Good food and portions. staff is nice, good prices ?
Wheelchair accessibility: Ramp down strip a bit but able to roll right in no problem.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: General TSO's Chicken w Pork Fried Rice, Wonton Soup, Crab Rangoon
Savannah AF
I have never had Best Kitchen before, i ordered food over the phone, one dinner combo. The lady rushed me off the phone and was very snippy. I gave her my name, she didn’t ask for my phone number, how much it would be and tell me how long until it was ready. I waited a half hour before i got there just to be safe. Then waited a half hour in line behind 3 people. I finally gave up and walked out. We all witnessed her scream at someone on the phone. I will not be attempting again. Ridiculous.
Atmosphere: 1
Service: 1
Michael Tallon
They gave us the wrong order on a pick up. We got home and found the mistake. THEY WANTED THE FOOD BACK!!! Why?? Are you going to serve it again after it was opened and “touched”???
Disgusting and CHEAP….how about “”Sorry, you can keep it or throw it away but your correct order will be waiting…no charge, sorry.”
Unbelievable
Food: 4
Service: 1
Gretchen Kleinfelder
Clean and friendly Wait time was longer then told Food was good
Atmosphere: 5
Food: 4
Service: 4
Fran Ossman
They refuse to fix any problem. They will deny any fault and make you pay for a replacement when you don't receive what you order. Got yelled at over the phone. If your order is wrong don't expect a replacement or refund.
Fran Ossman
Messed up my order, got beef lo mein instead of vegetable lo mein. Luckily I don't have a dietary restriction or this could have been more serious. My girlfriend called to ask for a replacement, and was YELLED at by the woman over the phone who basically said we were lying. Could've been an easy fix, mistakes happen. Due to the poor customer service we will not order from here again.
Service: 1
Miguel Soto
Food is excellent , fresh and great customer service.
Atmosphere: 4
Food: 5
Service: 5
Anthony Diers
I ordered pork fried rice with my peppered steak and literally got 1 1/2tiny pieces of pork. Literally less than a teaspoon in the whole order of rice.
Atmosphere: 4
Food: 3
Service: 4
T J
Always good, just hope their open when you drive there for food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken w Pork Fried Rice
There is a reason they call it Best kitchen, best in town. Cash only
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken w Pork Fried Rice, Sesame Chicken
Dave K
Paid $162 for 6 people. Waited 2 and a half hours for our food after being told on the phone 30-45 minutes. Food was very subpar. Virtually no cheese in the crab rangoons. Customer service when taking my phone call was extremely rude, especially for such a large order. Will never go back, recommend strongly no one goes here. Prices are way out of touch with reality. Highly regret ordering from Best Kitchen.
Atmosphere: 1
Food: 1
Service: 1
Chrissy Rivera
Extremely over priced and was not good at all! Bummer, they used to be the best around.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wonton Soup, Beef Lo Mein, Sesame Chicken
S.
This was some of the worst Chinese food we have ever had. The Pork Fried Rice was tasteless; the Roast Pork Lo Mein had a bad taste and tons of rubbery pork; the Generals Tsaos Chicken was rubbery and had a strange taste; the egg rolls were terrible. We paid $43 and each had a few bites and then threw it away. We would not recommend this restaurant. Would never want to dine in either.
The food was good and the portions were large.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chicken Chow Mein
Good food and portions. staff is nice, good prices ?
Wheelchair accessibility: Ramp down strip a bit but able to roll right in no problem.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: General TSO's Chicken w Pork Fried Rice, Wonton Soup, Crab Rangoon
I have never had Best Kitchen before, i ordered food over the phone, one dinner combo. The lady rushed me off the phone and was very snippy. I gave her my name, she didn’t ask for my phone number, how much it would be and tell me how long until it was ready. I waited a half hour before i got there just to be safe. Then waited a half hour in line behind 3 people. I finally gave up and walked out. We all witnessed her scream at someone on the phone. I will not be attempting again. Ridiculous.
Atmosphere: 1
Service: 1
They gave us the wrong order on a pick up. We got home and found the mistake. THEY WANTED THE FOOD BACK!!! Why?? Are you going to serve it again after it was opened and “touched”???
Disgusting and CHEAP….how about “”Sorry, you can keep it or throw it away but your correct order will be waiting…no charge, sorry.”
Unbelievable
Food: 4
Service: 1
Clean and friendly
Wait time was longer then told
Food was good
Atmosphere: 5
Food: 4
Service: 4
They refuse to fix any problem. They will deny any fault and make you pay for a replacement when you don't receive what you order. Got yelled at over the phone. If your order is wrong don't expect a replacement or refund.
Messed up my order, got beef lo mein instead of vegetable lo mein. Luckily I don't have a dietary restriction or this could have been more serious. My girlfriend called to ask for a replacement, and was YELLED at by the woman over the phone who basically said we were lying. Could've been an easy fix, mistakes happen. Due to the poor customer service we will not order from here again.
Service: 1
Food is excellent , fresh and great customer service.
Atmosphere: 4
Food: 5
Service: 5
I ordered pork fried rice with my peppered steak and literally got 1 1/2tiny pieces of pork. Literally less than a teaspoon in the whole order of rice.
Atmosphere: 4
Food: 3
Service: 4
Always good, just hope their open when you drive there for food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken w Pork Fried Rice
Restaurantji Recommends
Perfect as always!!!
Atmosphere: 5
Food: 5
Service: 5
There is a reason they call it Best kitchen, best in town. Cash only
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken w Pork Fried Rice, Sesame Chicken
Paid $162 for 6 people. Waited 2 and a half hours for our food after being told on the phone 30-45 minutes. Food was very subpar. Virtually no cheese in the crab rangoons. Customer service when taking my phone call was extremely rude, especially for such a large order. Will never go back, recommend strongly no one goes here. Prices are way out of touch with reality. Highly regret ordering from Best Kitchen.
Atmosphere: 1
Food: 1
Service: 1
Extremely over priced and was not good at all! Bummer, they used to be the best around.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wonton Soup, Beef Lo Mein, Sesame Chicken
This was some of the worst Chinese food we have ever had. The Pork Fried Rice was tasteless; the Roast Pork Lo Mein had a bad taste and tons of rubbery pork; the Generals Tsaos Chicken was rubbery and had a strange taste; the egg rolls were terrible. We paid $43 and each had a few bites and then threw it away. We would not recommend this restaurant. Would never want to dine in either.
Atmosphere: 1
Food: 1
Service: 4
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