Dairy Queen (Treat)

2517 Elmwood Ave, Kenmore
(716) 875-8821

Recent Reviews

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GingerBread Ree

Rude staff. Not only were they only taking one order at a time despite having enough workers to take at least a few. The line was getting longer because of this. The lady on register was talking about how she can make so-and-so blizzards at once and how much she can make at once but yet she didn't move once to help the other staff she just stayed on register talking, then when I went to use my points from the app to get a free blizzard she selected a different coupon that I did not want to use yet instead and wouldn't change it. Then after that I tried to place a second order using a different coupon and she told me I couldn't but I know you can as I have done it before. As long as it's a separate order which I did. Upon receiving my items they were sloppy and messy

Yoon Waddy Aung (Rika)

As for me, the ice_cream at there is too sweet to eat.

Janely Brown

Super busy night, line was long. Thank you to the young girl in the register for getting me out quick. This really prego lady appreciates your thoughtfulness.

Dave G

Overlooking the wait others have mentioned, because one person can only go so quick, I've never had half a Blizzard end up being almost all plain vanilla custard. The top half was fine, so it's not like the bottom candy concentrated at the top, it's more that they didn't add enough or mix it well enough. Employee was nice, maybe just newer, idk. There seem to be more inconsistencies this and last season from this location though as a whole.

kamalnikhil gokavarapu

Internet is not working at the store and no online orders. Only cash orders. Very bad experience. Went to another store which is far away.

Rose W.

took a good 20 minutes for our order to be taken, and another 20 for our order to be made. not sure what's causing such slow service, but please fix it soon.

Derek Kennedy

I normally wouldn’t blast them publicly but I sent several messages and never heard anything back. I tried to get ice cream for my daughter and me on Sunday night (7-29-2025). The cashier with the very short curly hair kept walking away from the customers to tell her co-workers racists and homophobic jokes. She was speaking loud enough for everybody out front to hear. I’d give 0 stars if I could.

Richard Del Gaudio

Delivery

Ellieguys

i love dairy queen ice cream period so iy always will be abover 3 stars but the wait is just a litttlleee slowww very good though

Tim Evanicki

Always understaffed. The people working behind their counter do their best to keep up, but sometimes there is just one person working and the wait can be very long. We love a DQ, so we wait, but sometimes knowing we will be standing in line for a long time makes us choose to go somewhere else.

Atmosphere: 3

Food: 4

Service: 3

Deborah Drews

We were there this evening for blizzards at about 830pm. There was a line. They were busy. The man taking the order was rude, and the order that we placed was incorrect upon receipt. Bad experience.

Atmosphere: 2

Food: 3

Service: 2

John Gambino

Service was great and constant product.

Atmosphere: 5

Food: 5

Service: 5

Tim Turner

Service is hit or miss

Food: 4

Service: 3

jasminestroup

Ordered a cotton candy blizzard and they gave me vanilla icecream with just regular rainbow sprinkles blended up in it. Disappointed.

Sam

Went today, got there one employee working , long line, people were getting upset especially food delivery people bc the wait was horrendously long! I left out the line after about 20 mins of waiting and the one employee trying her best to fulfill orders…damn shame , have two people on at night!

Atmosphere: 1

Food: 5

Service: 1

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