandwich oh boy let me say hands down on a burger bun. Dammmmmmmmmmm GOOD 😊 I LOVED IT. Totally will be back soon for more!!!

I come to pick up, I can see the order is ready. But the counters are busy telling the stories of their life's. If I don't ask like hello I been standing here for more than 10 min they finally handed me the order. Wasted time is not ok.

Service: 1

They favor their customers at this location...I came in to order a cake stood in line like everyone else waiting on my turn to order ...someone came behind me...I was ready to order he said hold on and took the person order from behind of me , made his coffee and whatever else he needed then came to take my order even tho I was there waiting 15 minutes patiently...very unprofessional and not good for service we are all equal!

In response to the custom cake order, it was not, and you hadn't known that before, because you just took the guy from behind me!! It was a cake in the show case and your customer didn't just order a coffee!! Let's be honest and real..you should have one of your staff assist with the person behind me because you were handling the line...very unprofessional especially since your establishment has been up and running so long...this is the year 2025 do better... learn from your reviews!!!!

Atmosphere: 3

Food: 3

Service: 1

So where do I begin and where do I end walking into your bakery feeling welcome by your staff so loving kind caring and all about saying hello is where you get me that's where it all begins today I just want to say it was a very very special day very very special time for me to buy things for my three little beautiful girls and for my wife which was devoured in a matter of 2 and 1/2 minutes by bringing this home you made a very very special Valentine's Day for my kids I don't even know where to begin with your food but just to say that it was absolutely excellent your cheesecake is out of this world I hope that you guys make it on the TV one day and really show the world what a real cheesecake is about Juniors has nothing on you guys from when I first began to when I walk in and to when I left was absolutely magical and just amazing I just want to thank you all staff for making this very very special day special for me and my family I would recommend this place to anybody you are also special and so amazing from the bottom of my heart you're not humans you're all angels that work there my name is Joseph you guys made this very special for meyou guys don't get 100 out of 100 you guys get a million out of a zillion out of a billion rating from me there is no 1 to 10 here there's one to Infinity and that's what you guys deserve you deserve everything and more thank you for making my day special I will be ordering out daughters communion cake even though we love 62.5 miles away it will be worth everyday dollar ,so let's start the list
1 cheesecake 1 million
The chocolate hearts 1billliom
The rainbow cookies wam
Bammmmm delicious
Your food and desserts out of this world
Your staff infinity rating there is no number you can put on them so friendly and amazing
Your place is clean and you can't find that anymore
Your selection wow I can't even begin so much so here is to sugarbun I will be calling the local news channel to get you on tv ,I will be recommending this place to everyone and anyone I come across wish you all morning but blessing and love from the Albertelli family
Joanne Joseph Gianna Angelina and ava

Atmosphere: 5

Food: 5

Service: 5

Not impressed . Service is slow and terrible . No one asked me if I was being helped . Coffee served cold . Wouldn't recommend

Atmosphere: 1

Food: 1

Service: 1