Food is generally great- service is terrible. Waited over 25 minutes for three medium subs to be made- and we were the only ones in the restaurant! There were 4-5 employees working. The one that took our order sat down on a break in the store (before we even got our food) and one male employee was in the women's bathroom for a very extended time and when he finally left & I went in, the toilet seat was left up. This was our favorite place to stop going through Ithaca but I don't know anymore. UPDATE: when we finally got our food, my Philly Cheesesteak sub had only a little cheese and meat- not enough to even cover the length of the roll and no peppers onions or mushroom. Had to return it and wait another 10 min for it. UPDATE: I filled out the form as stated by the reply below and just got an automated message giving me a $10 off coupon for our next visit. Wouldn't even cover one meal (including drink).
Eric Brodie
Delicious food and fast, friendly service. Plenty of seating. The subs taste like no others that I've ever had in my life. Highly recommended!!!
Atmosphere: 5
Food: 5
Service: 5
Cory Walaitis
Good option for a chain sub with delivery on Doordash. I ordered a large steak sandwich, chips, and a red velvet cookie for $20 all included. Everything tasted good, looked good, and came with solid presentation. It's hard to order warm sandwiches online because of lot of time when they are delivered, they are soggy. Everything was fresh when this sandwich came which is great. I felt full after eating this meal so it was money will spent. I will continue to order from this restaurant in the future. Food was prepped and delivered within 20 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, DiBella's Cheesesteak
Scott Stockton
I have given them 3 chances b4 I did this review.y first trip I watched a employee (Jesse) literally play with a dirty garbage can and then touch someone's food. Second trip I ordered online and they had no sub rolls! Trip number 3 My wife wanted a sub. I brought her home one she ate half of it and literally in 30 minutes was so sick she couldn't stay out of the bathroom. Was up all night and missed work. (I know that's what did it because I at wings over and was fine) I took a bite of the other half of the sub the next night while giving it to the dog and now I'm sick! Be careful going here! 3 strikes and they're put of here for me!!!!
Atmosphere: 1
Food: 1
Service: 1
Rob Collins
A very clean and well maintained sub shop that blends its history with a modern setting. The prices are reasonable for this quality of sub. Dibella's has been around for over 100 years and is the influence behind Wegman's subs. I sometimes refer to this chain as Upstate's answer to Jersey Mike's.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: DiBella's Cheesesteak
Fugu Fish
Why does my meatball sub have no marinara :(
Angelica Ballard
I love DiBella’s it’s the best sub place in Ithaca. They have the best bread and are really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Italian Sub
Quinn Berube
My go to sandwich shop in
Atmosphere: 5
Food: 5
Service: 5
Janet Haas
Screwed up our order then fixed it and still screwed up. Over priced for what we got asked for peppers and mayo got neither even on their 2nd time. Even went and ordered in person and they wrote it down.
Atmosphere: 1
Food: 1
Service: 1
Alex H
Ordered online, they were packed and it was delayed by a bit. The dude with longer hair came out with apology for the wait and couldn’t have been cooler. They’re always really easy going and enjoyable when we order from them and this time, this guy was the icing on the cake. Good job man.
Tast like Jersey Mike's subs but the bread you can actually chew. 10 out of 10. Love
Atmosphere: 4
Service: 5
Recommended dishes: Turkey
Karen Kuang
Extremely unsanitary. I realize these beards are everywhere inside the wrap after I almost finish?
Liam Williams
Man, that sub was bussing.Took me back to the good old days. Yum yum getcha some.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickle
Kristan Crowell
Wonderful food and service! I ordered ahead, intending to take it on the road. I realized my phone was in desperate need of a charge and they pointed me to an outlet. I ate my delicious sub and charged my phone before hitting the road. They were so helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Godfather
Janette McCord
We never got any food. After 2 attempts to order. On line ordering indicated my choices were not available so I tried calling. Using their website for the name and description of the items, I was told that they didn't have such items. When I asked if I came down and ordered in person if that would be easier and they said no. In the end, we never ordered Nor would I ever order from them.
