Best Kitchen

615 W 3rd St, Jamestown
(716) 484-1117

Recent Reviews

Sort by
Joanna Swan

I usually get either general taos or sesame chicken that comes with the plain or stir fried white rice and an egg roll. The price is amazing for the quantity you get. I used to get crab ragoons every time I visited but after they started putting less filling in it I stopped ordering it pretty much, though the filling is still really good. I've been coming here for years and I highly recommend. I've had the ribs here a couple times and those are decent too. Also bring cash, that's all they take. Sometimes there is a bit of a wait time and it may take a little bit before you can even order if you don't call ahead.

Food: 5

Recommended dishes: Crab Rangoon, General TSO's Chicken w Pork Fried Rice, Sesame Chicken

Zachary Mcmahon

Food was absolutely disgusting

Atmosphere: 2

Food: 1

Service: 3

Salamie Velazquez

Best pork fried rice

Atmosphere: 5

Food: 5

Service: 5

Riley

I was recommended this place by a coworker of mine and I went to try it because it was very highly praised. First time I went I was unaware they only accept cash which nowhere in the restaurant does it tell that, so I came back another day and ordered thier hot and spicy shrimp ($16). Self service for the most part, which is totally fine but I also had to wait a while for her to actually take my order. She was the only one who seemed to be working at the time (she was not) and there was a very loud phone ringing constantly so I assumed she was busy. I wait 5 minutes for her too take my order and she tells me to wait 25 minutes. During that time another guy comes in ordering something very similar to me (a shrimp combo meal, I believe it was $20) and she told him to wait 15 minutes. I waited for a minute and I did get my food before him. I go back to my work thats just down the street to eat my food and when I eat it I realize it's sweet. It also came with rice I did not order (rice costs more), and I realize I grabbed his order and not mine. I walk back, and politely and quietly explain to them this was not my order (since they were serving another customer, and I did not want to make them look bad). The lady immediately starts yelling at me, as if she's trying to accuse me of swindling her (mind you, I did not order rice (which cost more) and I wanted to make sure the guy got HIS food) her what I assume husband shows up and while he is a lot calmer, and in the same calm and quiet tone I had been using the entire time, he too starts yelling at me like I am a thief as well. The customer they are serving is watching this whole thing go down, and I will say it was like THEY were the angry Karens and they were paying me. I realize it is not worth it so I smile, tell them they were right and leave. The shrimp was overcooked too. Never again.

Atmosphere: 1

Food: 2

Service: 1

Jessica Reimann

I called for over an hour and no one responded. Terrible

Atmosphere: 1

Service: 1

Kathyleen Spencer

The start off the lady that helped us was not very friendly at all the place look rundown it was around lunch time they were only two people there when we were there the food wow all I can say is I won't Go back

Atmosphere: 2

Food: 2

Service: 1

Vince

Expect a wait - because the food is terrific and Popular! Owners work really hard to produce wonderful meals!

robert benson

Thing that I want to order I never they never have

Rich Vez

Always great food

Kelly Berenguer

Good food...

Ramon Martinez

Excellent food and staff members..

Michelle Dimon

The food was good and the portions were large.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Chicken Chow Mein

Carlie Jose

Good food and portions. staff is nice, good prices ?

Wheelchair accessibility: Ramp down strip a bit but able to roll right in no problem.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: General TSO's Chicken w Pork Fried Rice, Wonton Soup, Crab Rangoon

Savannah AF

I have never had Best Kitchen before, i ordered food over the phone, one dinner combo. The lady rushed me off the phone and was very snippy. I gave her my name, she didn’t ask for my phone number, how much it would be and tell me how long until it was ready. I waited a half hour before i got there just to be safe. Then waited a half hour in line behind 3 people. I finally gave up and walked out. We all witnessed her scream at someone on the phone. I will not be attempting again. Ridiculous.

Atmosphere: 1

Service: 1

Michael Tallon

They gave us the wrong order on a pick up. We got home and found the mistake. THEY WANTED THE FOOD BACK!!! Why?? Are you going to serve it again after it was opened and “touched”???

Disgusting and CHEAP….how about “”Sorry, you can keep it or throw it away but your correct order will be waiting…no charge, sorry.”

Unbelievable

Food: 4

Service: 1

Loading...