Auntie Anne's
40 Catherwood Rd, Ithaca
(607) 339-0200
Recent Reviews
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Very bad experience ordered food told the kid, he said 10 minutes since nothing was ready. Told him we would be back in 10 minutes went across to a store , they served the customer in front of me what I ordered then told me it would be another 10 minutes. His coworker asked where the people came from and he said the trailer park. So offensive since I don't live in a trailer park! I was out with my kids trying to have a good day. He said if paid up front they would of served me, there was nothing ready at all I took photos. Then was so rude to me and my 75 year old mom. Horrible service. Kid was rude and disrespectful. I love auntie Anne and this was ridiculous! Fire that kid I'll send photos . We were still thinking about how rude he was 20 minutes later
cinnamon/suger pretzel was over cook and not fresh i barely could rip off a peace when i bite and then super chewy, waste of money
I went there to get 4 salted pretzels and they only had two. They wouldn't add salt to the 2 unsalted.
Their excuse is they were "closing soon" but it was 25 min before closing when we walked up to the counter. :(
Last time we went they only had one cup of salted pretzel bites (and no salted pretzels). Tonight they didn't even have those.
Atmosphere: 1
Food: 4
Service: 1
Waited at the store, two feet across from a male employee (who I believe is the store manager), for five minutes, and got no service. A female employee came in a few minutes later, and didn't take my order or asked if I needed help either. I just walked away from the store. I went back to buy my pretzel, and asked to leave a review, and I was directed to their app (which is presumably not public). Poor service!!!
Atmosphere: 1
Service: 1
Whenever I go they never have anything avaliable. Tried to get a job here as well and they canceled on me because I'm apparently not a good fit yet my qualifications overexced. This place has been so awful in the past five years.
Atmosphere: 1
Food: 1
Service: 1
Pretzel bites are great. And there is NO WAIT TIME.
Atmosphere: 4
Food: 5
Service: 5
Great pretzels and lemonade
(Translated by Google) Good and fast attention(Original)Bueno y rápida atención
Was closed when I walked by ( getting ready to open )
Always good
Restaurantji Recommends
Great food, and the staff are very friendly.
Always have a great experience and the pretzels are amazing and the lemonade is the drink of choice
Love the Mini Dogs!
Always good
Great food, and the staff are very friendly.
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