Best Kitchen
615 W 3rd St, Jamestown
(716) 484-1117
Recent Reviews
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The start off the lady that helped us was not very friendly at all the place look rundown it was around lunch time they were only two people there when we were there the food wow all I can say is I won't Go back
Expect a wait - because the food is terrific and Popular! Owners work really hard to produce wonderful meals!
Thing that I want to order I never they never have
Always great food
Good food...
Excellent food and staff members..
The food was good and the portions were large.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chicken Chow Mein
Good food and portions. staff is nice, good prices ?
Wheelchair accessibility: Ramp down strip a bit but able to roll right in no problem.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: General TSO's Chicken w Pork Fried Rice, Wonton Soup, Crab Rangoon
I have never had Best Kitchen before, i ordered food over the phone, one dinner combo. The lady rushed me off the phone and was very snippy. I gave her my name, she didn’t ask for my phone number, how much it would be and tell me how long until it was ready. I waited a half hour before i got there just to be safe. Then waited a half hour in line behind 3 people. I finally gave up and walked out. We all witnessed her scream at someone on the phone. I will not be attempting again. Ridiculous.
Atmosphere: 1
Service: 1
They gave us the wrong order on a pick up. We got home and found the mistake. THEY WANTED THE FOOD BACK!!! Why?? Are you going to serve it again after it was opened and “touched”???
Disgusting and CHEAP….how about “”Sorry, you can keep it or throw it away but your correct order will be waiting…no charge, sorry.”
Unbelievable
Food: 4
Service: 1
Restaurantji Recommends
Clean and friendly
Wait time was longer then told
Food was good
Atmosphere: 5
Food: 4
Service: 4
They refuse to fix any problem. They will deny any fault and make you pay for a replacement when you don't receive what you order. Got yelled at over the phone. If your order is wrong don't expect a replacement or refund.
Messed up my order, got beef lo mein instead of vegetable lo mein. Luckily I don't have a dietary restriction or this could have been more serious. My girlfriend called to ask for a replacement, and was YELLED at by the woman over the phone who basically said we were lying. Could've been an easy fix, mistakes happen. Due to the poor customer service we will not order from here again.
Service: 1
Food is excellent , fresh and great customer service.
Atmosphere: 4
Food: 5
Service: 5
I ordered pork fried rice with my peppered steak and literally got 1 1/2tiny pieces of pork. Literally less than a teaspoon in the whole order of rice.
Atmosphere: 4
Food: 3
Service: 4
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