terrible service terrible food. Never come back again.
Atmosphere: 1
Food: 1
Service: 1
Leo Chen
Absolutely terrible service
Atmosphere: 1
Food: 1
Service: 1
Gray Kelly
The service was incredibly fast and the food was so. good. I cannot describe with words how delicious it was, even the free appetizer before our entree was so insanely good. The broccoli was unusually delicious in the best way possible. The music was so hype. Cannot recommend this place enough.
Atmosphere: 5
Food: 5
Service: 5
Laura Craigie
ry disappointing experience. The overall atmosphere felt unwelcoming and the staff attitude was surprisingly indifferent toward customers. For a place that charges fairly high prices, there was very little sense of professionalism or hospitality throughout the visit. After looking through other reviews, it seems that concerns about service have been mentioned multiple times, yet there doesn’t appear to be any effort from management to address them or improve the situation. A restaurant should value its customers and feedback, but unfortunately that was not the impression this place gave. I would not return.
Atmosphere: 1
Food: 1
Service: 1
Tobby Jiang
I gave this restaurant two chances, and both visits were absolutely terrible.
The first time, the service was shockingly bad. We sat for over 30 minutes without being served water, appetizers, or even being properly greeted. No one came to take our order. We had to repeatedly get up and search for a server just to place it. It took forever for the food to arrive, and when the entrées finally came out, we still hadn’t received any water or appetizers. The lack of basic service was unacceptable and made the entire meal frustrating rather than enjoyable.
The second experience was somehow worse. We had a party of five in an almost empty restaurant, yet we were told to wait in line while multiple tables sat open and ready. Shortly after, a larger group walked in and was immediately seated while we continued standing in the corner waiting.
To make matters worse, we were forced to pay a 20% gratuity without any clear verbal notice or proper communication, despite the service being extremely poor. Charging an automatic tip for bad service is unacceptable and feels dishonest.
Atmosphere: 1
Food: 1
Service: 1
Patricia Rojas
I want to make it clear that this was not an isolated incident. This is not the first time my friends and I have felt unwelcome at this restaurant. After multiple visits, the pattern is consistent — the atmosphere feels cold, dismissive, and completely lacking in basic hospitality.
We paid a significant amount of money for our meals. When you spend that kind of money dining out, you expect professionalism, courtesy, and at the very least, respect. Instead, the service repeatedly felt indifferent and unwelcoming. There was no effort to make guests feel valued. It honestly felt like they simply did not care.
What is also concerning is the way management appears to handle feedback. If you look through the reviews, there are multiple negative experiences shared by others describing similar service issues. Yet there are little to no thoughtful responses addressing concerns or demonstrating any intention to improve. Ignoring consistent complaints instead of responding professionally reflects very poorly on how customer feedback is treated.
Additionally, I was told by a friend about an incident where a staff member allegedly used a customer’s reservation contact information to privately message her afterward. If true, that is highly inappropriate and raises serious concerns about privacy boundaries and professional conduct.
At this point, it no longer feels like a one-time bad experience. It feels like a recurring issue with the culture of service at this establishment.
I strongly encourage management to reflect on how guests are being treated and how customer information is handled. Until there is clear improvement, I cannot recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Helin Wang
This was hands down the WORST restaurant experience I have ever had.
The service was unbelievably poor, rude, and completely unprofessional. We were a large group and repeatedly tried to wave someone over just to place our order. The staff clearly saw us and deliberately ignored us. Not once. Not twice. Over and over again. Meanwhile, they were attentive, friendly, and responsive to other tables.
It honestly felt like we were being treated differently because we were a large Asian group. The contrast in service was obvious. Other customers were greeted warmly and helped immediately. We were ignored and given side-eye looks the entire time.
The server with glasses was especially rude. He kept telling us to “wait to the side” even though the restaurant was nearly empty. There was absolutely no reason to treat us that way. His attitude was dismissive and disrespectful from beginning to end.
To make things worse, it took ONE HOUR for the food to arrive. An hour — in an almost empty restaurant. Completely unacceptable.
And then the most outrageous part: they automatically added a 20% gratuity when we paid, without any clear notice or prior warning. There was no sign, no explanation, nothing. Forcing a 20% tip without transparency is extremely unethical. It feels like robbery when you provide terrible service and then demand a mandatory tip.
This place does not deserve your money. The service is discriminatory, disrespectful, and exploitative. I strongly do NOT recommend anyone go here.
Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Sooin Shin
As a Korean, I really love this place and I visit this restaurant one to two times every month. The foods in here are really good as much as the foods I have in Korea. The owner and all the staffs are really nice and welcoming. If you’re in Ithaca and craving real Korean food, you definitely have to give this place a try.
Atmosphere: 5
Food: 5
Service: 5
Bogdan Sieriebriennikov
We ordered tapas and the food was mediocre. Some of the meats were dry and ceviche was extremely sour. Also, the server forgot to bring one of the dishes. Maybe if you order main dishes instead of tapas it will be better?..
Atmosphere: 4
Food: 3
Service: 4
Yun Ha Yang
Best korean food in ithaca! Best service, food was authentic and fast
One of the few Korean restaurants in Ithaca where I can eat authentic Korean food. The fried chicken is legit and is a must try!!
Atmosphere: 5
Food: 5
Service: 5
Matt Lim
The fried chicken here is probably the best fried chicken in Ithaca! It’s juicy and extremely flavorful.
Atmosphere: 5
Food: 5
Service: 5
Jacqui G
Every time I’ve been here the food has been superb. It’s definitely a little spicy so be warned. There are a few vegan/vegetarian options. Service was very friendly!
