Went thru drive thru, the gentleman that was working was friendly, patient and spoke loud and clear enough to understand with out any issues.
Atmosphere: 5
Food: 4
Service: 5
Izzie
Sassy employees, slammed the widow multiple times, hard to the point in bounced open and shut again. Ur mash potatoes are so thin I think they might be anorexic. Ur chicken is soggier than the blue algey in Seneca lake. It taste chemical sometimes to
Atmosphere: 1
Food: 1
Service: 1
Biggums
dude didn't gaf about his job & when i asked for fries instead of mac n cheese he gave me mac n cheese.
Atmosphere: 1
Food: 5
Service: 2
Donna Mccandless
My husband would probably give a higher score because his chicken was hot but he was still disappointed because the biscuit was dry and crumbled in his hand as did mine. My tenders were not hot , we did not get straws for our drinks and I realized she did not ask if I wanted dipping sauce . The fries were cold and maybe it was the coating or someone has a heavy hand with the salt shaker but they were inedible. For $32 it was a very disappointing lunch.
Food: 2
Service: 1
Melany Yanez
The food was not what I expected. In my country KFC is delicious, fresh, crispy, plenty of flavor. The place smelled of marihuana, so the atmosphere was not nice.
Atmosphere: 1
Food: 1
Service: 1
Christopher Smoker
Pleasantly surprised by the atmosphere, and made my food in a timely manner. The online app saved me an entire 8 piece bucket.
Atmosphere: 5
Food: 5
Service: 5
Brenda Hayes
NOPE!!!! Me and my man stopped by this KFC yesterday while in Ithaca. As we pulled up employee was outside wearing his sandals not closed toed shoes. and he was scratching his feet .And his pants were hanging off his ass while talking to who ever in a car. We looked at each other then back and said NOPE. WE were going to spend a good amount to get a meal and a to go order. As we drove around the building and looked in the drive through window no one inside no workers. This place is a joke. We went to Arbys down the road. Do not go especially if you dont want people who pick their feet and butts handleing your food.
Atmosphere: 1
Rafael Bettinger
there is a shortage of employees, the cashier alternates from cook to cashier and shouts at customers, the food was dry and disorganized and the fries were thrown into the bag in a hurry
Atmosphere: 3
Food: 2
Service: 1
Michael
Awful service, my father and I ordered around 8:30 pm and we were one of the first person that were waiting there, some people came after us and they received their food before us! I mean some of them ordered it online but not all of them. After waiting for more than an hour a man told us that the lady in charge of the restaurant was in her car smoking a blunt. We kept yelling asking for someone to attend us, to at least get our money back unfortunately there was no one in the kitchen so we decided to leave after wasting and hour and a half of our time. I would never go back to that kfc again in my life, I also saw that other people had experienced bad service too. I think I should have check those reviews before going there. One of the worst kfc I’ve ever seen.
Atmosphere: 1
Food: 1
Service: 1
Ruari Maloney
Every time I come here there’s some bs. Food is missing, waiting incredibly long amounts of time, sass from the workers. Please avoid this place for your own sake.
Not sure what the rush was when I visited this location (7/21 around 4:20pm or so)
Order taker was rather snarky for no real reason, my sandwich had no condiment or pickle on it, just a piece of chicken slapped on a bun. And my tenders box meal had no biscuit, and I had to ask for my sauce, and cashier made it seem like it was a big deal and slammed the window closed after he gave it to me.
For 20 dollars, do better, honestly.
Edit to add: Cashier also did not give me my change (60 something cents, its mostly the principle) or receipt, so I have no order number to reference
Food: 2
Service: 1
Miraz A. Sadi
Not sure why you would close down your restaurant 2 hours before closing time and still take orders to just steal the money. This place is terrible.
Atmosphere: 1
Food: 1
Service: 1
Amanda Edlund
For how much they charge, the least they can do is give you your food. I ordered a quick dinner for my family, was charged an outrageous price, and when I arrived back with the food, my kids order wasn't even in there! Unprofessional at best.
Atmosphere: 1
Food: 1
Service: 1
Guangyu Tan
It took the ver 15 minutes for the order. The bathroom has no toilet paper and it was dirty. Not recommended AT ALL! And the two workers were out in the parking lot, smoking weed! Nobody was in the restaurant tending to their customers. The garbage was overloaded, and the soda machine was broken. Never never come back again!
Atmosphere: 1
Food: 2
Service: 1
hank
I ordered delivery from this KFC and they forgot to include the chicken nuggets. I requested a refund, but the platform only refunded the missing item — they still charged the service and delivery fees, and no one apologized or reached out. Very poor customer service. I won’t be ordering again.