Food is generally great- service is terrible. Waited over 25 minutes for three medium subs to be made- and we were the only ones in the restaurant! There were 4-5 employees working. The one that took our order sat down on a break in the store (before we even got our food) and one male employee was in the women's bathroom for a very extended time and when he finally left & I went in, the toilet seat was left up. This was our favorite place to stop going through Ithaca but I don't know anymore. UPDATE: when we finally got our food, my Philly Cheesesteak sub had only a little cheese and meat- not enough to even cover the length of the roll and no peppers onions or mushroom. Had to return it and wait another 10 min for it. UPDATE: I filled out the form as stated by the reply below and just got an automated message giving me a $10 off coupon for our next visit. Wouldn't even cover one meal (including drink).
Delicious food and fast, friendly service. Plenty of seating. The subs taste like no others that I've ever had in my life. Highly recommended!!!
Atmosphere: 5
Food: 5
Service: 5
Good option for a chain sub with delivery on Doordash. I ordered a large steak sandwich, chips, and a red velvet cookie for $20 all included. Everything tasted good, looked good, and came with solid presentation. It's hard to order warm sandwiches online because of lot of time when they are delivered, they are soggy. Everything was fresh when this sandwich came which is great. I felt full after eating this meal so it was money will spent. I will continue to order from this restaurant in the future. Food was prepped and delivered within 20 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, DiBella's Cheesesteak
I have given them 3 chances b4 I did this review.y first trip I watched a employee (Jesse) literally play with a dirty garbage can and then touch someone's food. Second trip I ordered online and they had no sub rolls! Trip number 3 My wife wanted a sub. I brought her home one she ate half of it and literally in 30 minutes was so sick she couldn't stay out of the bathroom. Was up all night and missed work. (I know that's what did it because I at wings over and was fine) I took a bite of the other half of the sub the next night while giving it to the dog and now I'm sick! Be careful going here! 3 strikes and they're put of here for me!!!!
Atmosphere: 1
Food: 1
Service: 1
A very clean and well maintained sub shop that blends its history with a modern setting. The prices are reasonable for this quality of sub. Dibella's has been around for over 100 years and is the influence behind Wegman's subs. I sometimes refer to this chain as Upstate's answer to Jersey Mike's.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: DiBella's Cheesesteak
Why does my meatball sub have no marinara :(
I love DiBella’s it’s the best sub place in Ithaca. They have the best bread and are really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Italian Sub
My go to sandwich shop in
Atmosphere: 5
Food: 5
Service: 5
Screwed up our order then fixed it and still screwed up. Over priced for what we got asked for peppers and mayo got neither even on their 2nd time. Even went and ordered in person and they wrote it down.
Atmosphere: 1
Food: 1
Service: 1
Ordered online, they were packed and it was delayed by a bit. The dude with longer hair came out with apology for the wait and couldn’t have been cooler. They’re always really easy going and enjoyable when we order from them and this time, this guy was the icing on the cake. Good job man.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tast like Jersey Mike's subs but the bread you can actually chew. 10 out of 10. Love
Atmosphere: 4
Service: 5
Recommended dishes: Turkey
Extremely unsanitary. I realize these beards are everywhere inside the wrap after I almost finish?
Man, that sub was bussing.Took me back to the good old days. Yum yum getcha some.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickle
Wonderful food and service! I ordered ahead, intending to take it on the road. I realized my phone was in desperate need of a charge and they pointed me to an outlet. I ate my delicious sub and charged my phone before hitting the road. They were so helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Godfather
We never got any food. After 2 attempts to order. On line ordering indicated my choices were not available so I tried calling. Using their website for the name and description of the items, I was told that they didn't have such items. When I asked if I came down and ordered in person if that would be easier and they said no. In the end, we never ordered Nor would I ever order from them.
Atmosphere: 1
Food: 1
Service: 1