Waitress and atmosphere were phenomenal but i got food poisoning about 10 hours after eating there. It was the only thing i ate that day so it had to be their food.
Atmosphere: 5
Food: 1
Service: 5
E Mitchell
4 customers, 50 minutes for a salad
Atmosphere: 4
Service: 2
Christopher Rico
Terrible experience. Literally the worst restaurant experience I’ve had in years. This was one of the only later evening choices, we were told we could sit in the lounge and order from the bar, then they asked my daughter to move because the lounge was for people ordering food. Host moved my jacket to the lost and found, generally rude and inexplicably stressed out staff (not that busy). Food took a long time even though the restaurant appeared well below capacity. Really no excuse for our experience after a long emotional day of dropping my son off at college. I cannot recommend this place as there are many better alternatives (if you can get seated prior to 8:30 pm). Do better!
Atmosphere: 2
Service: 1
Rich S.
Delicious. Great portions. Good prices, nice and chilled place to sit and eat. Spot on
Atmosphere: 5
Food: 5
Service: 5
Ravi Walsh
A group of friends and I visited The Strand Cafe this week. One of our guests complained that his chicken wasn’t cooked right. After listening attentively and very politely, super politely, the waiter asked what our friend disliked about the meal. He couldn’t say, he just didn’t like it. So the waiter sent for the Chef. The Chef asked how he could improve it. My friend couldn’t say, he just repeated that it wasn’t good. Never did either the waiter or chef roll their eyes or show any disrespect toward my friend. Finally, they both suggested that they would make him another dish on the house. My friend waved them away and said no. When the waiter delivered the bill, they told my friend that his meal was on the house. Now THAT is supreme service! Thank you Strand Cafe staff, you went way above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Estrella Bloomstrand
Absolutely fantastic service with Caleb! I was very disgruntled after a horrible experience at Argos and the Strand was exactly was I was looking for all along: classy; amazing menus; late- night five-star service and the staff (Gail and Caleb) constantly went above and beyond all of my expectations for Tompkins County as a world traveler from Ithaca. Good riddance Tamarind and Luna and Argos for your pathetic service.
Atmosphere: 5
Food: 5
Service: 5
kyhighlah
I saw a roach inside the resturant and also the food tasted very horrible ! I do not recommend going here ! Very bad customer service. This place is really a waste of time and money .
Atmosphere: 1
Food: 1
Service: 1
Very nice hotel restaurant serving good, casual food. One of the better dining options in downtown Ithaca. Everything is delicious. We've been twice so far, will be back again.
Alec Minnick
really nice for a hotel restaurant. food was on the pricy side for what it was but we had a great time
Atmosphere: 5
Food: 5
Service: 5
Alisa Lewin-Waldman
Took very long to get the food but it was worth the wait.
We were staying at the Canopy overnight and stopped for a drink at the bar before heading out for dinner. The bartender was friendly. After a drink we left but came back after being turned away for dinner at two nearby restaurants. We again sat at the bar. The food was fine - we shared the calamari and bruschetta. We also had a slice of the chocolate torte and that was good but was more like a brownie than what I was thinking it would be as a torte. Our bar neighbors had a pizza and salad - they both looked good.
Atmosphere: 4
Food: 4
Service: 4
Michael Flanagan
Just had pizza at the strand. This place would make Dave Portnoy’s list of unstoppable pizza. One bite… everyone knows the rules. Our waiter Daniel was the only waiter on, and was working ten tables like a total pro. He was patient, courteous, and very attentive. Chef Ryan delivered two of the best pies that we have ever eaten. Don’t let the hotel bar stereotype fool you… this place puts out a fantastic pie. Great work by the team. We will be back, and we will order in larger quantity.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
Dhara Thaver
Our evening at Strand Cafe was a series of disappointments that I just have to share. We ordered a soup, a side as an app (roasted cauliflower), a pizza, and a burger. One of the mains (pizza) arrived first before soup and app. This was puzzling and just the start of a downhill experience.We waited patiently for the soup, which, when it did arrive after a 15-minute delay, was shockingly cold, not lukewarm, but actually cold. The wait for the soup to be reheated was just as frustrating, especially since our side dish was still MIA.When the roasted cauliflower finally made it to the table, it was RAW – barely touched by any form of cooking and lacking in flavour. We had to send it back, which is something I rarely do.The burger saga was no less exasperating. By the time it arrived, my husband had finished his pizza (which, remember, was served first). My request for sautéed mushrooms, an extra I paid for, was ignored. The burger missed not just the mushrooms but also the arugula, pickles (mentioned in the menu)and any kind of condiments. The server's solution was to bring these missing items on a side plate, leaving me to assemble my burger. This isn't what I expect when dining out.Mistakes can happen, but this was too much! We weren’t charged for the soup and cauliflower, which was a small consolation, but the overall experience was absolutely terrible. Would not recommend!
Atmosphere: 4
Food: 2
Service: 1
Olik
With offerings ranging from simple but elegant (their personal pizzas were executed to perfection), to more inspired upscale entrées, one would think the cuisine stole the show, but that wasn't the best part. The drink menu with refreshing beers, delicious NA mocktails, and original twists on classic cocktails could tempt anyone to indulge in something special, but my effervescent "Ithaca Gin Fizz" wasn't the best part, either. The ambiance is lovely, but the best part has got to be the service. Every time I go, just for a drink or for a full dinner, every bartender, every server, and every host has been a true delight, elevating my evening to that almost indescribable level where, in retrospect, I just can't help thinking to myself, "now THAT was a good night."
