My spouse and I visited Gongcha recently, but unfortunately, the staff did not seem very friendly or welcoming when we came to place our order. A warmer greeting and more attentive service would make the customer experience much better.
Dr.Anju Nair
I love their bubble tea! Have ordered multiple times at the store and online.Always customized to perfection and great taste.I highly recommend their bubble waffles! Delicious and filling. Courteous staff and neat tables( although all are wobbly at this location).You have a loyal customer in me!
Uzeil Mora Aguirre
The boba tea is good
K S
Compared to other locations all the drinks are diluted. No matter if you ask for light ice, regular ice it doesn't matter. Been here multiple times and same issue.
uiui
Oh my gosh I love this location soo much! The customer service is great and the drinks are perfect!! 🥹✌️🫶
sweet luilui
Love the drinks and waffle 😋
Anthony C
Omg there were two people working with 2 customers in line and it took a whopping 15 minutes to get my order. Worse, I’m the one who ordered first, then ended up got mine last. The other customer had 4 drinks and I only had 3 and they got theirs first!! Ridiculous! They never said, sorry for the delay or we are working on it. That’s some of the slowest service I’ve ever experienced in regards to getting bubble tea. It was also very hot in there, very disappointed.
Atmosphere: 3
Food: 5
Service: 1
SAMI SIABATTO
I love them
Atmosphere: 5
Food: 5
Service: 5
Young Ko
It was my first time visiting the Gong Cha, Jericho. I used the app to place an order but there was a bit delay sending the order to the store.
I ordered the egg waffle and it was 5/5. Taro milk tea with coconut jelly was good as well.
My only complaint is cleanness of the gloves that they use to bake the egg waffles. I hope they change the gloves frequently and place them in clean area/space when its in use.
so yeah this place is pretty good, i man everyone has had gong cha and the people working were super cool, only issue is they didn’t have everything i wanted to i had to compromise on choosing some stuff, partially my fault for coming in before close. come here for simple drinks that come out fast and the waffles are fire.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Egg Waffle
Najeeb Abdullah
I was visiting Hicksvlile and saw this location of Gong Cha. It looks nice and open inside with some seating space. I ordered the mango tea with mango popping boba. It was very good and refreshing!
Atmosphere: 5
Food: 5
Service: 5
Mr Quan
I really like Gong Cha’s seasonal drinks! But at this location, the product really depends on the worker. Some workers are experts while others are amateurs or don’t really care. So you may notice a discrepancy when ordering the same drink but prepared by different people. However, it is easy to get a refund.
Pauline B.
I work near the Jericho location and we order there 2-3 times a week! We love the brown sugar teas and the waffles. I like the convenience of ordering ahead for pick up.
My spouse and I visited Gongcha recently, but unfortunately, the staff did not seem very friendly or welcoming when we came to place our order. A warmer greeting and more attentive service would make the customer experience much better.
I love their bubble tea! Have ordered multiple times at the store and online.Always customized to perfection and great taste.I highly recommend their bubble waffles! Delicious and filling. Courteous staff and neat tables( although all are wobbly at this location).You have a loyal customer in me!
The boba tea is good
Compared to other locations all the drinks are diluted. No matter if you ask for light ice, regular ice it doesn't matter. Been here multiple times and same issue.
Oh my gosh I love this location soo much! The customer service is great and the drinks are perfect!! 🥹✌️🫶
Love the drinks and waffle 😋
Omg there were two people working with 2 customers in line and it took a whopping 15 minutes to get my order. Worse, I’m the one who ordered first, then ended up got mine last. The other customer had 4 drinks and I only had 3 and they got theirs first!! Ridiculous! They never said, sorry for the delay or we are working on it. That’s some of the slowest service I’ve ever experienced in regards to getting bubble tea. It was also very hot in there, very disappointed.
Atmosphere: 3
Food: 5
Service: 1
I love them
Atmosphere: 5
Food: 5
Service: 5
It was my first time visiting the Gong Cha, Jericho. I used the app to place an order but there was a bit delay sending the order to the store.
I ordered the egg waffle and it was 5/5. Taro milk tea with coconut jelly was good as well.
My only complaint is cleanness of the gloves that they use to bake the egg waffles. I hope they change the gloves frequently and place them in clean area/space when its in use.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Coconut Jelly, Egg Waffle
Had a wonderful time there!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
so yeah this place is pretty good, i man everyone has had gong cha and the people working were super cool, only issue is they didn’t have everything i wanted to i had to compromise on choosing some stuff, partially my fault for coming in before close. come here for simple drinks that come out fast and the waffles are fire.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Egg Waffle
I was visiting Hicksvlile and saw this location of Gong Cha. It looks nice and open inside with some seating space. I ordered the mango tea with mango popping boba. It was very good and refreshing!
Atmosphere: 5
Food: 5
Service: 5
I really like Gong Cha’s seasonal drinks! But at this location, the product really depends on the worker. Some workers are experts while others are amateurs or don’t really care. So you may notice a discrepancy when ordering the same drink but prepared by different people. However, it is easy to get a refund.
I work near the Jericho location and we order there 2-3 times a week! We love the brown sugar teas and the waffles. I like the convenience of ordering ahead for pick up.
Food: 5
Delicious
Atmosphere: 5
Food: 5
Service: 5
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