TL;DR: Came for $1 slices on Tuesday, everything went wrong. They lost my first order, then forgot to put two slices in my second order, then I ended up paying $23 for 8 slices of pizza.
Suddenly it became very bad. I've ordered here a few times and all was good, but today I made an order, the cashier wrote it down and put the paper right near the desk with my name on it and every position of my order! He asked me to wait for 7 minutes because pepperoni wasn't ready. I patiently waited for 30 minutes and many people after me made their orders. After half an hour I kindly asked another cashier (the first guy disappeared) where my order was. He told me that he knows nothing about my order, and we tried to find this piece of paper near the desk. Unfortunately, our struggle wasn't successful, I guess this paper disappeared with the cashier. I ordered again, but different flavours, because their board was full and they weren't making any new pizzas and were selling only already prepared. Almost immediately I got my new order because all pizza was already cooked. And that was the worst part because it cost me $23 for 8 pieces during $1 slices Tuesday. My bad that I didn't get the receipt because I trusted them. At home I found out that they gave me only 8 slices when I ordered 10 slices. I'm not sure if they forgot slices or just screwed me over on purpose but it was definitely not the $1 slices Tuesday. The pizza was great though, loved its taste. Will not be returning. Also keep in mind that the place is small, crowded and noisy, almost no seats available
Atmosphere: 2
Food: 5
Service: 1
Matt Fellman
Dollar slice Tuesday!
Atmosphere: 4
Food: 5
Service: 5
Aydin B
Very nice staff and awesome pizza to match it! Everyone was very friendly and a great pizza place to stop by at 😁
Atmosphere: 5
Food: 5
Service: 5
Cecily Cox
Guy canceled my order because he said he did not feel like driving g. This was 11/26 and I asked him why, he proceeded to get a violently rude tone over the phone. When I asked for his name he hung up on me. I like Papa Johns better but Domino's from now on. They treat their customers with respect. I was told I might get a refund in 48 hours, but no one gave me any more information . I called customer service, the lady was nice but clueless. Will have to probably challenge on my AMEX. Thank goodness AMEX cares about customer service!
Atmosphere: 1
Food: 1
Service: 1
Justyn Butler
If I could give zero stars, that would be too many. I placed our order, waited in the lobby of the hotel for 1.5 hrs, and no one showed. I called the store, they said it has been delivered. So obviously they are eating my pizza and enjoying my tip. This is the most ridiculous operation I’ve ever seen. I will never order Papa John’s again. I know it’s just this store that sucks, but corporate needs to do something about this trash
Atmosphere: 1
Food: 1
Service: 1
Rose Adighibe
Saturday November 22. 10pm. The pizza is received was burnt to a crisp. It literally tastes like rubber. How can you serve this to people?
Atmosphere: 1
Food: 1
Service: 1
Kirstie Readnower
I placed a delivery order at 4:55pm, it's 7:35pm and I agreed to cancel because the manager said the order had already been sent out, yet I received nothing. Multiple drivers waited for extended periods of time at the store before giving up. At the same time that the manager told me that the order had already been given to a delivery driver, a new driver had accepted the order and was waiting at the store according to the Doordash tracker. The manager said they're really busy (clearly) and people had called out but at a certain point they should have the discretion to stop accepting orders that they can't fulfill in a reasonable time.
Atmosphere: 1
Food: 1
Service: 1
Kali Blake
love this pizza joint, super friendly, pizza always smacks
Good pizza; staff works hard, but they have a hard time managing the line during high volume order times. There's not a good queue, so everyone just mills about right in front. Cashier usually is also making pizza, so it's hard to flag them down to just pick up your pizza, even if it's already made and paid for. Kind of stressful as a customer. Too bad, because they make really good pizza!
Papa John’s never disappoints! Every time I come in especially on $1 pizza day—the staff is always so sweet and welcoming to me and my girls. They treat us like family, and that means a lot. The pizza is always fresh, hot, and delicious. We look forward to coming back every time. Thank you for making our visits so special! 🍕❤️
Mike Roth
Ordered a pepperoni and sausage six cheese pizza No pepperoni.No sausage as for the cheese I could not count it Too far to bring back.
Simon Gim
Love this place! The price is reasonable and the staff is super friendly. Can’t ask for more 👍
TL;DR: Came for $1 slices on Tuesday, everything went wrong. They lost my first order, then forgot to put two slices in my second order, then I ended up paying $23 for 8 slices of pizza.