Katya Samoteskul
Great cocktails, very tasty food, friendly staff and the décor is very stylish and cozy. It feels like you are in a big city. Really enjoy this place!
Waitress and atmosphere were phenomenal but i got food poisoning about 10 hours after eating there. It was the only thing i ate that day so it had to be their food.
Atmosphere: 5
Food: 1
Service: 5
4 customers, 50 minutes for a salad
Atmosphere: 4
Service: 2
Terrible experience. Literally the worst restaurant experience I’ve had in years. This was one of the only later evening choices, we were told we could sit in the lounge and order from the bar, then they asked my daughter to move because the lounge was for people ordering food. Host moved my jacket to the lost and found, generally rude and inexplicably stressed out staff (not that busy). Food took a long time even though the restaurant appeared well below capacity. Really no excuse for our experience after a long emotional day of dropping my son off at college. I cannot recommend this place as there are many better alternatives (if you can get seated prior to 8:30 pm). Do better!
Atmosphere: 2
Service: 1
Delicious. Great portions. Good prices, nice and chilled place to sit and eat.
Spot on
Atmosphere: 5
Food: 5
Service: 5
A group of friends and I visited The Strand Cafe this week. One of our guests complained that his chicken wasn’t cooked right. After listening attentively and very politely, super politely, the waiter asked what our friend disliked about the meal. He couldn’t say, he just didn’t like it. So the waiter sent for the Chef. The Chef asked how he could improve it. My friend couldn’t say, he just repeated that it wasn’t good.
Never did either the waiter or chef roll their eyes or show any disrespect toward my friend.
Finally, they both suggested that they would make him another dish on the house. My friend waved them away and said no.
When the waiter delivered the bill, they told my friend that his meal was on the house.
Now THAT is supreme service!
Thank you Strand Cafe staff, you went way above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Absolutely fantastic service with Caleb! I was very disgruntled after a horrible experience at Argos and the Strand was exactly was I was looking for all along: classy; amazing menus; late- night five-star service and the staff (Gail and Caleb) constantly went above and beyond all of my expectations for Tompkins County as a world traveler from Ithaca. Good riddance Tamarind and Luna and Argos for your pathetic service.
Atmosphere: 5
Food: 5
Service: 5
I saw a roach inside the resturant and also the food tasted very horrible ! I do not recommend going here ! Very bad customer service. This place is really a waste of time and money .
Atmosphere: 1
Food: 1
Service: 1
Very nice hotel restaurant serving good, casual food. One of the better dining options in downtown Ithaca. Everything is delicious. We've been twice so far, will be back again.
really nice for a hotel restaurant. food was on the pricy side for what it was but we had a great time
Atmosphere: 5
Food: 5
Service: 5
Took very long to get the food but it was worth the wait.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
We were staying at the Canopy overnight and stopped for a drink at the bar before heading out for dinner. The bartender was friendly. After a drink we left but came back after being turned away for dinner at two nearby restaurants. We again sat at the bar. The food was fine - we shared the calamari and bruschetta. We also had a slice of the chocolate torte and that was good but was more like a brownie than what I was thinking it would be as a torte. Our bar neighbors had a pizza and salad - they both looked good.
Atmosphere: 4
Food: 4
Service: 4
Just had pizza at the strand. This place would make Dave Portnoy’s list of unstoppable pizza. One bite… everyone knows the rules. Our waiter Daniel was the only waiter on, and was working ten tables like a total pro. He was patient, courteous, and very attentive. Chef Ryan delivered two of the best pies that we have ever eaten. Don’t let the hotel bar stereotype fool you… this place puts out a fantastic pie. Great work by the team. We will be back, and we will order in larger quantity.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
Our evening at Strand Cafe was a series of disappointments that I just have to share. We ordered a soup, a side as an app (roasted cauliflower), a pizza, and a burger. One of the mains (pizza) arrived first before soup and app. This was puzzling and just the start of a downhill experience.We waited patiently for the soup, which, when it did arrive after a 15-minute delay, was shockingly cold, not lukewarm, but actually cold. The wait for the soup to be reheated was just as frustrating, especially since our side dish was still MIA.When the roasted cauliflower finally made it to the table, it was RAW – barely touched by any form of cooking and lacking in flavour. We had to send it back, which is something I rarely do.The burger saga was no less exasperating. By the time it arrived, my husband had finished his pizza (which, remember, was served first). My request for sautéed mushrooms, an extra I paid for, was ignored. The burger missed not just the mushrooms but also the arugula, pickles (mentioned in the menu)and any kind of condiments. The server's solution was to bring these missing items on a side plate, leaving me to assemble my burger. This isn't what I expect when dining out.Mistakes can happen, but this was too much! We weren’t charged for the soup and cauliflower, which was a small consolation, but the overall experience was absolutely terrible. Would not recommend!
Atmosphere: 4
Food: 2
Service: 1
With offerings ranging from simple but elegant (their personal pizzas were executed to perfection), to more inspired upscale entrées, one would think the cuisine stole the show, but that wasn't the best part. The drink menu with refreshing beers, delicious NA mocktails, and original twists on classic cocktails could tempt anyone to indulge in something special, but my effervescent "Ithaca Gin Fizz" wasn't the best part, either. The ambiance is lovely, but the best part has got to be the service. Every time I go, just for a drink or for a full dinner, every bartender, every server, and every host has been a true delight, elevating my evening to that almost indescribable level where, in retrospect, I just can't help thinking to myself, "now THAT was a good night."
Great cocktails, very tasty food, friendly staff and the décor is very stylish and cozy. It feels like you are in a big city. Really enjoy this place!
Atmosphere: 5
Food: 5
Service: 5
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