Rap music was playingDietary restrictions: I am gluten free and they made it without bun and changed gloves
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Heather Brower
Melissa was amazing and kind. The service was fast and friendly. It was nice to hear the college"kids" laugh and make plans. The food was perfect and worth every penny. This will definitely be our recurring date night spot.
Atmosphere: 5
Food: 5
Service: 5
Jim Pelletier
The food quality was good but only a quarter pound patty in my burger and small milkshake size.Needs two patties on the burger and another 10 oz in the milkshake.
Atmosphere: 3
Food: 3
Service: 3
Vikram Bose-Mullick
Amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Arnav Agostinho
Amazing food and even better service. The people are so nice and the chicken sandwich was top tier
Atmosphere: 5
Food: 5
Service: 5
Benjamin Almquist
I'm part of a college team, and we came in with a lot of guys after 10pm and they were the greatest for us, putting individual names on our orders, and being really friendly. Excellent service and kind people.The food is really well priced and you get a lot of good food for good money. Definitely a place to stop in while you're in Ithaca!
The ordering tablets in the store are easily the most aggravating devices to use. Food is only decent and way too expensive just door dash something else if you can. Milkshakes are a slay though.
Atmosphere: 4
Food: 2
Service: 3
Serena Moscarella
Convenient, the fries are really good, and the jacks sauce is even better, but whats best is melissa because she is my bestie!!!!!
Atmosphere: 5
Food: 5
Service: 5
Matt Ford
This place is a vibe. Sometimes the workers are just ok, but if Matt or Andrew is working you’ll get top quality service. Both have helped me with minor order issues and have been very pleasant and engaged while doing so!
Atmosphere: 4
Food: 3
Service: 5
Matthew Hellerman
Great service, great place. Shake is fire, food is fire. Always a good time, guy was super helpful.
Took my oldest daughter here while she was visiting for college. Service was fast and they were busy. Food came out perfect and we didn’t wait very long. Love a good burger place and this one hit all the marks!
Atmosphere: 5
Food: 5
Service: 5
Melissa Truesdell
Quality food for a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Lex M
The daily deals are a good price. The cheesesteak and cheese fries hit the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
chorbap
I love jacks sauce and the korean bbq burger. Allison is personable and attentive. Jacks has great late night food especially.
Juan R
Food was okay at best, the pictures online definitely look waaayyyyy better than what you actually get. Also, some dude from the back came to the front just to tell me to step away from the entrance because he didn't want to keep hearing the notification go off. I didn't even there was a sensor there, but if by some miracle I ever go back in there, I'm going to stand there on purpose now just for being so rude about it.
Rap music was playingDietary restrictions: I am gluten free and they made it without bun and changed gloves
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Melissa was amazing and kind. The service was fast and friendly. It was nice to hear the college"kids" laugh and make plans. The food was perfect and worth every penny. This will definitely be our recurring date night spot.
Atmosphere: 5
Food: 5
Service: 5
The food quality was good but only a quarter pound patty in my burger and small milkshake size.Needs two patties on the burger and another 10 oz in the milkshake.
Atmosphere: 3
Food: 3
Service: 3
Amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Amazing food and even better service. The people are so nice and the chicken sandwich was top tier
Atmosphere: 5
Food: 5
Service: 5
I'm part of a college team, and we came in with a lot of guys after 10pm and they were the greatest for us, putting individual names on our orders, and being really friendly. Excellent service and kind people.The food is really well priced and you get a lot of good food for good money. Definitely a place to stop in while you're in Ithaca!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Burger, Onion Rings
The ordering tablets in the store are easily the most aggravating devices to use. Food is only decent and way too expensive just door dash something else if you can. Milkshakes are a slay though.
Atmosphere: 4
Food: 2
Service: 3
Convenient, the fries are really good, and the jacks sauce is even better, but whats best is melissa because she is my bestie!!!!!
Atmosphere: 5
Food: 5
Service: 5
This place is a vibe. Sometimes the workers are just ok, but if Matt or Andrew is working you’ll get top quality service. Both have helped me with minor order issues and have been very pleasant and engaged while doing so!
Atmosphere: 4
Food: 3
Service: 5
Great service, great place. Shake is fire, food is fire. Always a good time, guy was super helpful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Took my oldest daughter here while she was visiting for college. Service was fast and they were busy. Food came out perfect and we didn’t wait very long. Love a good burger place and this one hit all the marks!
Atmosphere: 5
Food: 5
Service: 5
Quality food for a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The daily deals are a good price. The cheesesteak and cheese fries hit the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
I love jacks sauce and the korean bbq burger. Allison is personable and attentive. Jacks has great late night food especially.
Food was okay at best, the pictures online definitely look waaayyyyy better than what you actually get. Also, some dude from the back came to the front just to tell me to step away from the entrance because he didn't want to keep hearing the notification go off. I didn't even there was a sensor there, but if by some miracle I ever go back in there, I'm going to stand there on purpose now just for being so rude about it.
Atmosphere: 1
Food: 2
Service: 1