Suddenly it became very bad. I've ordered here a few times and all was good, but today I made an order, the cashier wrote it down and put the paper right near the desk with my name on it and every position of my order! He asked me to wait for 7 minutes because pepperoni wasn't ready. I patiently waited for 30 minutes and many people after me made their orders. After half an hour I kindly asked another cashier (the first guy disappeared) where my order was. He told me that he knows nothing about my order, and we tried to find this piece of paper near the desk. Unfortunately, our struggle wasn't successful, I guess this paper disappeared with the cashier. I ordered again, but different flavours, because their board was full and they weren't making any new pizzas and were selling only already prepared. Almost immediately I got my new order because all pizza was already cooked. And that was the worst part because it cost me $23 for 8 pieces during $1 slices Tuesday. My bad that I didn't get the receipt because I trusted them. At home I found out that they gave me only 8 slices when I ordered 10 slices. I'm not sure if they forgot slices or just screwed me over on purpose but it was definitely not the $1 slices Tuesday. The pizza was great though, loved its taste. Will not be returning. Also keep in mind that the place is small, crowded and noisy, almost no seats available
Atmosphere: 2
Food: 5
Service: 1
Dollar slice Tuesday!
Atmosphere: 4
Food: 5
Service: 5
Very nice staff and awesome pizza to match it! Everyone was very friendly and a great pizza place to stop by at 😁
Atmosphere: 5
Food: 5
Service: 5
Guy canceled my order because he said he did not feel like driving g. This was 11/26 and I asked him why, he proceeded to get a violently rude tone over the phone. When I asked for his name he hung up on me. I like Papa Johns better but Domino's from now on. They treat their customers with respect. I was told I might get a refund in 48 hours, but no one gave me any more information . I called customer service, the lady was nice but clueless. Will have to probably challenge on my AMEX. Thank goodness AMEX cares about customer service!
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars, that would be too many. I placed our order, waited in the lobby of the hotel for 1.5 hrs, and no one showed. I called the store, they said it has been delivered. So obviously they are eating my pizza and enjoying my tip. This is the most ridiculous operation I’ve ever seen. I will never order Papa John’s again. I know it’s just this store that sucks, but corporate needs to do something about this trash
Atmosphere: 1
Food: 1
Service: 1
Saturday November 22. 10pm. The pizza is received was burnt to a crisp. It literally tastes like rubber. How can you serve this to people?
Atmosphere: 1
Food: 1
Service: 1
I placed a delivery order at 4:55pm, it's 7:35pm and I agreed to cancel because the manager said the order had already been sent out, yet I received nothing. Multiple drivers waited for extended periods of time at the store before giving up. At the same time that the manager told me that the order had already been given to a delivery driver, a new driver had accepted the order and was waiting at the store according to the Doordash tracker. The manager said they're really busy (clearly) and people had called out but at a certain point they should have the discretion to stop accepting orders that they can't fulfill in a reasonable time.
Atmosphere: 1
Food: 1
Service: 1
love this pizza joint, super friendly, pizza always smacks
Recommended dishes: Cheese Pizza, Cinnamon Pull Aparts
Good pizza; staff works hard, but they have a hard time managing the line during high volume order times. There's not a good queue, so everyone just mills about right in front. Cashier usually is also making pizza, so it's hard to flag them down to just pick up your pizza, even if it's already made and paid for. Kind of stressful as a customer. Too bad, because they make really good pizza!
Atmosphere: 4
Food: 5
Service: 2
Great service, exactly as ordered. Very friendly
Restaurantji Recommends
Gluten free pizza , yes indeed!
Atmosphere: 5
Food: 5
Service: 5
Excellent service and outstanding food!
Atmosphere: 5
Food: 5
Service: 5
Papa John’s never disappoints! Every time I come in especially on $1 pizza day—the staff is always so sweet and welcoming to me and my girls. They treat us like family, and that means a lot. The pizza is always fresh, hot, and delicious. We look forward to coming back every time. Thank you for making our visits so special! 🍕❤️
Ordered a pepperoni and sausage six cheese pizza
No pepperoni.No sausage as for the cheese I could not count it
Too far to bring back.
Love this place!
The price is reasonable and the staff is super friendly.
Can’t ask for more 👍
Atmosphere: 5
Food: 5
Service: 5
Loading...