I don't think their food is fresh... I've been to this specific sweetgreen twice now and both times after consuming the bowl I ordered I've had diarrhea and stomach problems throughout the rest of the day. Keep in mind I am not allergic to anything at all. Something needs to be done to ensure the food is fresh here... I have been to other sweetgreens and have not had this issue whatsoever.
Atmosphere: 5
Food: 1
Service: 4
Grace Drewes
Emily was amazing!!!!! But management - please put more people on their shifts so they can service the customers
Atmosphere: 5
Food: 5
Service: 5
Carmen Skrine
Loved the salad. I hit the spot!Vegetarian options: Highly recommend trying this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Crunch Salad
Ben Eisenstadt
I ordered a custom salad and they charged me twice for Parmesan, when I had just asked for a little more because he didn’t give me a full scoop. I did not ask for that. I told him this and he refused to remove the charge. Poor customer service, will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Josee Gratia
Glad to see sweetgreens Suffolk! Great food, always, but pretty expensive. Also notice that my server keeps forgetting to add the complementary bread.
Atmosphere: 4
Food: 5
Service: 5
Nicky Mazz
If you want healthy eating and fresh food this is the spot. Great salad options. Super fresh.Vegetarian options: Doesn’t get more vegetarian than thisParking: Huge Mall parking lot and also reserved parking for sweet greenKid-friendliness: 100% great healthy kid food.Wheelchair accessibility: Yes there is
Food is pretty good. Got the Chicken Parm Pesto before and this is the BBQ Chicken Salad. I think better than Chopt or Just Salad. However, the service is awful. No sense of urgency. Wasn't even busy, but should not take 20+ minutes at a fast casual restaurant.
Vero
I’ve been to this location more than once, but this time I found it to be an unpleasant experience. The food quality was not good. They seem to have been understaffed, and the staff that was taking my order had a serious attitude. The rice is hard and the chicken had an off taste. The bathrooms were not in the best condition and neither was a dining restaurant. Very disappointed in the food and left not feeling too great from the staff.
Atmosphere: 1
Food: 1
Service: 1
Jim “Jim B” Berry
Promising but not executing on service correctly. - Food was pretty good. We had the BBQ salad and Hot Honey Chicken Plate. Both were flavorful. - This was the worst part... It's not that the people behind the counter were aloof, it was that there were not enough of them. On a Friday afternoon at lunchtime, they had 2 people working the line that continued to grow. They also had 1 person doing takeout orders. This equated to a very long wait. You don't need to be an expert in the restaurant business to see that this a staffing issue. They should have at least 5 people working the line at lunches, especially early on in an establishment's life staffing should be able to meet the demand and keep the wait down. This will certainly hurt the company’s potential as people who are on a lunch break are not going to want to wait for 20+ minutes. - Nice layout. Attractive decor. Lots of natural light. - Very clean, even in the bathroom. Staff was wearing hats and gloves. They changed the gloves after working the register. - The place is not cheap, and they skimp on the proteins. Our two lunches were $35, and they are skimping on the meat? Not good. You get one tiny spoonful. - Massive lot for the mall. No issue. - This could be a much better place if they address the staffing issue. They should hire 2-3 more people for the lunch/dinner shifts and give an extra scoop of protein on each plate. The value just isn't there.This was my first visit. Unless I am visiting at an odd hour when there is no wait, I most likely won't be back because of these issues.
