KFC

401 Elmira Rd, Ithaca
(607) 269-5807

Recent Reviews

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Acaben1

Not sure what the rush was when I visited this location (7/21 around 4:20pm or so)

Order taker was rather snarky for no real reason, my sandwich had no condiment or pickle on it, just a piece of chicken slapped on a bun. And my tenders box meal had no biscuit, and I had to ask for my sauce, and cashier made it seem like it was a big deal and slammed the window closed after he gave it to me.

For 20 dollars, do better, honestly.

Edit to add: Cashier also did not give me my change (60 something cents, its mostly the principle) or receipt, so I have no order number to reference

Food: 2

Service: 1

Miraz A. Sadi

Not sure why you would close down your restaurant 2 hours before closing time and still take orders to just steal the money. This place is terrible.

Atmosphere: 1

Food: 1

Service: 1

Amanda Edlund

For how much they charge, the least they can do is give you your food. I ordered a quick dinner for my family, was charged an outrageous price, and when I arrived back with the food, my kids order wasn't even in there! Unprofessional at best.

Atmosphere: 1

Food: 1

Service: 1

Guangyu Tan

It took the ver 15 minutes for the order. The bathroom has no toilet paper and it was dirty. Not recommended AT ALL! And the two workers were out in the parking lot, smoking weed! Nobody was in the restaurant tending to their customers. The garbage was overloaded, and the soda machine was broken. Never never come back again!

Atmosphere: 1

Food: 2

Service: 1

hank

I ordered delivery from this KFC and they forgot to include the chicken nuggets. I requested a refund, but the platform only refunded the missing item — they still charged the service and delivery fees, and no one apologized or reached out. Very poor customer service. I won’t be ordering again.

Food: 1

Service: 1

Aron Singerhoff

Terrible service, no employees were really doing anything, we waited 20 minutes for our food. Every table in the dining area was really dirty with trash all over.

Atmosphere: 1

Food: 2

Service: 1

Cathy Heller

Can't review the restaurant because it was closed before 9 pm. All the lights were on but nobody was home.

Atmosphere: 1

Food: 1

Service: 1

Brent Taber

Worst kfc of all time.

Atmosphere: 1

Food: 1

Service: 1

Kayleigh B

Seemed to have only 1 person working when I went and she was talking on her cellphone while working. I placed an online order and got my food after my coworkers who ordered in store. Food was fine.

Atmosphere: 3

Food: 4

Service: 1

James Collins

They refuse to take me back after I went on leave for cancer they won’t hire people who have underlining illnesses and should be shut down I’m also sueing this store for unwilling to take me back after I went on leave for cancer

Atmosphere: 1

Food: 1

Service: 1

Sarah Collins

Due to my husband having cancer he went on leave at this location and was told that he could come back after he tried to come back they refused to rehire him don't work here staff hates and discriminates against people who have illnesses my husband is in the process of sueing this location for discrimination

Atmosphere: 1

Food: 1

Service: 1

sean jolles

Y’all overcook the chicken 9/10 times and hardly get orders, right.

Atmosphere: 1

Food: 1

Service: 1

Scott Ro

This is the second time in the past year that I’ve gotten chicken that was burnt. Never go back there again.

Food: 1

Service: 1

Tracy Baker

In the last three weeks I have been through the drive thru three times! First time o left because they did not have chicken or soda! Second time gave them another chance and it was good! Tonight wait over a half hour at the window and they lost my order after I paid! Then said oh we have right here??? Then when I get home I was missing half the order! Wow! Can you say bad management!!

Pablo Lucas

KFC should be embarrassed to by this location. Being short handed is one thing. Food was thrown in bag, half of it was spilled out. Chicken tasted old. Like I said, just embarrassing

Atmosphere: 1

Food: 1

Service: 1

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