Burger King

639 NY-5 & 20, Irving
(716) 242-2737

Recent Reviews

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Ahren Voigt

Whoever the night supervisor kid was on 1-24-2026 at 10:00pm. Quit yelling at poor Adam to move faster! I found it funny you then apologized to my wife for slow service! Just to hold us up until you found the kiosk printed receipt in the pile to proove whether or not we were missing a 30 cent sauce. Come on man.

Atmosphere: 1

Food: 5

Service: 1

Colorful Rainbow76

Food was horrible. This night manner doesn’t know how to manage. My burger was cold, onion rings on burger was soggy. Mushrooms were not even warm. For how busy they were all the food should have came out hot. The male manner is going to get someone sick. Bring back the old male manager who knew what he was doing. Instead they hire 20 something that doesn’t now the job.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger

K S

Staff was excellent and were helpful with my young children. They provided our drinks first, which was helpful for distracting the children while our food was cooked.

Atmosphere: 4

Food: 5

Service: 5

Mr King

Outstanding service above and beyond from the early morning Sunday crew. No jelly?!?!Merci beaucoup, mon sœrs!

Atmosphere: 5

Food: 4

Service: 5

Eternal Tem

Donna was super sweet and helpful

Atmosphere: 5

Food: 5

Service: 5

Ken

Worst BK in Western New York.

Come here if you don't want to actually get the food you paid for. I left hungry after waiting for them to give me the food I hadn't gotten at the drive thru.

7 employees working and not a clue. This location is the reason why I uninstalled the app from my phone. I'm done with burger king.

Atmosphere: 1

Food: 1

Service: 1

Joe Barnett

Went threw the drive threw

Atmosphere: 2

Food: 4

Service: 4

Kaitlyn Lester

Phenomenal experience. Would visit again.

Atmosphere: 5

Food: 5

Service: 5

Richard Jones

Man everything was perfect .. until we got there and sprayed off the bed we couldn't place an order because apparently that doesn't happen

Atmosphere: 5

Food: 5

Service: 1

David

Got sick Sorry truth.

brie kraft

Ive never had an issue at this location. I order from the app and pick up via drive thru. Always a fresh, fast, and positive experience.

Atmosphere: 5

Food: 5

Service: 5

Shawn Seneca

Parking for big rigs is a plus

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sausage Croissant

Lacie Gallagher (Lace)

Didn't get my onion rings and zesty sauce.

Atmosphere: 3

Food: 3

Service: 3

Michelle Ames

The people are always friendly never try to rush u threw your order and food is hot and actually done right to order specifications

Atmosphere: 4

Food: 4

Service: 4

Nayely Porter

Food is always good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap

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