Moe's Southwest Grill

324 Elmira Rd, Ithaca
(607) 277-6637

Recent Reviews

Deena J.

I enjoyed this food but the portions of toppings were a bit small for the yummy things. The first person in line making line was very kind and personalable to me but the next employee was a bit short with us and got upset at me for grazing the glass. Smiles are encouraged. Food was yummy but the tables were a bit messy.

Dave Paine

I used to like it but has anyone else noticed grit in their food, happened to me 2wice, won't go there again

Kevin Slish

Staff was absolutely unfriendly and clearly didn't want to be there... Food was middle of road.

Jonathan Parks

The food and the only employee working (at 3pm on a Saturday) were great but the restaurant and bathroom are disgusting.

Loreleiphoenix

First and last visit here. When we walked in they ignored us for a few minutes, then when we were served they had barely any personality but the personality they did have was rude. That is not the reason we aren't coming back, the place was extremely dirty, the tables had food on them, the floors were sticky, my tray was sticky and there were cockroach traps in the bathroom, and the food left a impression but not a good one. We will not come back!

Ryan Vooris

We tried to go here but it was disorganized and messy. We stood in line for 15 mins and saw only two people get helped. Garbage was piled high on top of the trash cans and smelled awful. The workers looked like they didn't want to be there. We left because we were afraid they'd never get to us and because of the smell. I'm giving two stars because maybe they were understaffed but it didn't look that way.

Derick Cummings

Does this place know what it's like To clean anything or keep the food warm or how about restock the sodas you make me pay $4 for This is the worst Moes I've ever been to in my entire life horrible unfriendly staff no Body answers the phone and it does not seem that anybody there is a manager maybe just all children grumpy and mad at the world.P.s. managers that reads this I'll be in on Tuesday for my refund.

Danny 5050

This please is amazing and the workers are so friendly.Just a head up, Monday specials you get a free drink

Johnny_Pascarella

Food was outstanding but the building was very dirty.

Kathleen K.

It makes me sad to post this review. Moe's has always been a reliable place to get good, fresh, well-prepared food. Because of the pandemic, we hadn't been there in a long while and we were eager to go back again this evening. However, it's clear they are seriously understaffed and the chaos behind the counter made for long waits and, in my case, a badly burned Quesadilla. I tried to eat it, but when I couldn't, I took it back and asked for a replacement. The server tried, but again, because of the extreme disorganization, the 2nd Quesadilla was burned worse than the first. My husband's burrito was tasteless, as were the chips. And to top it all off--actually, NOT to top it all off, all of the salsa bowls were completely empty. There was no way I was going to ask that beleaguered staff to bring some out. There were heated words exchanged between a patient customer who had finally lost patience after waiting an hour for his order, which he'd placed online, and one of the employees. (He may be a been a new employee, but he accused the customer of screaming at him. He wasn't.) A very sad and unsatisfactory situation. I'm not really blaming the staff--except for the young man who claimed he was being screamed at--but this business will surely fail if staff can't be found and if the quality of the food doesn't improve. Very sad situation.

Jess H A

It had been a while since I had their food. It was good. I like that they have mushrooms on the menu. They also have great customer service. I was happy with both visits and will be back.

Chia-Ching Lin

I love the kit options. Actually, I ordered the Fajita kit with 5$ sweet tea. The taste of every dish was awesome, and just like typical Mexican food. The only cons was the tea. It was too sweet for me, maybe I should choose the unsweetened one. In my point of view, it will be a nice option when you and your friends can't decide your meal.

Chiann Smith

This is kind of my 2nd home...lol I have grown up around here. 3 brothers, 2 sister-in laws, several friends and my uncle have all worked here. They did a fundraiser for my cheer team and catered my graduation party. We have also done card games and friendly meetups. I always have a good time. Food is always fresh, lots of friendly faces.

DTA Kay

3 gentleman cooking and preparing food served me 10/12 at around 7:30pm, one was training- they were all smiles and right to business. Just simply friendly, helpful (the other two men always are when I visit). The fourth coworker with glasses was curt with the trainee and with me at the counter. Chin up trainees, stick with the bs and soon enough you’ll be doing what you do there at Moe’s in your sleep (it used to happen to me during training!). Once you’ve got the rhythm, you get the picture. Go Moes.

Mary G.

We were tired and hungrey and just wanted a quick bite Been to other Moes and knew it wouldn't be bad The food was okay, but the restaurant was filthy The bar were you get your silverware and salsa looked like it hadn't been wiped all day Every table was dirty, and the floor was sticky If there had been anyplace else close, we would have left

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