Subway
20 Central Ave, Ilion
(315) 895-5542
Recent Reviews
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Got a chicken bacon ranch. Asked for it toasted. Opened sandwich and the cheese wasnt even melted. Not toasted at all.
Atmosphere: 5
Food: 2
Service: 5
Only because I had to give a start to review. Ilion ny subway is the worst. I can order anywhere on the east coast and they get it right. 2 miles away from and the kids they have working for them feel entitled. Called to let them know I received the wrong order and they hang up. Called back to be berated by the so called “manager” who also hung up. Called cliffs and the lady tried saying I yelled at her!! lol. By saying my order is wrong is yelling??? Worst subway on the whole east coast. Also when a person doesn’t order cheese on their sub and orders regular Italian bread is a good indication they can’t have cheese. ( somehow got Italian herbs and cheese bread and extra cheese on the nachos) not to mention I paid only 75 cents for extra chicken but my kids only found 2 pieces of the chicken total on the footlong. (34 year old child did acknowledge she made a mistake but never offered to fix it)
Hood food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki on Italian Herb & Cheese Bread
No swiss cheese, out of golden Italian dressing, my roll was hard and stale. The staff are grumpy at best. This place has gone down hill fast! If you work in public service and you don't like people, get out of public service!
Atmosphere: 1
Food: 2
Service: 3
Always nice to order on the app and pick up at this location on the way home. Tonight's sub artist was on point. Haven't had a sub look and taste this fabulous in a long time. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki Sub, Sweet Onion Chicken Teriyaki on Italian Herb & Cheese Bread, Cookies
Ordered the new chicken roll ups ,it was all bread ,what a joke and a waist of money. I counted 5 tiny pieces of chicken In the whole thing
Food: 1
Catilynn was especially careful and friendly while working on our subs making sure we felt welcome and cared for she mentioned it was her second day yet she is more professional than most workers I’ve seen here
Atmosphere: 4
Food: 5
Service: 5
The girl with the batman nails made an amazing sub for me, thank you!
Atmosphere: 5
Food: 5
Service: 5
Waited 25 minutes for service. But no other customers ahead of me. If I could rate it a zero stars, I
Atmosphere: 1
Food: 3
Service: 1
Love the Great Garlic 👍 it's my new favorite 😍 service was friendly and quick. Atmosphere is what you'd expect inside a gas station. ⛽️
Parking: Limited spots during busy hours.
Wheelchair accessibility: Yes you should be able to access with wheelchair
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki on Italian Herb & Cheese Bread
Restaurantji Recommends
Friendly, fast and accurate. Would recommend for a quick, healthy lunch
Atmosphere: 5
Food: 5
Service: 5
Love being denied service during business hours, you would think closing early 20 minutes before close would be against company standards but apparently not when both local subways do the same thing almost every night
Love the Great Garlic ? it's my new favorite ? service was friendly and quick. Atmosphere is what you'd expect inside a gas station. ⛽️
Parking: Limited spots during busy hours.
Wheelchair accessibility: Yes you should be able to access with wheelchair
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Subway Club, Sweet Onion Chicken Teriyaki on Italian Herb
I asked them about the 6.00 Sub of The Day special and they told me they had never heard of that. Quite rude and that was the second time I had a bad experience there. Done with Subway, can get better subs for less money elsewhere.
Subway subs are ok.
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