Sorry, this restaurant is not participating in the "get better than a one-star rating" promotion.
If you're reading this, take your business elsewhere SOLELY to spite this location for their greed.
Atmosphere: 1
Food: 1
Service: 1
Caleb Hilton
Never seen a subway skimp like this before. Not even the gas station ones.
Edit: And a reply that’s somehow worse than not replying at all, that’s about what I should’ve expected.
Food: 1
Oot N’ aboot
Crystal is the best! Great customer service! She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Michael Brown
Incredibly slow and unfriendly service and then they ran out of ingredients for my sub. Waste of time stopping there
Service: 1
Michael Runk
I’m a bit picky about my sandwiches I love the Philly cheese but I can’t stand raw veggies. John was on duty and was amazing about working with me and getting the sandwich right. He did have to do a remake but he did it well and I absolutely recommend this store and this young man to make the sandwiches ?
Wheelchair accessibility: Easy to navigate and get around.
Atmosphere: 5
Food: 4
Service: 5
Caleb Harrower
Usually my go to location, but today I went and waiting at the counter for over 10 mins only for no one to come help, I said hello a few times, no answer. When I walked towards the register, I saw a guy just hanging out with this employee... like they totally didn't hear anything or want to help. Terrible service & probably shouldn't let non-employees in street clothes hang out in the back.
Leylushka Mumusha
cringe
Vegetarian options: yu
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Italian, Lay’S Classic, Vitamin Water xxx, Turkey Cali Club
Savannah Jean-Pharuns
I was at the mall with my black friends. It was 5pm. I asked if they’re open and that i’m ready to order. The woman told me no theyre about to close. I then go get food somewhere else and I come back and she’s serving one person. I asked her again weren’t they closed and she said the man she served always comes for vegetables. I said ok. I saw again another pile of customers being served. I then realized she was just being rude and probably racist since she was serving white people only. They didn’t close till 9pm.
B
Place is nice and the workers are kind. The food is good quality and tastes good. Would recommend going.
Atmosphere: 4
Food: 5
Service: 5
Erin Filmer
Just got a sub and it’s literal trash. Can’t even eat it. Bun is WET, not soggy, WET. Half of it fell out of the bun when I opened the wrapper. Idk if that’s because she put so much mayo on it or because none of the toppings were even secured in bun to begin with. Tuna is old and she didn’t even spread it. Tomatoes are old. I only even went here because I have coupons but upon walking in the door they weren’t even accepting them.GARBAGE.
I prefer the Ithaca Mall subway to this one any day. The lady working there is rude and it is incredibly unsanitary. We watched the lady prepare someones sandwich with meat in it and use the same gloves on our sandwiches (I cannot have meat due to religious restrictions). She continued to wear these gloves to press buttons on the toaster and touch handles and kitchen equipment. After covid you would think they take hygiene more seriously but its clear they don’t care at all. They also
Nick Dean
I was there in person ordering a sandwich and had to wait for other sandwiches to be made that were ordered online and the people weren’t even there. I made a joking comment about it and like a flip of a switch my sandwich was thrown together and bagged without asking if I wanted anything added to it and. Also the girl making it wasn’t sociable at all, like she didn’t want to be there. I get the order online deal, but from my experience with the public, the people there in front of you take priority over an online order.
Meaghan Thorpe
Worst subway in Ithaca! They charge more than the others, they don't participate in the deals and I just waited 32 minutes for four subs when there weren't any other orders. Save some time and money and go to the subway in the mall.
pyles adventure
Good food nice people
Doug M (DjMoonWalker)
Great in an out experience with consistant quality and definitely very friendly. Thank you!
Sorry, this restaurant is not participating in the "get better than a one-star rating" promotion.
If you're reading this, take your business elsewhere SOLELY to spite this location for their greed.
Atmosphere: 1
Food: 1
Service: 1
Never seen a subway skimp like this before. Not even the gas station ones.
Edit: And a reply that’s somehow worse than not replying at all, that’s about what I should’ve expected.
Food: 1
Crystal is the best! Great customer service! She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Incredibly slow and unfriendly service and then they ran out of ingredients for my sub. Waste of time stopping there
Service: 1
I’m a bit picky about my sandwiches I love the Philly cheese but I can’t stand raw veggies. John was on duty and was amazing about working with me and getting the sandwich right. He did have to do a remake but he did it well and I absolutely recommend this store and this young man to make the sandwiches ?
Wheelchair accessibility: Easy to navigate and get around.
Atmosphere: 5
Food: 4
Service: 5
Usually my go to location, but today I went and waiting at the counter for over 10 mins only for no one to come help, I said hello a few times, no answer. When I walked towards the register, I saw a guy just hanging out with this employee... like they totally didn't hear anything or want to help. Terrible service & probably shouldn't let non-employees in street clothes hang out in the back.
cringe
Vegetarian options: yu
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Italian, Lay’S Classic, Vitamin Water xxx, Turkey Cali Club
I was at the mall with my black friends. It was 5pm. I asked if they’re open and that i’m ready to order. The woman told me no theyre about to close. I then go get food somewhere else and I come back and she’s serving one person. I asked her again weren’t they closed and she said the man she served always comes for vegetables. I said ok. I saw again another pile of customers being served. I then realized she was just being rude and probably racist since she was serving white people only. They didn’t close till 9pm.
Place is nice and the workers are kind. The food is good quality and tastes good. Would recommend going.
Atmosphere: 4
Food: 5
Service: 5
Just got a sub and it’s literal trash. Can’t even eat it. Bun is WET, not soggy, WET. Half of it fell out of the bun when I opened the wrapper. Idk if that’s because she put so much mayo on it or because none of the toppings were even secured in bun to begin with. Tuna is old and she didn’t even spread it. Tomatoes are old. I only even went here because I have coupons but upon walking in the door they weren’t even accepting them.GARBAGE.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
I prefer the Ithaca Mall subway to this one any day. The lady working there is rude and it is incredibly unsanitary. We watched the lady prepare someones sandwich with meat in it and use the same gloves on our sandwiches (I cannot have meat due to religious restrictions). She continued to wear these gloves to press buttons on the toaster and touch handles and kitchen equipment. After covid you would think they take hygiene more seriously but its clear they don’t care at all. They also
I was there in person ordering a sandwich and had to wait for other sandwiches to be made that were ordered online and the people weren’t even there. I made a joking comment about it and like a flip of a switch my sandwich was thrown together and bagged without asking if I wanted anything added to it and. Also the girl making it wasn’t sociable at all, like she didn’t want to be there. I get the order online deal, but from my experience with the public, the people there in front of you take priority over an online order.
Worst subway in Ithaca! They charge more than the others, they don't participate in the deals and I just waited 32 minutes for four subs when there weren't any other orders. Save some time and money and go to the subway in the mall.
Good food nice people
Great in an out experience with consistant quality and definitely very friendly. Thank you!
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