Atmosphere: 4
Food: 4
Service: 2
Stefan Trotman
Accompanied my girlfriend to this new salad spot she’s been enjoying lately. Didn’t know what the fuss was all about but from the moment I walked in I think I understood the appeal. Tons of natural light, pristinely kept, full visibility and transparency to the ingredients, all of them appearing to be fresh. Service was quick and we were in and out in no time. I’m not a major salad person but I enjoyed her, I think she got the guacamole greens. I could se myself going back on my own to find something more up my alley. Oh, also the green goddess ranch dressing is legit, make sure to have some on the side.Dietary restrictions: Tons of vegetarian options and gluten free dishesParking: Next to the south lot of Walt Whitman mallKid-friendliness: Kids meals with attractively plated single serving bowlsWheelchair accessibility: Next to the parking lot at the mall and east to access
Promising but not executing on service correctly. Food: 4/5 - Food was pretty good. We had the BBQ salad and Hot Honey Chicken Plate. Both were flavorful. No digestion issues. Service: 2/5 - This was the worst part... It's not that the people behind the counter were aloof, it was that there were not enough of them. On a Friday afternoon at lunchtime, they had 2 people working the line that continued to grow. They also had 1 person doing takeout orders. This equated to a very long wait. You don't need to be an expert in the restaurant business to see that this a staffing issue. They should have at least 5 people working the line at lunches, especially early on in an establishment's life staffing should be able to meet the demand and keep the wait down. This will certainly hurt the company's potential as people who are on a lunch break are not going to want to wait for 20+ minutes. Ambiance: 4/5 - Nice layout. Attractive decor. Lots of natural light. Cleanliness: 5/5 - Very clean, even in the bathroom. Staff was wearing hats and gloves. They changed the gloves after working the register. Value: 2/5 - The place is not cheap, and they skimp on the proteins. Our two lunches were $35, and they are skimping on the meat? Not good. You get one tiny spoonful. Parking: 5/5 - Massive lot for the mall. No issue. Overall: 3/5 - This could be a much better place if they address the staffing issue. They should hire 2-3 more people for the lunch/dinner shifts and give an extra scoop of protein on each plate. The value just isn't there. This was my first visit. Unless I am visiting at an odd hour when there is no wait, I most likely won't be back because of these issues.
Christopher S.
Got a salad bowl and it was very good,slightly different from chopt in the offerings and a little better than JUST SALAD? its a nice option in the walt whitman mall.
Jill S.
this place stinks. you cannot get anyone on the phone to get satisfaction they let you opt out for kale but nowhere can you request to substitute with mixed greens they will not put u through to the store i have spent a fortune at this place but tonight is my last order tired of getting ripped off bc i dont like kale 17 bucks 4 a salad and you get mo salad
Walter Da Luz
The freshness and quality of the food was excellent. The offerings were varied and enjoyable.
Atmosphere: 4
Food: 5
Service: 4
Nina K.
The new store looks clean and stylish with cute outdoor seating. The Kale Caesar salad was good, similar to other locations. The Guacamole Greens salad, however, came with a an overripe, black avocado and old (not fresh) tomatoes. For a new location, this poorer quality is disappointing. Staff was very nice, but you can tell that they are still in training. Will try again in a few months to see if there is an improvement.
I don't think their food is fresh... I've been to this specific sweetgreen twice now and both times after consuming the bowl I ordered I've had diarrhea and stomach problems throughout the rest of the day. Keep in mind I am not allergic to anything at all. Something needs to be done to ensure the food is fresh here... I have been to other sweetgreens and have not had this issue whatsoever.
Atmosphere: 5
Food: 1
Service: 4
Emily was amazing!!!!! But management - please put more people on their shifts so they can service the customers
Atmosphere: 5
Food: 5
Service: 5
Loved the salad. I hit the spot!Vegetarian options: Highly recommend trying this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Crunch Salad
I ordered a custom salad and they charged me twice for Parmesan, when I had just asked for a little more because he didn’t give me a full scoop. I did not ask for that. I told him this and he refused to remove the charge. Poor customer service, will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Glad to see sweetgreens Suffolk! Great food, always, but pretty expensive. Also notice that my server keeps forgetting to add the complementary bread.
Atmosphere: 4
Food: 5
Service: 5
If you want healthy eating and fresh food this is the spot. Great salad options. Super fresh.Vegetarian options: Doesn’t get more vegetarian than thisParking: Huge Mall parking lot and also reserved parking for sweet greenKid-friendliness: 100% great healthy kid food.Wheelchair accessibility: Yes there is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Harvest Bowl, Hummus Crunch Salad, Crispy Rice Bowl, Create Your Own, Crispy Rice Treat
Food is pretty good. Got the Chicken Parm Pesto before and this is the BBQ Chicken Salad. I think better than Chopt or Just Salad. However, the service is awful. No sense of urgency. Wasn't even busy, but should not take 20+ minutes at a fast casual restaurant.
I’ve been to this location more than once, but this time I found it to be an unpleasant experience. The food quality was not good. They seem to have been understaffed, and the staff that was taking my order had a serious attitude. The rice is hard and the chicken had an off taste. The bathrooms were not in the best condition and neither was a dining restaurant. Very disappointed in the food and left not feeling too great from the staff.