Went thru drive thru, the gentleman that was working was friendly, patient and spoke loud and clear enough to understand with out any issues.
Atmosphere: 5
Food: 4
Service: 5
Sassy employees, slammed the widow multiple times, hard to the point in bounced open and shut again. Ur mash potatoes are so thin I think they might be anorexic. Ur chicken is soggier than the blue algey in Seneca lake. It taste chemical sometimes to
Atmosphere: 1
Food: 1
Service: 1
dude didn't gaf about his job & when i asked for fries instead of mac n cheese he gave me mac n cheese.
Atmosphere: 1
Food: 5
Service: 2
My husband would probably give a higher score because his chicken was hot but he was still disappointed because the biscuit was dry and crumbled in his hand as did mine. My tenders were not hot , we did not get straws for our drinks and I realized she did not ask if I wanted dipping sauce . The fries were cold and maybe it was the coating or someone has a heavy hand with the salt shaker but they were inedible. For $32 it was a very disappointing lunch.
Food: 2
Service: 1
The food was not what I expected. In my country KFC is delicious, fresh, crispy, plenty of flavor. The place smelled of marihuana, so the atmosphere was not nice.
Atmosphere: 1
Food: 1
Service: 1
Pleasantly surprised by the atmosphere, and made my food in a timely manner. The online app saved me an entire 8 piece bucket.
Atmosphere: 5
Food: 5
Service: 5
NOPE!!!! Me and my man stopped by this KFC yesterday while in Ithaca. As we pulled up employee was outside wearing his sandals not closed toed shoes. and he was scratching his feet .And his pants were hanging off his ass while talking to who ever in a car. We looked at each other then back and said NOPE. WE were going to spend a good amount to get a meal and a to go order. As we drove around the building and looked in the drive through window no one inside no workers. This place is a joke. We went to Arbys down the road. Do not go especially if you dont want people who pick their feet and butts handleing your food.
Atmosphere: 1
there is a shortage of employees, the cashier alternates from cook to cashier and shouts at customers, the food was dry and disorganized and the fries were thrown into the bag in a hurry
Atmosphere: 3
Food: 2
Service: 1
Awful service, my father and I ordered around 8:30 pm and we were one of the first person that were waiting there, some people came after us and they received their food before us! I mean some of them ordered it online but not all of them. After waiting for more than an hour a man told us that the lady in charge of the restaurant was in her car smoking a blunt. We kept yelling asking for someone to attend us, to at least get our money back unfortunately there was no one in the kitchen so we decided to leave after wasting and hour and a half of our time. I would never go back to that kfc again in my life, I also saw that other people had experienced bad service too. I think I should have check those reviews before going there. One of the worst kfc I’ve ever seen.
Atmosphere: 1
Food: 1
Service: 1
Every time I come here there’s some bs. Food is missing, waiting incredibly long amounts of time, sass from the workers. Please avoid this place for your own sake.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not sure what the rush was when I visited this location (7/21 around 4:20pm or so)
Order taker was rather snarky for no real reason, my sandwich had no condiment or pickle on it, just a piece of chicken slapped on a bun. And my tenders box meal had no biscuit, and I had to ask for my sauce, and cashier made it seem like it was a big deal and slammed the window closed after he gave it to me.
For 20 dollars, do better, honestly.
Edit to add: Cashier also did not give me my change (60 something cents, its mostly the principle) or receipt, so I have no order number to reference
Food: 2
Service: 1
Not sure why you would close down your restaurant 2 hours before closing time and still take orders to just steal the money. This place is terrible.
Atmosphere: 1
Food: 1
Service: 1
For how much they charge, the least they can do is give you your food. I ordered a quick dinner for my family, was charged an outrageous price, and when I arrived back with the food, my kids order wasn't even in there! Unprofessional at best.
Atmosphere: 1
Food: 1
Service: 1
It took the ver 15 minutes for the order. The bathroom has no toilet paper and it was dirty. Not recommended AT ALL! And the two workers were out in the parking lot, smoking weed! Nobody was in the restaurant tending to their customers. The garbage was overloaded, and the soda machine was broken. Never never come back again!
Atmosphere: 1
Food: 2
Service: 1
I ordered delivery from this KFC and they forgot to include the chicken nuggets. I requested a refund, but the platform only refunded the missing item — they still charged the service and delivery fees, and no one apologized or reached out. Very poor customer service. I won’t be ordering again.
Food: 1
Service: 1
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