Dunkin'
408 Elmira Rd Ste 200, Ithaca
(607) 379-6269
Recent Reviews
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Nice and prompt service. Accommodated my special order with grace.
Food: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Worst Dunkin in the area. They have no idea how to handle online orders and will give yours away to random people then act as if it’s not their fault when you get there. They will then take their sweet time remaking it and acting as if you asked them to do some massive favor for you. The whole point of placing online orders is to skip the line and wait, not the other way around.
Atmosphere: 1
Food: 1
Service: 1
This location has an excellent morning crew!!! Drinks are always on point even though it's been KIOSK ONLY for a few days now. ..and the stupid kiosk is SO short. I'm only 5'2 and I have to SQUAT to use it!!! It's absurd. if somebody came in and adjusted the height of it it would be tolerable. 4 stars due to that
Average coffee
Atmosphere: 4
Food: 3
Service: 4
The line was very long and cars were backed up into the plaza parking lot. Seemed very slow moving. Then they messed up the order.
Atmosphere: 3
Food: 3
Service: 3
I just wanted to give the employees at this location a huge shoutout. After dealing with the horrible service at the other location in town, these employees always treat me with the upmost kindness. What the other location is doing by sending people to this location for hot food is not fair and I appreciate that the employees here still treat everyone with kindness.
Service: 5
New design I love it. More space and chill! Customer service is great.
Atmosphere: 5
Food: 5
Service: 5
Always friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
You literally just reopened and I have been in the drive through line for 23 minutes, still not at the window. Insane.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I spent almost $6 on a large latte and it felt super light, after getting to work and opening it it wasn’t even halfway filled.
3 months ago my wife and I was at this dunkin location. My wife was going to apply for a job and when she stepped outside and I was still eating my meal, I heard a couple of the workers the manager included talking about my wife like how one of them seen my wife having a seizure and that they wouldn't hire someone like that, they were even giggling. So rude and discriminate they were, I didn't say anything to them because I didn't want to lose myself to my anger. They had no right talking about her like that and the fact they have someone working there who is on the registry and they want to judge my wife because of her health issues is very hypocritical.
They make good green ice tea there. It's my favorite but every Dunkin donuts have different prices for it. They have a lot better service then the one on Elmira st. In Sayre, Pa. That place needs help... Most of the time my green ice tea taste like coffee and I don't drink coffee
Atmosphere: 5
Food: 4
Service: 5
Tell me why the espresso machine is broken and they never have any donuts at a coffee and donut place?!?!!?
I don't understand how a place that refers themselves as a donut shore can have the shittiest doughnut selection out of any place I've ever eaten doughnuts from!
Even when they aren't sold out which is hardly ever unless you are shopping when they first open, most doughnuts are sold out and the ones that aren't are stail, and or just aren't good doughnuts to eat! They need to rethink their entire doughnut lineup!
Atmosphere: 4
Food: 1
Service: 4
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