Atmosphere: 1
Food: 1
Service: 1
Promising but not executing on service correctly. - Food was pretty good. We had the BBQ salad and Hot Honey Chicken Plate. Both were flavorful. - This was the worst part... It's not that the people behind the counter were aloof, it was that there were not enough of them. On a Friday afternoon at lunchtime, they had 2 people working the line that continued to grow. They also had 1 person doing takeout orders. This equated to a very long wait. You don't need to be an expert in the restaurant business to see that this a staffing issue. They should have at least 5 people working the line at lunches, especially early on in an establishment's life staffing should be able to meet the demand and keep the wait down. This will certainly hurt the company’s potential as people who are on a lunch break are not going to want to wait for 20+ minutes. - Nice layout. Attractive decor. Lots of natural light. - Very clean, even in the bathroom. Staff was wearing hats and gloves. They changed the gloves after working the register. - The place is not cheap, and they skimp on the proteins. Our two lunches were $35, and they are skimping on the meat? Not good. You get one tiny spoonful. - Massive lot for the mall. No issue. - This could be a much better place if they address the staffing issue. They should hire 2-3 more people for the lunch/dinner shifts and give an extra scoop of protein on each plate. The value just isn't there.This was my first visit. Unless I am visiting at an odd hour when there is no wait, I most likely won't be back because of these issues.
Atmosphere: 4
Food: 4
Service: 2
Accompanied my girlfriend to this new salad spot she’s been enjoying lately. Didn’t know what the fuss was all about but from the moment I walked in I think I understood the appeal. Tons of natural light, pristinely kept, full visibility and transparency to the ingredients, all of them appearing to be fresh. Service was quick and we were in and out in no time. I’m not a major salad person but I enjoyed her, I think she got the guacamole greens. I could se myself going back on my own to find something more up my alley. Oh, also the green goddess ranch dressing is legit, make sure to have some on the side.Dietary restrictions: Tons of vegetarian options and gluten free dishesParking: Next to the south lot of Walt Whitman mallKid-friendliness: Kids meals with attractively plated single serving bowlsWheelchair accessibility: Next to the parking lot at the mall and east to access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Green Goddess
Restaurantji Recommends
Promising but not executing on service correctly. Food: 4/5 - Food was pretty good. We had the BBQ salad and Hot Honey Chicken Plate. Both were flavorful. No digestion issues. Service: 2/5 - This was the worst part... It's not that the people behind the counter were aloof, it was that there were not enough of them. On a Friday afternoon at lunchtime, they had 2 people working the line that continued to grow. They also had 1 person doing takeout orders. This equated to a very long wait. You don't need to be an expert in the restaurant business to see that this a staffing issue. They should have at least 5 people working the line at lunches, especially early on in an establishment's life staffing should be able to meet the demand and keep the wait down. This will certainly hurt the company's potential as people who are on a lunch break are not going to want to wait for 20+ minutes. Ambiance: 4/5 - Nice layout. Attractive decor. Lots of natural light. Cleanliness: 5/5 - Very clean, even in the bathroom. Staff was wearing hats and gloves. They changed the gloves after working the register. Value: 2/5 - The place is not cheap, and they skimp on the proteins. Our two lunches were $35, and they are skimping on the meat? Not good. You get one tiny spoonful. Parking: 5/5 - Massive lot for the mall. No issue. Overall: 3/5 - This could be a much better place if they address the staffing issue. They should hire 2-3 more people for the lunch/dinner shifts and give an extra scoop of protein on each plate. The value just isn't there. This was my first visit. Unless I am visiting at an odd hour when there is no wait, I most likely won't be back because of these issues.
Got a salad bowl and it was very good,slightly different from chopt in the offerings and a little better than JUST SALAD? its a nice option in the walt whitman mall.
this place stinks. you cannot get anyone on the phone to get satisfaction they let you opt out for kale but nowhere can you request to substitute with mixed greens they will not put u through to the store i have spent a fortune at this place but tonight is my last order tired of getting ripped off bc i dont like kale 17 bucks 4 a salad and you get mo salad
The freshness and quality of the food was excellent. The offerings were varied and enjoyable.
Atmosphere: 4
Food: 5
Service: 4
The new store looks clean and stylish with cute outdoor seating. The Kale Caesar salad was good, similar to other locations. The Guacamole Greens salad, however, came with a an overripe, black avocado and old (not fresh) tomatoes. For a new location, this poorer quality is disappointing. Staff was very nice, but you can tell that they are still in training. Will try again in a few months to see if there is an improvement.