I have literally been sitting in the drive thru for more than 20 minutes at this point. There is 1 car infront of me, and 5 cars behind blocking me in so i cannot leave. I placed a mobile order and would rather lose my money than continue to sit here. As the car infront of me finally ordered, i pulled up and waited another 5 minutes, meanwhile a car came to the second drive thru and were able to place their order 2 minutes before I did, eventhough I pulled up first. Will genuinely never return.
Atmosphere: 1
Food: 1
Service: 1
Sarah
There was only 1 car ahead of me and I waited for 30 minutes, no exaggeration. Truly have no idea how it takes so long. Would've been faster if I went to a sit down restaurant and ordered. To top it off the food was cold and my mcdouble only had 1 patty. This isn't a one off experience either. It takes at minimum 15 minutes anytime I go here and order is wrong the majority of the time. Im officially done going to this location at this point. It is asinine.
Atmosphere: 1
Food: 1
Service: 1
Richard Margeson
Slower then molasses in the middle of January they always mess up our orders and the people at the drive-through window can hardly talk and they’re dirty
Brent Taber
This is the better of the two McDonald’s in Ithaca
Atmosphere: 5
Food: 5
Service: 5
EC wg
I respect workers in all fields but it seems the workers here after midnight just turn off and don’t handle orders at all. 30+ min for 2 double cheeseburgers and a filet o fish and with no ketchup or condiments in the burgers. Cold burger cold fries
Atmosphere: 1
Food: 1
Service: 1
Nathan Hunsaker
Slowest “fast food” joint I’ve ever been to.
Service: 1
Kristen Kemp
The lady is vary rude and nasty was standing there for over 30 minutes for just fries
Atmosphere: 1
Food: 1
Service: 1
D L
The last several months this place has gone down hill so bad, you literally wait over an hour for your food!!! the workers from “the hood” don’t care at all!!!!! The owner needs to fire the people that work there and get it together!!! What a complete joke!! I will absolutely be sending all complaints to the higher ups!!
Atmosphere: 1
Food: 1
Service: 1
Brandon Percey
Slowest fast food I've ever been to
Seth Lavalley
Has to be the worst McDonalds in the history of McDonald’s. The wait time is over 30 minutes.
They didn’t have the grinch meal, which is the reason i went, and when i got the food, they didn’t include ketchup or one of the bbq sauce packets. Also, i ordered 3 small fries and they only had 2. the line was the longest time ive ever spent waiting for fast food. NEVER AGAIN!!!
Atmosphere: 1
Food: 2
Service: 1
Benjamin Selover
Placed order at 8:30 PM and received food at 9:05 PM.
Atmosphere: 2
Food: 1
Service: 1
Markos Mirelez
I have currently been waiting in curbside for approximately 20 minutes, I’ve attempted to call the restaurant and it just rings and then someone answers and hangs up.
Atmosphere: 1
Food: 1
Service: 1
Jakkie Youngs
Lately every time I order curbside it takes 20-30 minutes, sometimes longer to bring out my food. And then it’s cold. Skip the line? I’ve seen so many lines of cars go thru that weren’t there when I got there while I sit and wait foreverrrrr. Not impressed. Just go thru the drive thru bc they don’t have their stuff together when it comes to curbside.
Savannah Rogers
I just wanted the grinch meal and was handed the box with the nuggets and fries, but no socks and no dill pickle salt. Nobody said anything about them not having any. Was very excited to try this out and very disappointed when I opened the box. Waited half an hour in the line as well. Never coming back.
I have literally been sitting in the drive thru for more than 20 minutes at this point. There is 1 car infront of me, and 5 cars behind blocking me in so i cannot leave. I placed a mobile order and would rather lose my money than continue to sit here. As the car infront of me finally ordered, i pulled up and waited another 5 minutes, meanwhile a car came to the second drive thru and were able to place their order 2 minutes before I did, eventhough I pulled up first. Will genuinely never return.
Atmosphere: 1
Food: 1
Service: 1
There was only 1 car ahead of me and I waited for 30 minutes, no exaggeration. Truly have no idea how it takes so long. Would've been faster if I went to a sit down restaurant and ordered. To top it off the food was cold and my mcdouble only had 1 patty. This isn't a one off experience either. It takes at minimum 15 minutes anytime I go here and order is wrong the majority of the time. Im officially done going to this location at this point. It is asinine.
Atmosphere: 1
Food: 1
Service: 1
Slower then molasses in the middle of January they always mess up our orders and the people at the drive-through window can hardly talk and they’re dirty
This is the better of the two McDonald’s in Ithaca
Atmosphere: 5
Food: 5
Service: 5
I respect workers in all fields but it seems the workers here after midnight just turn off and don’t handle orders at all. 30+ min for 2 double cheeseburgers and a filet o fish and with no ketchup or condiments in the burgers. Cold burger cold fries
Atmosphere: 1
Food: 1
Service: 1
Slowest “fast food” joint I’ve ever been to.
Service: 1
The lady is vary rude and nasty was standing there for over 30 minutes for just fries
Atmosphere: 1
Food: 1
Service: 1
The last several months this place has gone down hill so bad, you literally wait over an hour for your food!!! the workers from “the hood” don’t care at all!!!!! The owner needs to fire the people that work there and get it together!!! What a complete joke!! I will absolutely be sending all complaints to the higher ups!!
Atmosphere: 1
Food: 1
Service: 1
Slowest fast food I've ever been to
Has to be the worst McDonalds in the history of McDonald’s. The wait time is over 30 minutes.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They didn’t have the grinch meal, which is the reason i went, and when i got the food, they didn’t include ketchup or one of the bbq sauce packets. Also, i ordered 3 small fries and they only had 2. the line was the longest time ive ever spent waiting for fast food. NEVER AGAIN!!!
Atmosphere: 1
Food: 2
Service: 1
Placed order at 8:30 PM and received food at 9:05 PM.
Atmosphere: 2
Food: 1
Service: 1
I have currently been waiting in curbside for approximately 20 minutes, I’ve attempted to call the restaurant and it just rings and then someone answers and hangs up.
Atmosphere: 1
Food: 1
Service: 1
Lately every time I order curbside it takes 20-30 minutes, sometimes longer to bring out my food. And then it’s cold. Skip the line? I’ve seen so many lines of cars go thru that weren’t there when I got there while I sit and wait foreverrrrr. Not impressed. Just go thru the drive thru bc they don’t have their stuff together when it comes to curbside.
I just wanted the grinch meal and was handed the box with the nuggets and fries, but no socks and no dill pickle salt. Nobody said anything about them not having any. Was very excited to try this out and very disappointed when I opened the box. Waited half an hour in the line as well. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
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