Wendy's
326 Elmira Rd, Ithaca
(607) 272-3526
Recent Reviews
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I got my food rate away it's amazing I love it I'm going ther every day now
Atmosphere: 5
Food: 5
Service: 5
made me throw up all over my floor, bad service
Food: 1
Service: 1
It Is totally frustrating! I recently ordered two items through the Wendy’s mobile app for pickup. However, when I got home and opened the bag, I discovered that the burger was missing. And it’s my first time to eat Wendy! Shabi
Food: 1
Service: 1
Drive thru forgot 1 sandwhich didn't get other right
Food: 4
Service: 3
I ordered a Caesar Parmesan salad and the chicken that was in it was dry and warm along with the cheese and lettuce. All of it was warm. It should’ve been cold. If I get sick from eating it I’m gonna be mad.
Food: 1
Brilliant idea installing the ordering kiosks in front of the cashier station. Perhaps if it took cash and scanned your app offer it wouldn't be so bad but instead you have to wait like 5-10 minutes to order your food.
Atmosphere: 3
Food: 4
Service: 3
I watched as two different people had their order mishandled. The manager was, and I'm really trying to be nice, deeply unpleasant. The way he spoke to both customers and staff was upsettingly rude.
Much of the staff seem to struggle, which says more about the incompetency of the management than of the staff.
With our order, the fries were cold, our burgers had the wrong ingredients, and we waited a fair bit for our food, mostly because the one poor soul seemingly in charge of getting the food together was being verbally disciplined by the manager in a way that would have anyone stressed out and distracted.
The kiosks they use would be great if the order you put in was actually the order you received.
Usually Wendy's is a pretty solid experience, consistent and relatively tasty. This was not, and I feel kind of bad for saying it, because my standards are low, like the bar is on the ground, you can step over it low. All I want is the food to be relatively warm when it's supposed to be warm and that no one in earshot is being verbally berated.
On a positive note, the chili tasted good and was about the only thing warm. That chili is carrying the single star I gave this Wendy's on it's back, if you're going to this location, get the chili and only the chili and eat it in your car or something, just know you wont get crackers with it.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chili
This location has intentionally broken communication with the mobile order app, likely out of laziness or to prevent coupon usage.
Atmosphere: 1
Food: 1
Service: 1
2biggy bags for 16 buck large size oh yes!!
Atmosphere: 5
Food: 5
Service: 5
Nope, never eating here again. The kiosks were working fine, all 10 of the customer's in front of me were allowed to use it. However, when I got to the counter the male cashier INSISTED I needed to let him take my order. Fine, I let him. I didn't receive anything I ordered and I was told my 5 year old daycare kids could not remove the onions from their kids meal burgers! What?! Instead...they put EXTRA onions on both burgers. Didn't get our drinks. It was a mess. NEVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good people are working there.
Food: 5
Service: 5
Absolutely terrible experience. Most of the staff didn't know English. The line was back up to the door and wasn't moving.
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: @shitposting
I had the Krabby Patty meal! It did not disappoint!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty, Breakfast Burrito Bacon, Fries, Nuggets, Hamburger, Double Stack, Chili Cheese Fries, Taco Salad, Wendy’S Baked Potatoes, Chili, Wendy's Hot & Crispy Fries
You call them saucy nuggets, but they are dry. The coke is so watered down it's gross. I paid for a 6 piece got a 4 piece. I wonder why I stopped going here.
Atmosphere: 5
Food: 1
Service: 5
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