Atmosphere: 4
Food: 5
Service: 5
Melissa Chang
Really good Korean, deserves better than a 4.1 - such good wings, actually spicy! 🌶️
terrible service terrible food. Never come back again.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible service
Atmosphere: 1
Food: 1
Service: 1
The service was incredibly fast and the food was so. good. I cannot describe with words how delicious it was, even the free appetizer before our entree was so insanely good. The broccoli was unusually delicious in the best way possible. The music was so hype. Cannot recommend this place enough.
Atmosphere: 5
Food: 5
Service: 5
ry disappointing experience. The overall atmosphere felt unwelcoming and the staff attitude was surprisingly indifferent toward customers. For a place that charges fairly high prices, there was very little sense of professionalism or hospitality throughout the visit. After looking through other reviews, it seems that concerns about service have been mentioned multiple times, yet there doesn’t appear to be any effort from management to address them or improve the situation. A restaurant should value its customers and feedback, but unfortunately that was not the impression this place gave. I would not return.
Atmosphere: 1
Food: 1
Service: 1
I gave this restaurant two chances, and both visits were absolutely terrible.
The first time, the service was shockingly bad. We sat for over 30 minutes without being served water, appetizers, or even being properly greeted. No one came to take our order. We had to repeatedly get up and search for a server just to place it. It took forever for the food to arrive, and when the entrées finally came out, we still hadn’t received any water or appetizers. The lack of basic service was unacceptable and made the entire meal frustrating rather than enjoyable.
The second experience was somehow worse. We had a party of five in an almost empty restaurant, yet we were told to wait in line while multiple tables sat open and ready. Shortly after, a larger group walked in and was immediately seated while we continued standing in the corner waiting.
To make matters worse, we were forced to pay a 20% gratuity without any clear verbal notice or proper communication, despite the service being extremely poor. Charging an automatic tip for bad service is unacceptable and feels dishonest.
Atmosphere: 1
Food: 1
Service: 1
I want to make it clear that this was not an isolated incident. This is not the first time my friends and I have felt unwelcome at this restaurant. After multiple visits, the pattern is consistent — the atmosphere feels cold, dismissive, and completely lacking in basic hospitality.
We paid a significant amount of money for our meals. When you spend that kind of money dining out, you expect professionalism, courtesy, and at the very least, respect. Instead, the service repeatedly felt indifferent and unwelcoming. There was no effort to make guests feel valued. It honestly felt like they simply did not care.
What is also concerning is the way management appears to handle feedback. If you look through the reviews, there are multiple negative experiences shared by others describing similar service issues. Yet there are little to no thoughtful responses addressing concerns or demonstrating any intention to improve. Ignoring consistent complaints instead of responding professionally reflects very poorly on how customer feedback is treated.
Additionally, I was told by a friend about an incident where a staff member allegedly used a customer’s reservation contact information to privately message her afterward. If true, that is highly inappropriate and raises serious concerns about privacy boundaries and professional conduct.
At this point, it no longer feels like a one-time bad experience. It feels like a recurring issue with the culture of service at this establishment.
I strongly encourage management to reflect on how guests are being treated and how customer information is handled. Until there is clear improvement, I cannot recommend this place.
Atmosphere: 1
Food: 1
Service: 1
This was hands down the WORST restaurant experience I have ever had.
The service was unbelievably poor, rude, and completely unprofessional. We were a large group and repeatedly tried to wave someone over just to place our order. The staff clearly saw us and deliberately ignored us. Not once. Not twice. Over and over again. Meanwhile, they were attentive, friendly, and responsive to other tables.
It honestly felt like we were being treated differently because we were a large Asian group. The contrast in service was obvious. Other customers were greeted warmly and helped immediately. We were ignored and given side-eye looks the entire time.
The server with glasses was especially rude. He kept telling us to “wait to the side” even though the restaurant was nearly empty. There was absolutely no reason to treat us that way. His attitude was dismissive and disrespectful from beginning to end.
To make things worse, it took ONE HOUR for the food to arrive. An hour — in an almost empty restaurant. Completely unacceptable.
And then the most outrageous part: they automatically added a 20% gratuity when we paid, without any clear notice or prior warning. There was no sign, no explanation, nothing. Forcing a 20% tip without transparency is extremely unethical. It feels like robbery when you provide terrible service and then demand a mandatory tip.
This place does not deserve your money. The service is discriminatory, disrespectful, and exploitative. I strongly do NOT recommend anyone go here.
Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
As a Korean, I really love this place and I visit this restaurant one to two times every month. The foods in here are really good as much as the foods I have in Korea. The owner and all the staffs are really nice and welcoming. If you’re in Ithaca and craving real Korean food, you definitely have to give this place a try.
Atmosphere: 5
Food: 5
Service: 5
We ordered tapas and the food was mediocre. Some of the meats were dry and ceviche was extremely sour. Also, the server forgot to bring one of the dishes. Maybe if you order main dishes instead of tapas it will be better?..
Atmosphere: 4
Food: 3
Service: 4
Best korean food in ithaca! Best service, food was authentic and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tteok-Bokki, Kimchi Jjigae, Fried Half Chicken
Restaurantji Recommends
So yummy
Food: 5
One of the few Korean restaurants in Ithaca where I can eat authentic Korean food. The fried chicken is legit and is a must try!!
Atmosphere: 5
Food: 5
Service: 5
The fried chicken here is probably the best fried chicken in Ithaca! It’s juicy and extremely flavorful.
Atmosphere: 5
Food: 5
Service: 5
Every time I’ve been here the food has been superb. It’s definitely a little spicy so be warned. There are a few vegan/vegetarian options. Service was very friendly!
Atmosphere: 4
Food: 5
Service: 5
Really good Korean, deserves better than a 4.1 - such good wings, actually spicy! 🌶️
Atmosphere: 5
Food: 5
Service: 5
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